Testimonials

Consistent High Quality
With the exception of articles, all of the material in Trainers' Library is designed and written by our in-house team of training experts. All material is formatted for a consistent look and feel, which means modules, and handouts, can be seamlessly mixed and matched to create bespoke courses.

Our Trainers' Images too are unique to us, and won't be found anywhere else.

Customer Satisfaction Guarantee
If, in the unlikely event you decide within 7 days of joining Glasstap that membership isn't going to benefit you, we'll cancel your membership and give you a full refund.

What Our Members Say:

I have been a member of your library for four or five years now, and have never failed to find what I need when faced with a training challenge. The materials can be easily contextualised to suit local legislational or corporate needs, and I have found them invaluable in my work as a National Learning and Development Manager. When delivering the training, I have found that the practical exercises are effective, and the whole session plans align well with adult learning principles. Mark Butler

Keep up your excellent service and refreshing what you do. It is very difficult to find companies who recognise what their customers want and need and then actually do something about it - you certainly stand out from the crowd in all aspects of service so keep up the good work. Malcolm Lewis, AXA Isle of Man

I think the Glasstap offering is so useful and I use a lot of your materials. I am Training Manager of nearly 3000 people across 4 sites and there are no materials, absolutely nothing, so I thank my lucky stars that I have you as a resource as I don't have time to put all the materials together. Thank you. I am continually asked, 'Could you train on assertiveness, or team building or influencing?' Of course I look thoroughly professional and brilliant as I just download what you have and use your materials. Karon Campbell, Bakkavör Katsouris

I have been a member for 7 years and I have seen Trainers' Library grow in quality. It is THE site to go to for innovative and practical training resources, making my job a whole lot easier. Thanks. John Wright, Ultima Performance

I will stay a member as long as I'm in this business, so thanks for a great support service to us front line professionals. Trish Stretton, People Face2Face

I think the training materials you provide are excellent. They are easy to understand and easy for us, as trainers, to use. I hadn't logged on to the subscription part of the website for a while, and prompted by your phone call I have since done this and found a host of training materials for lessons - much appreciated. Christine Wilkinson, Nottinghamshire Police

Thanks for continuing to offer great service - it is such a relief to know that there is somewhere I can go to for ideas, suggestions, courses - it helps a lot. Gillian Barnes, Direct Wine

Great service, quality materials ... keep up the good work! Thank you. Dorothy Moore, Westfield Training & Consultancy

I'm a relatively new member and have been consistently impressed with service received - thank you! Susan Norman

Thank you - one of the best resource centers I have ever used. Beverly Topham, Nottinghamshire Police

I would like to say thank you for the amazingly wonderful and unique service you provide. I have never seen anything like Trainers' Library before. It provides me with a great opportunity to network with other trainer's whilst gaining inspirational, new and above all fun ideas. Everyone at Trainers' Library is always extremely professional, helpful and friendly - you all work so hard and are extremely passionate about what you do - which clearly shows. Thank you for making my training life easier and far, far more exciting than I could have ever imagined. You are truly an inspirational team! I look forward to seeing further developments and keep up the fabulous work. Jenny Blackshaw, Clatterbridge Centre for Oncology

I feel like the library is a great support and use it frequently. I really enjoy the conferences and am looking forward to Blackpool. All my dealings with anyone who works for Glasstap have been positive ones. Everyone is always helpful and polite and friendly. Thank you. Katy Larkin, South East Coast Ambulance Trust

A very useful service. My first port of call when I start to develop a new training course. Sarah Shuttlewood, Essilor Ltd

Thank you for the continued excellent provision. Andy Malone, Tayside Police

I think Trainers' Library is excellent. When I have found myself in need of inspiration, materials or an exercise this has helped me out as they are high quality and I can adapt them to suit my needs. Marion Dakin, Marion Dakin Associates Ltd

Thank you - Your session plans have been invaluable to me this year. Melody McMillan, Sussex Enterprise

This is a very good, cost effective service that provides excellent materials. Rose Walker, Veale Wasbrough Vizards

Every month I get my direct debit receipt and I ask myself the question - should I continue this expense? Then I get a last minute request to run a one-off away day and where is the first place I go for inspiration? Trainers' Library. Carolyn Blunt, Real Results Training Consultancy

I just wanted to congratulate you on a job very well done. I love your approach and attitude to training and it is really refreshing to see new things happening, improving a professional community. It is such a pleasure dealing with you at all times. A big THANK YOU from me! Rene Garcia-Evans, Allianz Insurance plc

Really like the course outlines and found they help stimulate even more ideas. Ian Marcus, Coca Cola Enterprises

So glad I found and joined the service - and have recommended to others based on my own experience. Elizabeth Chrystall, All Round HR

Easy to use resources covering a wide range of topics, excellent resource. Jean Arnold, Dorset County Council

Since joining I have found Glasstap to be my new best friend, I find the material innovative, creative and very easy to use. I would recommend to anybody in a training role. Diane McDonough

Trainers' Library is a fantastic resource, which saves buying books and books of games etc, and even if you don't use the actual activities within it, it can stimulate new ideas for workshops etc. Laura Mason, Quest Scotland

I have really enjoyed receiving and using Glasstap's services over the last couple of years. As someone new to the training world, I have found Glasstap's services really supportive and they have helped me really develop a passion for what I do, by being so passionate, professional and enthusiastic themselves. Thank you and long may it continue. Tess Mulligan

An excellent company - great to deal with - very customer focused with an excellent range of products. Mathew Clark, Solvay Healthcare Ltd

Brilliant activities that eliminate the need to re-invent the wheel! Great networking opportunities and peer support. Louise Charlton, St Mungo's

I think the site is excellent, it is very user friendly and contains lots of useful information that I use regularly in my role as a learning and development facilitator. Paul McCaffery, Crown Office & Procurator Fiscal Service

You've saved me a lot of time and preserved my sanity in an extremely busy year. Thank you. Glenda Shawley, Southall & West London College

I love it!! Couldn't do without it - particularly when I'm writing a new programme or course - it's always my first port of call for new ideas! Ann Pemberton, Open Road Learning Ltd

Keep doing what you do....the first year we joined I said that it was the best money I'd spent and I still feel that. There is loads of 'free stuff' on the internet but what you offer for a very reasonable price is head and shoulders above anything I could source myself. Time is valuable and I need a resource that is effectively a 'one stop shop' for all my trainer needs. Lesley Callister

I'm very happy with the value for money I receive from the service. The materials are excellent, easy to use and staff really like the layout when used. Andrea Such

I have used Trainers Library for some years now and it has proved a really valuable resource for finding innovative exercises for a sometimes challenging audience (lawyers and accountants). Well worth the investment. Thankyou. Carol King, Cooper Parry LLP

I recently joined Trainer’s Library after having used many other suppliers and have been delighted with the quality of materials and customer service. If you are planning innovative and stimulating training courses then this is a great place for resources. Ken Sturgeon, Ken Sturgeon Marketing Limited

I have to say I am really impressed with Glasstap and the Trainer’s Library – it’s been my best find on the internet yet! Donna Apap, Coastal Creations

A great resource - one that we continue to use in ITV. Dave Spinks, ITV

I have always found the team at Trainers' Library to be friendly and helpful, a pleasure to deal with. Jacqueline Headland, Bright Reasons

I would like to thank all staff involved with both Trainers' Library and Glasstap for an excellent resource, and hope to continue using your services for many years to come Don Roth, Real Life Options

It's a fantastic resource and a great aid when planning training sessions Sharon Swift, Hammonds

Whenever I use the Trainers Library I find it very user friendly and will find an exercise/training tool that I can use. Thanks. Tory Thornton, Yorkshire Building Society

Trainers' Library provides excellent value for money and a level of customer support that is becoming, sadly, all too rare. It's fantastic - keep up the good work as it's a really useful resource that I come back to time after time. Helen Boardman

I have been impressed with the quality of the material in the library. So much so that I would like to make the subscription permanent. What do I need to do to make this happen? Steve Lavelle, Resolution plc

Just to let you know that having used the site consistently for over a year now, it's the best I have seen so far. The resources are fantastic and so relevant - I like the way it's broken down into modules. It has made my life so much easier, knowing that the time I would spend creating training materials has been taken care of for me by Trainer's Library and Trainer's Market. Your customer service is also excellent and all I can say is keep up the good work! I look forward to even bigger and better things for the site. Thank you Trainers' Library - you are one of a kind. Valerie Brown-Beckford, London Borough of Islington

I love the stuff - great to have ready made materials, no thinking, and they work. I use Goldilocks incessantly. I loved the big exercises too - used Welsh holiday very successfully, with a top team that was fairly well split and not communicating well (Their key learning was when one of them kept pressing the buzzer on the walkie talkie, when they didn't need to - the other team shouted across to her "for ***** sake stop doing that". Not a standard learning highlight, but it did change the team.) I like all the things to do with Performance Management, introducing appraisals, planning, Bringing the Cows Home, Idols (I make sure I tell them before programme, and then change the state by taking people outside before we discuss this), and others too numerous to mention. They always work, and make people think. True experiential learning... Phil Hawthorn

Your staff are very friendly when in contact. Keep posting the new material and doing what you are doing. Thank you. John Rees, Denbighshire County Council

This is an excellent resource, and one that is used by everyone in our Learning and Development Team. Daphne Dial, Turning Point

I have used two modules from your resource today and found the whole concept very painless and most helpful - thank you. Amanda Waller

I have only just joined this morning, but feel like a child in a sweet shop - so much to try and see! Penny Quigley

Fantastic service - well worth the money. David Cooper, NEC Group

This has proven a valuable resource for us in Inducation and Development Training. The initial outlay for membership is negligible and I would not hesitate to recommend their services to anybody. Steve Monk, Legal And Trade Collections Ltd

This is probably the best value for money I have come across. As my first year as a member draws to a close I must say how beneficial I have found Trainers' Library. I am a regular visitor to the site and have used a wide variety of modules as the base for my training. What is so good about the modules is that they are up to date and very adaptable. Keep up the good work and thank your team for their support over the last twelve months (I have signed up for more by the way). Terry Abbott, Henry Schein

Great value for money, time saving and great content. Gary Elton-Shewan, TLL Limited

Just wanted to say thank you for your excellent resource -I have found some very useful activities to support my training already! Maxine Rawlings, University of Salford

I have found the exercises used easy and concise in nature. The tutor notes are detailed and easy to follow. The reproduction of tutor notes, board games and handouts is of a sufficient quality. Overall, an excellent resource. Tim Jeary, West Sussex County Council

Your materials are great and have saved my skin - thanks! Gill Quinn

A professional and extremely helpful site. I often use it to gain inspiration for training events and team days. The resources give me a springboard to compiling a session- invaluable when time is limited. Julie Mansfield, Somerset County Council

I have spent 100's and 100's of hard earned cash on resources in the past, and after only 1.5 weeks of being a member of Trainers' Library, this is my best ever investment. The products together with your customer service are superb, and both have the elusive WOW factor. Ann Burton

An excellent resource - it's livened up some of our 'tired' training. Nigel Whiting, Gray Dawes

I love the Witches of Glum - used it last week as a listening exercise and it really made people think about the assumptions they make - one person was really cross with herself and said she would always remember it! Felicity Bridgewater, Bridgewater Consulting

I think it's an invaluable resource and I've recommended it to many fellow training professionals - it's very user friendly and excellent value for money. Jo Downes, Pentica Ltd

As a Library, the current format is fab. I also like the trainers' forum because it puts me in touch with other trainers. Lorna Matty, Crown Agents

I find the library an invaluable source as I am a freelancer and so find it helps me to keep in touch - particularly like the idea of handouts that can be amended so that I can make them specific to the group I will be working with. Deborah Dalley

I have been using Trainers library now for nearly 2 years and have found the materials relevant, user-friendly and up to date. The materials are added to frequently enough to allow for variation within a training programme and to keep the trainer interested! The initial investment has been paid back several times over in terms of saving time and energy when designing training programmes. The customer service and support are second to none. Rosemary Taylor, ViVViD

Comprehensive, well presented material, easy to use and to incorporate into existing workshops. Deborah Willis, DWT

We used Island of Opportunity in one of our Negotiation modules last week - a hoot! This was with our most senior negotiators and they found it very engaging - things got a bit tense there for a while! It's all good learning. Please pass on our congratulations and thanks to the creators of the game. Genelle Sharples, Mindshare

Trainers' Library really is great. Like a good friend always there when you need it. I'm off to Dundee to do some training and there it all is! Fiona Reed

This resource is an excellent tool for me. Ronnie Tuckett, Bermuda Hospitals

I think this [Trainers' Talk] is a great addition to the already wonderful Trainer's Library. It's great to know that you can ask questions of other training experts! Jo House, Makro

Think the updated site is excellent, the best resource on the internet. John Wright, Willow Associates

Excellent icebreakers/modules. A Trainer's delight. Yvonne Pearson, Skipton Building Society

Just a line to say congratulations, you did it again!! Over the last week or so I have had 2 quite diverse programmes to prepare for - one on managing change and the other on delivering excellent service to customers - and on both occasions I have been DELIGHTED with the quality, variety and use-ability of the exercises on Trainers Library - many many thanks!!!! Andrea Newton, ABD Training

Used 'Boosting Glasstap's Future' with a group of construction graduates last week and it worked brilliantly! The feedback from the group was also really positive as they felt it provided a 'real life' opportunity to project manage and present to the client, so thanks. Ann Pemberton, Open Road Learning Ltd

Love the site. Using all the negotiation skill stuff for a programme tomorrow; find it really helpful. Also, really like the new layout. Anna Keely

I have to say Trainers Library is just outstanding - loads of freebies, help, support, fantastic training material that can be used, adapted, inspiration!!! - a welcome site to any trainer/coach. Buffy Sparks

There I was writing a course to include an element of document processing! Rapidly losing the will to live and every ounce of motivation; your newsletter came in so I clicked on the site - and there it was..... Filing Frenzy!!! Oh there is a god! THANKS! Joy Wilson