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In today's world, understanding mental health and mental ill health is vital for any business. As part of our induction process, we use this DVD to ensure that all our team members are well-informed about these topics, as the video provides an excellent explanation.
Claire Reynard
rated this item with 5 stars.
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At Seymour Hotels, we take pride in providing exceptional experiences and creating magical memories. I use this DVD during induction to illustrate examples of both good and bad service, encouraging all participants to engage and contribute to the discussion.
Claire Reynard
rated this item with 5 stars.
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This is a very easy-to-use training session, it was effective and not very complicated to understand. Nice easy session
Ash Newman
rated this item with 5 stars.
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This is a very interesting training session however I would say you need some support when it comes to facilitating this online. There are a few parts where I struggled to do it by myself. Really enjoyed the take away though
Ash Newman
rated this item with 4 stars.
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Enjoyed this one, it was easy to follow as a facilitator but also the material got my groups thinking about the importance of a customers experience
Ash Newman
rated this item with 5 stars.
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