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Here’s a list of everything we’ve added to Trainers’ Library® recently. We’re constantly at work developing and testing new innovative training materials and activities for the library. If you've a particular topic you'd like more materials on, or have an idea for a new exercise, let us know by clicking here.


 

The 30-Second Pitch (R)

Aims:
• To give participants an opportunity to reflect on what they’ve learnt.
• To encourage participants to share the best ideas they are taking from the training they’ve received.

Time:
In total we estimate this exercise will take 30 minutes.
About

Time:
The exercise in this module can be completed in about 15 minutes. In total, allowing for discussion, we recommend allowing about 30 minutes for this module.

Aims:
• To give participants an opportunity to reflect on what they’ve learnt.
• To encourage participants to share the best ideas they are taking from the training they’ve received.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• To create a poll (optional).
• Small prizes to send to the winning participants (optional).

Notes:
This review activity can be used at the end of any training but is particularly well suited to sales and presentation skills training.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Polls/Quizzes (optional).
• Breakout Rooms (required if working in pairs).

Downloads
Available to Basic
Trainer Notes
Handout
Handout (Word)


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Trainer Notes (Word)

Counts as 1 download.

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Label

Tell or Sell?

Aims:
• To explore why selling is different to ‘telling’.
• To begin to identify some key skills salespeople need and areas for personal development.

Time:
In total we estimate this exercise will take 30 minutes.
About

Time:
The exercise in this module can be completed in about 15 minutes. In total, allowing for discussion, we recommend allowing about 30 minutes for this module.

Aims:
• To explore why selling is different to ‘telling’.
• To begin to identify some key skills salespeople need and areas for personal development.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Anyone involved in sales, or who soon will be.

You'll Need:
• Nothing other than the materials provided.

Notes:
This icebreaker is a useful introduction to sales skills training and can help identify weaknesses in existing sales teams as well as those new to the role.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Breakout Rooms (required).

Downloads


+ more for Pro
Trainer Notes (Word)

Counts as 1 download.

Login or Register to Download.
Label

Something in Common (R)

Aims:
• To encourage participants to identify common experiences and shared values.

Time:
In total we estimate this exercise will take 30 minutes.
About

Time:
The exercise in this module can be completed in about 15 minutes. In total, allowing for discussion, we recommend allowing about 30 minutes for this module.

Aims:
• To encourage participants to identify common experiences and shared values.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• Nothing other than the materials provided.

Notes:
This is a great ‘universal’ icebreaker but perhaps particularly relevant as an introduction to training linked to negotiation and sales, influence, equal opportunities and diversity and, perhaps surprisingly, creativity and innovation.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Breakout Rooms (required).

Downloads
Available to Basic
Trainer Notes
Handout
Handout (Word)


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Trainer Notes (Word)

Counts as 1 download.

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Label

Little Wins - Nourishing Positive Thinking

Aims:
• To encourage participants to focus on positive outcomes.
• To encourage participants to reflect on and become more aware of their inner dialogue and the impact it has.
• To provide a simple tool to help participants reframe their thinking to make it more positive.

Time:
In total we estimate this exercise will take 20 minutes.
About

Time:
The exercise in this module can be completed in about 10 minutes. In total, allowing for discussion, we recommend allowing about 20 minutes for this module.

Aims:
• To encourage participants to focus on positive outcomes.
• To encourage participants to reflect on and become more aware of their inner dialogue and the impact it has.
• To provide a simple tool to help participants reframe their thinking to make it more positive.

Group Size:
This module can be used with groups of up to 12 participants. It can also be adapted for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• Nothing other than the materials provided.

Notes:
This short activity can be used as an icebreaker or energiser in any training around resilience and positive thinking.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Breakout Rooms (required).

Downloads


+ more for Pro
Trainer Notes (Word)

Counts as 1 download.

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Label

Selling Change (R)

Aims:
• To consider what needs to be communicated when change is initiated.
• To explore the need to convince those affected by change of the need for change, and its urgency.
• To consider methods that can be used to achieve buy-in to change programmes.

Time:
In total we estimate this exercise will take 30 minutes.
About

Time:
The exercise in this module can be completed in about 10 minutes. In total, allowing for discussion, we recommend allowing about 30 minutes for this module.

Aims:
• To consider what needs to be communicated when change is initiated.
• To explore the need to convince those affected by change of the need for change, and its urgency.
• To consider methods that can be used to achieve buy-in to change programmes.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Managers and anyone involved in implementing change.

You'll Need:
• Nothing other than the materials provided.

Notes:
As an icebreaker to this module, you might like to use ‘Selling Change – Introduction’.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Breakout Rooms (required).

Downloads


+ more for Pro
Trainer Notes (Word)

Counts as 1 download.

Login or Register to Download.
Label

Positive Goal Setting

Aims:
• To consider the role goals can play in helping a positive mental attitude and resilience.
• To consider why goals can help or hinder our resilience and how to ensure our goals help us move forward positively.

Time:
In total we estimate this exercise will take 45 minutes.
About

Time:
The exercise in this module can be completed in about 30 minutes. In total, allowing for discussion, we recommend allowing about 45 minutes for this module.

Aims:
• To consider the role goals can play in helping a positive mental attitude and resilience.
• To consider why goals can help or hinder our resilience and how to ensure our goals help us move forward positively.

Group Size:
This module can be used with groups of up to 25 participants.

Useful For:
Staff at all levels.

You'll Need:
• Nothing other than the materials provided.

Notes:
This activity encourages participants to reflect on a personal goal. It’s important therefore that their right to privacy is respected and that participants are invited rather than asked to share their thoughts, insights and ideas.

Remote/Virtual Delivery:
There is a Remote Delivery version of this module available in Trainers’ Library.

Downloads


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Trainer Notes (Word)

Counts as 1 download.

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Label

Yes But, No But! - Struggles with Assertiveness

Aims:
• To help participants identify situations where they find it difficult to be assertive.
• To encourage participants to consider whether they naturally tend towards aggressive, passive aggressive, submissive or assertive behaviour.
• To encourage participants to reflect on situations where they are more likely to favour a particular behaviour, and why.

Time:
In total we estimate this exercise will take 40 minutes.
About

Time:
The exercise in this module can be completed in about 30 minutes. In total, allowing for discussion, we recommend allowing about 40 minutes for this module.

Aims:
• To help participants identify situations where they find it difficult to be assertive.
• To encourage participants to consider whether they naturally tend towards aggressive, passive aggressive, submissive or assertive behaviour.
• To encourage participants to reflect on situations where they are more likely to favour a particular behaviour, and why.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• To decide which scenarios to use, and how many, then create a poll for each question you’re going to use, based on the Trainer’s Handout.

Notes:
We suggest choosing about six scenarios to look at from the range provided. You can, of course, replace some or all of our suggestions with your own.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Polls/Quizzes (required).

Downloads

+ more for Full
Trainer Handout (Word)

+ more for Pro
Trainer Notes (Word)

Counts as 1 download.

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Label

Revolting Restaurant - Teamwork and Conflict Resolution

Aims:
• To give participants insight into the destructive nature of a blame culture.
• To demonstrate the importance of empathy in conflict resolution.
• To take participants on a journey from conflict to understanding and conflict resolution.

Time:
In total we estimate this exercise will take 80 minutes.
About

Time:
The exercise in this module can be completed in about 50 minutes. In total, allowing for discussion, we recommend allowing about 80 minutes for this module.

Aims:
• To give participants insight into the destructive nature of a blame culture.
• To demonstrate the importance of empathy in conflict resolution.
• To take participants on a journey from conflict to understanding and conflict resolution.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Anyone who needs to work with other teams and/or manages conflict or misunderstanding across teams.

You'll Need:
• Nothing other than the materials provided.

Notes:
You’ll need a minimum of 6 participants. This version of the classroom module Restaurant Revolution is adapted for virtual delivery.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Breakout Rooms (required).

Downloads


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Trainer Notes (Word)

Counts as 1 download.

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Label

Selling Change - Introduction

Aims:
• To encourage participants to think about how to get buy-in to change.

Time:
In total we estimate this exercise will take 30 minutes.
About

Time:
The exercise in this module can be completed in about 10 minutes. In total, allowing for discussion, we recommend allowing about 30 minutes for this module.

Aims:
• To encourage participants to think about how to get buy-in to change.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Managers and anyone involved in implementing change.

You'll Need:
• Nothing other than the materials provided.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Breakout Rooms (required).

Downloads


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Trainer Notes (Word)

Counts as 1 download.

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Label

Special Offers - Attention to Detail

Aims:
• To demonstrate the importance of paying attention to detail.
• To demonstrate the value of summary and clarification.

Time:
In total we estimate this exercise will take 30 minutes.
About

Time:
The exercise in this module can be completed in about 15 minutes. In total, allowing for discussion, we recommend allowing about 30 minutes for this module.

Aims:
• To demonstrate the importance of paying attention to detail.
• To demonstrate the value of summary and clarification.

Group Size:
This module can be used with groups of up to 12 participants. It can also be adapted for 1-1 training.

Useful For:
Staff up to supervisory level.

You'll Need:
• Nothing other than the materials provided.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Polls/Quizzes (required).
• Breakout Rooms (required).

Downloads

+ more for Full
Trainer Handout (Word)

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Trainer Notes (Word)

Counts as 1 download.

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Label

Passengers - A Change Journey (R)

Aims:
• To encourage participants to think about the extent to which they engage in change.
• To help those involved in change consider how they could make the change journey easier for themselves, and others.
• To help those involved in change, successfully engage stakeholders.

Time:
In total we estimate this exercise will take 75 minutes.
About

Time:
The exercise in this module can be completed in about 40 minutes. In total, allowing for discussion, we recommend allowing about 75 minutes for this module.

Aims:
• To encourage participants to think about the extent to which they engage in change.
• To help those involved in change consider how they could make the change journey easier for themselves, and others.
• To help those involved in change, successfully engage stakeholders.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Anyone involved in change, either as a leader, or a follower.

You'll Need:
• Nothing other than the materials provided.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Breakout Rooms (required).

Label

Positive Goal Setting (R)

Aims:
• To consider the role goals can play in helping a positive mental attitude and resilience.
• To consider why goals can help or hinder our resilience and how to ensure our goals help us move forward positively.

Time:
In total we estimate this exercise will take 45 minutes.
About

Time:
The exercise in this module can be completed in about 30 minutes. In total, allowing for discussion, we recommend allowing about 45 minutes for this module.

Aims:
• To consider the role goals can play in helping a positive mental attitude and resilience.
• To consider why goals can help or hinder our resilience and how to ensure our goals help us move forward positively.

Group Size:
This module can be used with groups of up to 12 participants. It’s also suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• To have created the poll before the session (see Notes).

Notes:
This module uses a poll. However, if you are using a system that does not support polls, you can use Handout 1 as a replacement for this.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Polls/Quizzes (required).
• Breakout Rooms (required).

Downloads

+ more for Full
Trainer Handout (Word)

+ more for Pro
Trainer Notes (Word)

Counts as 1 download.

Login or Register to Download.
Label

Motivators (R)

Aims:
• To explore what really motivates and demotivates people.

Time:
In total we estimate this exercise will take 60 minutes.
About

Time:
The exercise in this module can be completed in about 30 minutes. In total, allowing for discussion, we recommend allowing about 60 minutes for this module.

Aims:
• To explore what really motivates and demotivates people.

Group Size:
This module can be used with groups of up to 12 participants. It’s also suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• To have created the poll before the session.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Polls/Quizzes (required).
• Breakout Rooms (required).

Downloads

+ more for Full
Trainer Handout (Word)

+ more for Pro
Trainer Notes (Word)

Counts as 1 download.

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Label

Questions - The Salesperson's Most Important Tool

Time:
In total we estimate this exercise will take 60 minutes.
About

Learners explore one of the most powerful aids to selling - open questions – and create a useful bank of questions to use back in the workplace.

Downloads


Counts as 1 download.

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Label

Are You OK With This? - The Impact of Behaviour on Others (R)

Aims:
• To consider what constitutes unacceptable behaviour in the workplace.
• To encourage participants to think about the impact of their own behaviour on others.

Time:
In total we estimate this exercise will take 50 minutes.
About

Time:
The exercise in this module can be completed in about 30 minutes. In total, allowing for discussion, we recommend allowing about 50 minutes for this module.

Aims:
• To consider what constitutes unacceptable behaviour in the workplace.
• To encourage participants to think about the impact of their own behaviour on others.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Staff at all levels, but especially supervisors and managers.

You'll Need:
• The Activity Link provided and your unique PIN.

Notes:
This module makes the point that is the impact of behaviour that matters, not the intent. It includes a thought-provoking exercise that will promote discussion of the key learning points.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Breakout Rooms (required).

Downloads


+ more for Pro
Trainer Notes (Word)

Counts as 1 download.

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Label

Ned’s Tail - An Exercise in Communication

Aims:
• To encourage participants to consider how to gather information effectively and accurately, through effective questioning.
• To explore the importance of choosing questions that provide an opportunity to build on existing knowledge.

Time:
In total we estimate this exercise will take 25 minutes.
About

Time:
The exercise in this module can be completed in about 10 minutes. In total, allowing for discussion, we recommend allowing about 25 minutes for this module.

Aims:
• To encourage participants to consider how to gather information effectively and accurately, through effective questioning.
• To explore the importance of choosing questions that provide an opportunity to build on existing knowledge.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• Nothing other than the materials provided.

Notes:
We don’t recommend using this activity in groups of more than 12 participants.

This activity has been tested using Zoom and, as it requires use of the annotation tools, it’s recommended that you use that platform to run it. (At the time of writing, it is not compatible with Teams.)

There is a handout that explains how to use the annotation tools in Zoom, if required.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Breakout Rooms (required).

Downloads


+ more for Pro
Trainer Notes (Word)

Counts as 1 download.

Login or Register to Download.
Label

Prioritising - Importance and Urgency

Aims:
• To provide an opportunity for participants to practise using the Urgent/Important Matrix.

Time:
In total we estimate this exercise will take 60 minutes.
About

Time:
The exercise in this module can be completed in about 20 minutes. In total, allowing for discussion, we recommend allowing about 60 minutes for this module.

Aims:
• To provide an opportunity for participants to practise using the Urgent/Important Matrix.

Group Size:
This module can be used with groups of up to 12 participants. It’s also suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• The Activity Link in Trainers’ Library.
• Your Activity Link PIN from the My Account section of the member homepage.

Notes:
This module can be adapted for delivery 1:1.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Breakout Rooms (required).

Downloads


+ more for Pro
Trainer Notes (Word)

Counts as 1 download.

Login or Register to Download.
Label

First Impressions - What Lies Below the Surface? (R)

Aims:
• To encourage people to reflect on the assumptions we make and the labels we attach to people.
• To understand that there is more to people than what we see on the surface.

Time:
In total we estimate this exercise will take 60 minutes.
About

Time:
The exercise in this module can be completed in about 30 minutes. In total, allowing for discussion, we recommend allowing about 60 minutes for this module.

Aims:
• To encourage people to reflect on the assumptions we make and the labels we attach to people.
• To understand that there is more to people than what we see on the surface.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• The Activity Link in Trainers’ Library. (There are 4 Activity Links to choose from, each containing a different set of six images. Each Activity Link contains the links needed for Team 1 and Team 2.)
• Your Activity Link PIN from the My Account section of the member homepage.

Notes:
This module requires careful and sensitive facilitation. Make sure you avoid photographs that could be construed to represent specific individuals in the group.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Breakout Rooms (required).

Downloads


+ more for Pro
Trainer Notes (Word)

Counts as 1 download.

Login or Register to Download.
Label

Dinner Party Mayhem - Managing Other Teams (R)

Aims:
• To create a situation where participants from one team have to manage/oversee the work of another involved in the same project, whilst completing their own tasks.
• To test leadership, information gathering and listening skills.
• To consider the pros and cons of different management approaches, particularly in times of change.

Time:
In total we estimate this exercise will take 75 minutes.
About

Time:
The exercise in this module can be completed in about 45 minutes. In total, allowing for discussion, we recommend allowing about 75 minutes for this module.

Aims:
• To create a situation where participants from one team have to manage/oversee the work of another involved in the same project, whilst completing their own tasks.
• To test leadership, information gathering and listening skills.
• To consider the pros and cons of different management approaches, particularly in times of change.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• Please note that this activity uses the ability to leave breakout rooms and return to the main session available in Zoom, and the host’s ability to move people between breakout rooms. You may need to adapt this exercise if using a different system with different functionality.

Notes:
As well as useful in programs concerned with project management and change, this exercise can also be used as a general communication exercise, or in training concerned with internal customer care.

You will need between 4 and 12 participants for this exercise.

It can be helpful to have a co-host for this activity, though it’s not essential.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Breakout Rooms (required).

Label

Christmas Gifts - Reviewing and Learning

Aims:
• To encourage participants to reflect on challenges they’ve faced and identify what they’ve learnt from them.

Time:
In total we estimate this exercise will take 20 minutes.
About

Time:
This exercise will take about 20 minutes to complete. In total, allowing for discussion, we recommend allowing 20 minutes for completion.

Aims:
• To encourage participants to reflect on challenges they’ve faced and identify what they’ve learnt from them.

Group Size:
Suitable for use with groups of almost any size.

Useful For:
Everyone.

You'll Need:
• Nothing other than the materials provided.

Notes:
This activity was written as a way to reflect on and move forward from the pandemic of 2020. However, it can be easily adapted and used not just to review a year, but, for example, a challenging experience or significant change that participants have been through. This can be a useful way to launch training around resilience, change or a planning session.

Remote/Virtual Delivery:
There is a Remote Delivery version of this module available in Trainers’ Library.

Downloads
Available to Basic
Trainer Notes
PowerPoint


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Trainer Notes (Word)

Counts as 1 download.

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Label

Powerful Sales Questions

Aims:
• To generate a list of open questions that can be used during participants’ sales calls/meetings.
• To group these according to where they would most naturally be used in the sales process.

Time:
In total we estimate this exercise will take 60 minutes.
About

Time:
The exercise in this module can be completed in about 35 minutes. In total, allowing for discussion, we recommend allowing about 60 minutes for this module.

Aims:
• To generate a list of open questions that can be used during participants’ sales calls/meetings.
• To group these according to where they would most naturally be used in the sales process.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• Nothing other than the materials provided.

Notes:
This is a practical activity that will help participants identify a useful suite of questions they can use in their sales calls.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Breakout Rooms (required for groups of 5 or more).

Downloads
Available to Basic
Trainer Notes
Handout
Handout (Word)


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Trainer Notes (Word)

Counts as 1 download.

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Label

Christmas Gifts - Reviewing and Learning (R)

Aims:
• To encourage participants to reflect on challenges they’ve faced and identify what they’ve learnt from them.

Time:
In total we estimate this exercise will take 20 minutes.
About

Time:
The exercise in this icebreaker can be completed in about 20 minutes. In total, allowing for discussion, we recommend allowing about 20 minutes for this module.

Aims:
• To encourage participants to reflect on challenges they’ve faced and identify what they’ve learnt from them.

Group Size:
This module can be used with groups of up to 12 participants. It’s also suitable for 1-1 training.

Useful For:
Everyone

You'll Need:
• Nothing other than the materials provided.

Notes:
This activity was written as a way to reflect on and move forward from the pandemic of 2020. However, it can be easily adapted and used not just to review a year, but, for example, a challenging experience or significant change that participants have been through. This can be a useful way to launch training around resilience, change or a planning session.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Polls/Quizzes (not required).
• Breakout Rooms (not required).

Downloads
Available to Basic
Trainer Notes
PowerPoint


+ more for Pro
Trainer Notes (Word)

Counts as 1 download.

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Label

Equality and Equity - What’s the Difference? (R)

Aims:
• To explore equality and equity mean to participants and whether there is a difference.
• To explore what equality and equity mean to others.

Time:
In total we estimate this exercise will take 45 minutes.
About

Time:
The exercise in this module can be completed in about 30 minutes. In total, allowing for discussion, we recommend allowing about 45 minutes for this module.

Aims:
• To explore equality and equity mean to participants and whether there is a difference.
• To explore what equality and equity mean to others.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• Nothing other than the materials provided.

Notes:
This activity was developed by Dr. Gary R. Smith, Trainer, Express Employment Professionals, Inc.— for Express offices in Knoxville, Alcoa, Morristown, Cleveland, Crossville, LaFollette, Rogersville, Sweetwater, Maryville, Roane County, Clinton, Dayton, Sparta, and Sevierville, Tennessee, USA.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Breakout Rooms (required).

Downloads
Available to Basic
Trainer Notes
Handout
PowerPoint


+ more for Pro
Trainer Notes (Word)

Counts as 1 download.

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Equality and Equity - What’s the Difference?

Aims:
• To explore equality and equity mean to participants and whether there is a difference.
• To explore what equality and equity mean to others.

Time:
In total we estimate this exercise will take 45 minutes.
About

Time:
The exercise in this module can be completed in about 30 minutes. In total, allowing for discussion, we recommend allowing about 45 minutes for this module.

Aims:
• To explore equality and equity mean to participants and whether there is a difference.
• To explore what equality and equity mean to others.

Group Size:
This module can be used with groups of up to 25 participants.

Useful For:
Staff at all levels.

You'll Need:
• Smartphones, tablets, or laptop computers for participants to use to choose images.

Notes:
This activity was developed by Dr. Gary R. Smith, Trainer, Express Employment Professionals, Inc.— for Express offices in Knoxville, Alcoa, Morristown, Cleveland, Crossville, LaFollette, Rogersville, Sweetwater, Maryville, Roane County, Clinton, Dayton, Sparta, and Sevierville, Tennessee, USA.

Remote/Virtual Delivery:
There is a Remote Delivery version of this module available in Trainers’ Library.

Downloads
Available to Basic
Trainer Notes
PowerPoint


+ more for Pro
Trainer Notes (Word)

Counts as 1 download.

Login or Register to Download.
Label

Pings and Pangs - Signals of Rapport?

Aims:
• To demonstrate the importance of body language in communication.
• To identify the positive and negative signals we give off in conversation.

Time:
In total we estimate this exercise will take 30 minutes.
About

Time:
The exercise in this module can be completed in about 10 minutes. In total, allowing for discussion, we recommend allowing about 30 minutes for this module.

Aims:
• To demonstrate the importance of body language in communication.
• To identify the positive and negative signals we give off in conversation.

Group Size:
This module can be used with groups of up to 12 participants. It’s also suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• A delivery method that allows participants to give non-verbal reactions, as in Zoom. Your participants will need to understand how to do this. (Although we do provide a work around if this isn’t possible.)

Notes:
This module has been written from a UK perspective. Body language can be interpreted very differently in different regions of the world.

There are two ways to run this activity. The first is a lively and engaging competition, with lots of noise that might not be appropriate for all groups. This requires access to our videos and is best for customers whose membership allows them to pre-download the video, rather than stream it. The other is a discussion-based activity, which utilises breakout rooms. Choose the one that is best suited to your group.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Breakout Rooms (required).

Downloads


+ more for Pro
Trainer Notes (Word)

Counts as 1 download.

Login or Register to Download.
Label

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