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High Impact Presentations
Hi I have been asked to design a high impact presentation skills workshop aimed at senior level to directors. These people deliver presentations on a day to day basis and....
Posted by Melanie Coop on 10/03/2010.

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Recommended reading request - Redundancy and those Difficult Conversations
Hi, I have been asked to purchase some reading material to help support managers who will need to have very difficult and sensitive conversations with staff about redundanc....
Posted by Paula Smith on 09/03/2010.

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Should the boss be in?
I have been asked to undertake a training day for a large plc which is being organised by the UK head of finance, with the relavent accounts staff from around 15 UK locations,....
Posted by Patrick Horne on 06/03/2010.

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Complaints workshop
I have been asked to deliver a half day session on complaint handling and am looking for an exercise to illustrate the importance changing people's attitude to complaints from....
Posted by Victoria Sanderson on 05/03/2010.

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Accreditation & Facilitation
I am planning to have a 'Recruitment & Retention'conference targetting HR people in East Africa in June.Does anyone know of a simple board which can accredit these short progr....
Posted by Connie Muguvu on 05/03/2010.

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Customer Service Training - Railway /Metro Industry
I need to develop a short (20 mins) presentation for the railway/metro industry in customer service. Has anyone out there!!! Got any material that will help me focus on the 2....
Posted by Andrea Gibson on 04/03/2010.

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Business Planning
Hi Has anyone got access / possess a basic introduction to Business Planning that could be used in a 60-90 minute session with 4 people. They are fairly experienced and ....
Posted by Mathew Clark on 04/03/2010.

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Cold Calling
I am putting together some training for a group of account managers on cold calling new accounts or accounts that have not traded for some time with a view to securing some ne....
Posted by Lyndsey Jayne Rathor on 02/03/2010.

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Copyright on 'Learning' Models
Hi all, A response posted today raised a question. There are lots of models that are frequently referred to by trainers in their materials and training interventions and wh....
Posted by Rod Webb on 01/03/2010.

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Using on-line forms for delgate logging /certificates
For our in company courses we offer delgates a certificate after the course. We often find it difficult to decifer the delgate lists so we have decided to place forms on a web....
Posted by Malcolm Pitcher on 01/03/2010.

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Online Management/Administration Materials
Does anybody have any idea where I can find materials to purchase that I can include in a distance learning course for Managers of Administrative Functions. The materials wou....
Posted by Tracy Ellis on 01/03/2010.

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Fire Training
Hi, all- has anybody got any ideas on how to make fire training more interactive and exciting to maximise participants' understanding? At the moment it's more a matter of Powe....
Posted by Tanja Peip on 26/02/2010.

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How do you Evaluate Training?
I have been given the task of reviewing the way we evaluate training and I was wondering if anyone would be willing to share how they do this within their organisation? I'm p....
Posted by Claire Fellows on 26/02/2010.

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THEME FOR CONTINUOUS IMPROVEMENT
hello guys i am looking for some main theme for continuos Improvement to run a conference for the company in which the support function(Operations) has to improve to serve sal....
Posted by Masood Qureshi on 26/02/2010.

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Colour in Training
I'm currently designing a session on the the use of colours in adult learning environments - can anyone help with material?....
Posted by Marina Palmieri on 26/02/2010.

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Facilitation course for trainers
Hello - Does anyone have any training courses for trainers around facilitation and how to facilitate training rather than deliver training? Thanks Wendy ....
Posted by Wendy Mellett on 24/02/2010.

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Diversity Exercise
Does anyone have any interesting training exercises to share around diversity? I am running a half day diversity awareness session with all managers/supervisors across the bu....
Posted by Sharon Tommy on 24/02/2010.

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benchmarking training spend
Hi - does anyone have any data or can recommend a website to find benchmarking data on training spend per employee in the private, public and voluntary sector? thanks, Jane....
Posted by Jane Hapgood on 23/02/2010.

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Problem Solving
Thanks very much for all who sharing your ideas around Problem Solving course. Still appreciate if anyone else can a business case scenario for problem to solve. Thanks Sad....
Posted by Sadat Math on 23/02/2010.

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German Speaking Trainers to work in Germany
Hi Everyone.... I work for an internaltional retailer and I'm in desperate need for a German speaking trainer to deliver customer service training in Germany to our Store Mana....
Posted by Gill Ince on 22/02/2010.

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