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Hotel Doldrums - This exercise works really well as the final module of a Leadership Development Programme. It is a practical way of engaging people with no strategic planning experience, without scaring them off, but which is also useful for polishing the skills of those who have had previous involvement in managing at a strategic level. The exercise focuses on building a business strategy for one of three hotels in a small town. Only one of them will win the support of the Bank Manager. The timings can be tweaked dependent upon the level of experience of the delegates; more experienced leaders will need less time than those suggested.
Paula Cook
rated this item with 5 stars.
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I used this video and framework to introduce performance management to a business who has been running for 25 years, but without any structured performance management practices in place. The use of the video was a great way to introduce the framework. I had created a guidance sheet and form aligned to the REFLOATS format and a practice opportunity for the whole leadership team. It went well, here is some feedback from one of the team after using it for the first time with their appraisee
"Just thought I'd let you know that I carried out an appraisal using the new REFLOATS format. I thought the process for the appraisal went well and made it easier to formulate objectives with the appraisee".
Naomi Coleman
rated this item with 5 stars.
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I used this exercise as an icebreaker for building resilience in times of change workshop to see how they were currently feeling about change.
I loved this as it got them to be open and honest and show how they truly feel about change, I then got them to draw how they would like to feel about change after the workshop which ignited a lot of conversations!
Participants loved it and it was great seeing all the different drawings on how people currently feel about change and is useful as a facilitator to know how they feel before starting the workshop.
Jennifer Berry
rated this item with 5 stars.
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I liked this icebreaker. I had an aspiring people manager's workshop and was looking for a good icebreaker, this workshop is for people who are looking to move into a manager role in the upcoming months, so I tweaked it slightly and got them to use the cards to discuss how they are currently feeling and how they would like to feel by the end of the workshop's and their current team culture, using these cards got them to open up and get to know each other better.
I printed out the feeling cards and laminated them so I can reuse them, as I will definitely use them again!
Jennifer Berry
rated this item with 5 stars.
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I used this activity last week for some customer service representatives, and it went down really well with participants. It generated lots of discussion and debate and there was general agreement that 'one size does not fit all' when it comes to customer service.
The interaction was great for such a simple activity.
I'll definitely be using this activity again in the future.
Pauline Weddell
rated this item with 5 stars.
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