Responses | Date | Author |
Have you tried using Forum Theatre? We've used it a lot on customer service issues, in hotels and elsewhere, and it always provides a powerful learning experience that is tailored to the client's needs. If you don't know about Forum Theatre, you can get a sense of how it works from the short video on my website: www.creativeintelligence.uk.com. Tim |
| 28/11/2017 | Tim |
| 27/11/2017 | Rod |