This service is operated by Glasstap Limited and we are committed to protecting
your privacy and security. Glasstap®
the information we collect about you with your consent to administer your
membership, and to tell you about our services. We will never knowingly disclose
personal information about you to any third party other than to process an order
you have placed with us, without first receiving your permission or unless we
are under a legal obligation to do so.
Why We Need To Collect Information From You?
When you register to purchase products or services from Glasstap Limited, we
need to know your name, email address, telephone details and usually, your
credit or debit card number and expiry date. We also need to know the answers to
general security questions that will help us to identify you when you log in.
These security questions are in place protect you, and ensure that only you can
access your records. You are invited to provide other information including your
address, and employer details, but this is not always essential.
This information allows us to process your orders and/or subscriptions to Glasstap's
services and, for example, send
you a reminder when your Trainers' Library®
and/or Managers’ Library™ membership
is due for renewal. We may also use the information
we collect about you to notify you, about important new features
and changes to the service or special offers we think you'll find of interest.
Who Else Will We Tell About You?
Data may be accessed by sales agents employed by Glasstap Limited so that they may advise customers on appropriate services and to avoid duplication.
Passwords or other secure information will never be shared with third party companies employed as sales agents.
All of our agents are contracted to keep your data safe and confidential. Your data is securely stored within Glasstap®
If you qualify for and claim special terms as a member of another professional organisation, you will need to give us permission to share such information as is
necessary about you and your membership status in order to confirm your membership of that organisation and your continued qualification for those special terms.
will not pass on your personal details to any other third party, including site sponsors or advertisers, without your permission. We may provide aggregate
statistics about our customers, sales, traffic patterns and related site information to our third party partners, but these statistics will not contain any
information about you from which you could be identified.
We are committed to protecting your privacy. We use the information we
collect on the site only for the purposes for which you have consented. We won't
pass on your personal information to others without your permission. You can always
enquire about or check the information that you have given us by contacting
Feedback, Comments and Suggestions
welcomes your questions and comments about privacy, as well as any other
aspects of our service.
Please send an email to:
Our postal address is: The Data Controller, Glasstap Limited, Kings Arms Lane,
Alston, Cumbria CA9 3JF