Using the Colin Breaks the Rules Case Study
There are many ways in which you could use this case study and many topics for which it could provide a useful springboard for learning. We suggest some of them here. This is not a prescriptive list but obvious areas would be:
• Delegation.
• Leadership style.
• Becoming a manager.
• Coaching.
• Discipline.
• Managing challenging people.
• Motivating others.
• Building relationships.
• Influence.

Notes:
In this case study, Colin finds the transition from Team Leader to Transport Manager frustrating, partly due to the senior managers' reluctance to consider new ideas for changing processes and procedures that Colin feels are pointless and time-consuming. So, Colin finds an unorthodox way of being heard!

Activity Example:
Use these questions in small teams, pairs or with individuals. The case study could also form the basis of a written assignment or be used simply to spark a whole group discussion.
• How would you manage and motivate Colin if you were Julie?
• What advice would you offer Colin to help him adjust to his new role?
• What do you think of Colin's 'offence'? If you were the CEO would you have done things differently? If so, how and why?
• What are the advantages and disadvantages of DTU's command and control approach to the recession they are experiencing?

Other Areas for Learning:
You could also use the case study to allow participants to practice many techniques or to learn about specific theories and approaches. For example:
• First Time Management.
• Leadership Styles.
• Effective Delegation.
• Managing Conflict.