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Negotiation Skills Icebreakers and Energisers

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Negotiation requires good communication skills, which are essential in identifying the needs and feelings of others in order to achieve a mutually acceptable resolution. Participants will discover that as well as assertiveness they will need empathy and a willingness to compromise to ensure a win-win outcome.

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Course Introduction - A Basic Introduction to Training Events

Time:
In total we estimate this exercise will take 30 minutes.

Aims:
• To welcome the participants.
• To introduce the facilitator(s) and participants to each other.
• To introduce the facilities.
• To agree the course objectives and timetable.

About

Time:
This exercise will take about 25 minutes to complete. In total, allowing for discussion, we recommend allowing 30 minutes for completion.

Aims:
• To welcome the participants.
• To introduce the facilitator(s) and participants to each other.
• To introduce the facilities.
• To agree the course objectives and timetable.

Group Size:
This module is suitable for use with groups of almost any size.

You'll Need:
Nothing, other than the materials provided.

Downloads
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Handout

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Finding Common Ground

Time:
In total we estimate this exercise will take 25 minutes.

Aims:
• To identify things participants have in common with each other.
• To explore the impact on relationships of finding common ground.

About

Time:
This exercise will take about 15 minutes to complete. In total, allowing for discussion, we recommend allowing 25 minutes for completion.

Aims:
• To identify things participants have in common with each other.
• To explore the impact on relationships of finding common ground.

Group Size:
This module can be used with groups of almost any size.

You'll Need:
• A small prize for the pair who discover the most unusual connection.

Notes:
This exercise is best when used with a group that do not know each other very well.

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Little Known Facts - Matching the Facts to the Participant

Time:
In total we estimate this exercise will take 25 minutes.

Aims:
• To help participants recognise and identify other members of the group.
• To help participants identify connections with other members of the group.

About

Time:
This exercise will take about 10 minutes to run. In total, allowing for discussion, we recommend allowing 25 minutes for completion.

Aims:
• To help participants recognise and identify other members of the group.
• To help participants identify connections with other members of the group.

Group Size:
This module is suitable for use with groups with between 6 and 20 participants.

You'll Need:
• A set of pens of the same colour and style - one for each participant.
• A set of cards (e.g., blank index cards) or slips of paper - 6 per person. (The cards/pieces of paper must all be the same size.)

Downloads
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PowerPoint


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Negotiating Attitudes

Time:
In total we estimate this exercise will take 20 minutes.

Aims:
• To identify participant's views on negotiation.
• To understand the views of others about negotiation and their reasons for them.
• To create a list of objectives for the training based on the participants’ views.

About

Time:
This exercise will take about 15 minutes to complete. In total, allowing for discussion, we recommend allowing 20 minutes for completion.

Aims:
• To identify participant's views on negotiation.
• To understand the views of others about negotiation and their reasons for them.
• To create a list of objectives for the training based on the participants’ views.

Group Size:
Suitable for use with groups of up to 30 participants.

You'll Need:
• Nothing other than the materials provided, however, we recommend that you laminate the Quote Cards if you anticipate using this exercise frequently.

Notes:
Great to use at the start of a negotiation workshop to find out the attitudes and objectives of your participants. For bigger groups you’ll need to allow more time for this exercise.

Downloads
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Trainer Notes
Quote Cards
PowerPoint


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Seeing Things Differently - Different Perspectives

Time:
In total we estimate this exercise will take 15 minutes.

Aims:
• To introduce different styles of information gathering.
• To understand that we all have a different viewpoint or perspective.

About

Time:
This exercise will take about 10 minutes to complete. In total, allowing for discussion, we recommend allowing 15 minutes for completion.

Aims:
• To introduce different styles of information gathering.
• To understand that we all have a different viewpoint or perspective.

Group Size:
This module can be used with groups of almost any size.

You'll Need:
• A single apple (or other type of fruit) for your participants to see.

Downloads
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Trainer Notes
Handout

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Sweet Talking - Influencing Others

Time:
In total we estimate this exercise will take 15 minutes.

Aims:
• To understand the importance of recognising the needs of others when trying to influence their behaviour.

About

Time:
This exercise will take about 10 minutes to complete. In total, allowing for discussion, we recommend allowing about 15 minutes for completion.

Aims:
• To understand the importance of recognising the needs of others when trying to influence their behaviour.

Group Size:
This module can be used with groups of almost any size.

You'll Need:
• Small bags of chocolate buttons, enough for one bag per 2 participants.

Downloads
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The Elderly Couple - Seeking Win Win

Time:
In total we estimate this exercise will take 15 minutes.

Aims:
• To help participants understand the importance of not making assumptions about the needs of others.
• To explain the importance of seeking win:win in sales and negotiation.

About

Time:
This exercise will take about 10 minutes to run. In total, allowing for discussion, we recommend allowing 15 minutes for completion.

Aims:
• To help participants understand the importance of not making assumptions about the needs of others.
• To explain the importance of seeking win:win in sales and negotiation.

Group Size:
This module can be used with groups of almost any size.

You'll Need:
Post it notes and pens.

Downloads
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Trainer Notes
Handout

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True or False? - Persuasive Communication

Time:
In total we estimate this exercise will take 20 minutes.

Aims:
• To identify techniques that can make our spoken communication more influential.

About

Time:
This exercise will take about 15 minutes to complete. In total, allowing for discussion, we recommend allowing about 20 minutes for completion.

Aims:
• To identify techniques that can make our spoken communication more influential.

Group Size:
This module can be used with groups of up to 10 participants.

You'll Need:
• Nothing other than the materials provided.

Notes:
This exercise can be run with more participants, but additional time will be needed.

Downloads
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Trainer Notes
Handout

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Trainer Notes (Word)

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