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Remote Delivery - Icebreakers 

Icebreakers to launch or energise your remote training sessions. We create icebreakers that do more than ‘break the ice’; they serve as a launchpad to the learning with topic relevant, thought-provoking activities. Have you tried our Free Samples? Click here to try out our training materials.


 

A Creative Space

Time:
In total we estimate this exercise will take 40 minutes.

Aims:
• To encourage participants to think about the environment they live or work in.
• To encourage participants to consider the impact the physical environment might have on creativity.
• To consider ways in which space can be made ‘creative’.

About

Time:
The exercise in this module can be completed in about 15 minutes. In total, allowing for discussion, we recommend allowing about 40 minutes for this module.

Aims:
• To encourage participants to think about the environment they live or work in.
• To encourage participants to consider the impact the physical environment might have on creativity.
• To consider ways in which space can be made ‘creative’.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• Nothing other than the materials provided.

Notes:
We recommend using Jamboard for this activity, though you could, if you prefer, ask participants to collaborate on creating a PowerPoint slide that represents their shared ideas.

If using this module as an icebreaker, run the first activity/debrief only.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Polls/Quizzes (optional).
• Breakout Rooms (required).

Downloads

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Trainer Notes (Word)

Counts as 1 download.

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Label

Alien Invasion - The Fragility of Trust (R)

Time:
In total we estimate this exercise will take 30 minutes.

Aims:
• To explore the importance of trust and how easily it is lost.

About

Time:
The exercise will take about 20 minutes to complete. In total, allowing for discussion, we recommend allowing about 30 minutes for completion.

Aims:
• To explore the importance of trust and how easily it is lost.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• Nothing other than the materials provided, though you might like to send small prizes to participants in the ‘winning’ team.

Notes:
This provides an interesting insight into how tribalism, based on fear, is created and the implications of that. This activity works best with groups of up to about 8 participants. If you have a large group of 10 or more, we recommend splitting them into 2 smaller groups for the activity.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Breakout Rooms (required).

Downloads
Available to Essential
Trainer Notes

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Trainer Notes (Word)

Counts as 1 download.

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Assertiveness Spectrum (R)

Time:
In total we estimate this exercise will take 25 minutes.

Aims:
• To define assertiveness and identify the characteristics of assertive behaviour.
• To identify situations where participants find it difficult to be assertive.

About

Time:
The exercise in this module can be completed in about 15 minutes. In total, allowing for discussion, we recommend allowing about 25 minutes for this module.

Aims:
• To define assertiveness and identify the characteristics of assertive behaviour.
• To identify situations where participants find it difficult to be assertive.

Group Size:
This module can be used with groups of up to 12 participants. It’s also suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• To create a poll before the training session as per the Trainer’s Handout.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Polls/Quizzes (essential).
• Breakout Rooms (not required).

Downloads

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Trainer Notes (Word)

Counts as 1 download.

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Assumptions - The Witches of Glum (R)

Time:
In total we estimate this exercise will take 25 minutes.

Aims:
• To demonstrate the danger of making assumptions.
• To help participants understand how beliefs shape our beliefs and how these can lead to prejudice or false assumptions.

About

Time:
The exercise in this module can be completed in about 15 minutes. In total, allowing for discussion, we recommend allowing about 25 minutes for this module.

Aims:
• To demonstrate the danger of making assumptions.
• To help participants understand how beliefs shape our beliefs and how these can lead to prejudice or false assumptions.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Staff and managers at all levels.

You'll Need:
• To pre-prepare a poll/quiz based on the Trainer’s Handout.
• The Activity Link in Trainers’ Library.
• Your Activity Link PIN from the My Account section of the member homepage.

Notes:
If you’d prefer to read the story to participants, we suggest that you rehearse reading it aloud a few times prior to delivery.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Polls/Quizzes (required).
• Breakout Rooms (see optional additional exercise).

Downloads

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Trainer Notes (Word)

Counts as 1 download.

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Label

Change Spectrum (R)

Time:
In total we estimate this exercise will take 20 minutes.

Aims:
• To explore how participants feel about a variety of changes.

About

Time:
This exercise will take about 15 minutes to complete. In total, allowing for discussion, we recommend allowing about 20 minutes for completion.

Aims:
• To explore how participants feel about a variety of changes.

Group Size:
This module can be used with groups of up to 12 participants. It’s also suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• To create a poll before the training session as per the Trainer’s Handout.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Polls/Quizzes (essential).

Downloads

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Trainer Notes (Word)

Counts as 1 download.

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Christmas Gifts - Reviewing and Learning (R)

Time:
In total we estimate this exercise will take 20 minutes.

Aims:
• To encourage participants to reflect on challenges they’ve faced and identify what they’ve learnt from them.

About

Time:
The exercise in this icebreaker can be completed in about 20 minutes. In total, allowing for discussion, we recommend allowing about 20 minutes for this module.

Aims:
• To encourage participants to reflect on challenges they’ve faced and identify what they’ve learnt from them.

Group Size:
This module can be used with groups of up to 12 participants. It’s also suitable for 1-1 training.

Useful For:
Everyone

You'll Need:
• Nothing other than the materials provided.

Notes:
This activity was written as a way to reflect on and move forward from the pandemic of 2020. However, it can be easily adapted and used not just to review a year, but, for example, a challenging experience or significant change that participants have been through. This can be a useful way to launch training around resilience, change or a planning session.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Polls/Quizzes (not required).
• Breakout Rooms (not required).

Downloads
Available to Essential
Trainer Notes
PowerPoint

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Trainer Notes (Word)

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Comedy of Errors - Film Script Pitch (R)

Time:
In total we estimate this exercise will take 30 minutes.

Aims:
• To encourage participants to think about where things go wrong.
• To identify behaviours to avoid.
• To encourage discussion about the behaviour(s) being explored in the following training.

About

Time:
The exercise in this module can be completed in about 15 minutes. In total, allowing for discussion, we recommend allowing about 30 minutes for this module.

Aims:
• To encourage participants to think about where things go wrong.
• To identify behaviours to avoid.
• To encourage discussion about the behaviour(s) being explored in the following training.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• Nothing other than the materials provided.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Polls/Quizzes (not required).
• Breakout Rooms (required).

Downloads
Available to Essential
Trainer Notes

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Trainer Notes (Word)

Counts as 1 download.

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Label

Defining Success (R)

Time:
In total we estimate this exercise will take 35 minutes.

Aims:
• To define success.

About

Time:
The exercise in this module can be completed in about 20 minutes. In total, allowing for discussion, we recommend allowing about 35 minutes for this module.

Aims:
• To define success.

Group Size:
This module can be used with groups of up to 12 participants. It’s also suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• Participants will need a sheet of plain paper to hand and ideally, some colour pens or pencils.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Breakout Rooms (required).

Downloads
Available to Essential
Trainer Notes
Handout
Handout (Word)

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Trainer Notes (Word)

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Diversity Spectrum (R)

Time:
In total we estimate this exercise will take 20 minutes.

Aims:
• To explore the views and attitudes of your participants on the subject of Equality and Diversity.

About

Time:
The exercise in this module can be completed in about 15 minutes. In total, allowing for discussion, we recommend allowing about 20 minutes for this module.

Aims:
• To explore the views and attitudes of your participants on the subject of Equality and Diversity.

Group Size:
This module can be used with groups of up to 12 participants. It’s also suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• To create a poll before the training session as per the Trainer’s Handout.

Notes:
Whilst this can be run as a stand-alone exercise, this is also a great lead in to The Witches of Glum at the start of an Equality and Diversity training session.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Polls/Quizzes (essential).
• Breakout Rooms (not required).

Downloads

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Trainer Notes (Word)

Counts as 1 download.

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Label

Feelings Towards Change (R)

Time:
In total we estimate this exercise will take 25 minutes.

Aims:
• To explore your participants’ response to change and the factors that drive it.

About

Time:
The exercise will take about 10 minutes to complete. In total, allowing for discussion, we recommend allowing about 25 minutes for completion.

Aims:
• To explore your participants’ response to change and the factors that drive it.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• To prepare the two polls described in advance of the training session.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Polls/Quizzes (essential).

Downloads

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Trainer Notes (Word)

Counts as 1 download.

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Label

Flenda’s Tale - Understanding Our Impact on the Behaviour of Others (R)

Time:
In total we estimate this exercise will take 20 minutes.

Aims:
• To help participants understand the impact of their behaviours on others and the part they can play in developing and improving difficult relationships at work.

About

Time:
The exercise in this module can be completed in about 10 minutes. In total, allowing for discussion, we recommend allowing about 20 minutes for this module.

Aims:
• To help participants understand the impact of their behaviours on others and the part they can play in developing and improving difficult relationships at work.

Group Size:
This module can be used with individuals as well as groups of up to 12 participants.

Useful For:
Everyone who interacts with others at work.

You'll Need:
• Nothing other than the materials provided.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

Downloads

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Trainer Notes (Word)

Counts as 1 download.

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Label

Hands up, Line up!

Time:
In total we estimate this exercise will take 20 minutes.

Aims:
• To energise a group.
• To test remote participants’ abilities to work together quickly to solve a simple problem.
• To introduce the concept of continuous improvement.

About

Time:
The exercise in this module can be completed in about 10 minutes. In total, allowing for discussion, we recommend allowing about 20 minutes for this module.

Aims:
• To energise a group.
• To test remote participants’ abilities to work together quickly to solve a simple problem.
• To introduce the concept of continuous improvement.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
All participants.

You'll Need:
• Nothing other than the materials provided.

Notes:
This simple activity is one you can return to several times in your training to demonstrate the principles of continuous improvement. For smaller groups, we recommend using the anagram approach; for larger groups, you can use the alternative approach where you simply allocate each participant a number.

This activity uses functionality in Zoom. If using other tools, you may need to check the hands up functionality and the impact it has on how participants appear on screen.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Polls/Quizzes (not required).
• Breakout Rooms (required).

Downloads
Available to Essential
Trainer Notes

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Trainer Notes (Word)

Counts as 1 download.

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Label

Investigative Journalists (R)

Time:
In total we estimate this exercise will take 20 minutes.

Aims:
• To get participants talking and using some of the fundamental skills of information gathering, including effective questioning and active listening.
• To identify the importance of understanding not just actions, but the motivation for actions.
• To begin to identify some key skills anyone looking to build rapport and influence needs.

About

Time:
The exercise in this module can be completed in about 10 minutes. In total, allowing for discussion, we recommend allowing about 20 minutes for this module.

Aims:
• To get participants talking and using some of the fundamental skills of information gathering, including effective questioning and active listening.
• To identify the importance of understanding not just actions, but the motivation for actions.
• To begin to identify some key skills anyone looking to build rapport and influence needs.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Anyone.

Notes:
This icebreaker is useful in any situation where you want to encourage meaningful conversations.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Polls/Quizzes (not required).
• Breakout Rooms (required).

Downloads
Available to Essential
Trainer Notes
Trainer Handout

Counts as 1 download.

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Label

Let's See if it's There

Time:
In total we estimate this exercise will take 30 minutes.

Aims:
• To review knowledge, share feedback or quiz participants.
• To assess current awareness of a situation or challenge.

About

Time:
The exercise in this module can be completed in about 15 minutes. In total, allowing for discussion, we recommend allowing about 30 minutes for this module.

Aims:
• To review knowledge, share feedback or quiz participants.
• To assess current awareness of a situation or challenge.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Any situation where you want to inject some fun and humour whilst testing your participants’ knowledge or awareness.

You'll Need:
• Nothing other than the materials provided.

Notes:
Developed to share customer feedback with our team, this is also a great activity to use in any situation where you want to run a quiz where questions have more than one answer. For example, you could use it to test participants’ knowledge of the main features of a product or service, or to remind teams of their successes.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Polls/Quizzes (not required).
• Breakout Rooms (not required).

Downloads
Available to Essential
Trainer Notes
PowerPoint
Buzzer Sound File

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Trainer Notes (Word)

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Little Wins - Nourishing Positive Thinking

Time:
In total we estimate this exercise will take 20 minutes.

Aims:
• To encourage participants to focus on positive outcomes.
• To encourage participants to reflect on and become more aware of their inner dialogue and the impact it has.
• To provide a simple tool to help participants reframe their thinking to make it more positive.

About

Time:
The exercise in this module can be completed in about 10 minutes. In total, allowing for discussion, we recommend allowing about 20 minutes for this module.

Aims:
• To encourage participants to focus on positive outcomes.
• To encourage participants to reflect on and become more aware of their inner dialogue and the impact it has.
• To provide a simple tool to help participants reframe their thinking to make it more positive.

Group Size:
This module can be used with groups of up to 12 participants. It can also be adapted for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• Nothing other than the materials provided.

Notes:
This short activity can be used as an icebreaker or energiser in any training around resilience and positive thinking.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Breakout Rooms (required).

Downloads

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Trainer Notes (Word)

Counts as 1 download.

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Label

Miss-Understood (R)

Time:
In total we estimate this exercise will take 40 minutes.

Aims:
• To demonstrate how easily misunderstandings can occur even when we think our communication is clear.

About

Time:
The exercise in this module can be completed in about 20 minutes. In total, allowing for discussion, we recommend allowing about 40 minutes for this module.

Aims:
• To demonstrate how easily misunderstandings can occur even when we think our communication is clear.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• Nothing other than the materials provided.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Polls/Quizzes (not required).
• Breakout Rooms (not required).

Downloads
Available to Essential
Trainer Notes
Handout
Handout (Word)

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Trainer Notes (Word)

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Ned’s Tail - An Exercise in Communication

Time:
In total we estimate this exercise will take 25 minutes.

Aims:
• To encourage participants to consider how to gather information effectively and accurately, through effective questioning.
• To explore the importance of choosing questions that provide an opportunity to build on existing knowledge.

About

Time:
The exercise in this module can be completed in about 10 minutes. In total, allowing for discussion, we recommend allowing about 25 minutes for this module.

Aims:
• To encourage participants to consider how to gather information effectively and accurately, through effective questioning.
• To explore the importance of choosing questions that provide an opportunity to build on existing knowledge.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• Nothing other than the materials provided.

Notes:
We don’t recommend using this activity in groups of more than 12 participants.

This activity has been tested using Zoom and, as it requires use of the annotation tools, it’s recommended that you use that platform to run it. (At the time of writing, it is not compatible with Teams.)

There is a handout that explains how to use the annotation tools in Zoom, if required.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Breakout Rooms (required).

Downloads

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Trainer Notes (Word)

Counts as 1 download.

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Pings and Pangs - Signals of Rapport?

Time:
In total we estimate this exercise will take 30 minutes.

Aims:
• To demonstrate the importance of body language in communication.
• To identify the positive and negative signals we give off in conversation.

About

Time:
The exercise in this module can be completed in about 10 minutes. In total, allowing for discussion, we recommend allowing about 30 minutes for this module.

Aims:
• To demonstrate the importance of body language in communication.
• To identify the positive and negative signals we give off in conversation.

Group Size:
This module can be used with groups of up to 12 participants. It’s also suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• A delivery method that allows participants to give non-verbal reactions, as in Zoom. Your participants will need to understand how to do this. (Although we do provide a work around if this isn’t possible.)

Notes:
This module has been written from a UK perspective. Body language can be interpreted very differently in different regions of the world.

There are two ways to run this activity. The first is a lively and engaging competition, with lots of noise that might not be appropriate for all groups. This requires access to our videos and is best for customers whose membership allows them to pre-download the video, rather than stream it. The other is a discussion-based activity, which utilises breakout rooms. Choose the one that is best suited to your group.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Breakout Rooms (required).

Downloads

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Trainer Notes (Word)

Counts as 1 download.

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Label

Prisoners of Dongia (R)

Time:
In total we estimate this exercise will take 35 minutes.

Aims:
• To test participants ability to work together to solve a communication challenge.
• To encourage participants to think about communication and the importance of being able to communicate with others.
• To consider the importance of checking understanding and taking your whole team with you when change occurs.

About

Time:
This exercise will take about 15 minutes to complete. In total, allowing for discussion, we recommend allowing 35 minutes for completion.

Aims:
• To test participants ability to work together to solve a communication challenge.
• To encourage participants to think about communication and the importance of being able to communicate with others.
• To consider the importance of checking understanding and taking your whole team with you when change occurs.

Group Size:
Suitable for use with groups of up to 12 participants.

Useful For:
Staff of all levels.

You'll Need:
Nothing other than the materials provided.

Notes:
This icebreaker is a useful introduction to any training around teamwork, communication, change, resilience or problem solving.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Polls/Quizzes (optional).
• Breakout Rooms (essential).

Downloads

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Trainer Notes (Word)

Counts as 1 download.

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Label

Quoting Resilience (R)

Time:
In total we estimate this exercise will take 20 minutes.

Aims:
• To encourage participants to begin to think about resilience and what it means to them.

About

Time:
The exercise in this module can be completed in about 20 minutes. In total, allowing for discussion, we recommend allowing about 20 minutes for this module.

Aims:
• To encourage participants to begin to think about resilience and what it means to them.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Everyone.

You'll Need:
• To send out instructions in advance of the training session and follow up on these, if necessary, to ensure the pre-training task is completed.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Polls/Quizzes (not required).
• Breakout Rooms (not required).

Downloads

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Trainer Notes (Word)

Counts as 1 download.

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Selling Change - Introduction

Time:
In total we estimate this exercise will take 30 minutes.

Aims:
• To encourage participants to think about how to get buy-in to change.

About

Time:
The exercise in this module can be completed in about 10 minutes. In total, allowing for discussion, we recommend allowing about 30 minutes for this module.

Aims:
• To encourage participants to think about how to get buy-in to change.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Managers and anyone involved in implementing change.

You'll Need:
• Nothing other than the materials provided.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Breakout Rooms (required).

Downloads

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Trainer Notes (Word)

Counts as 1 download.

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Label

Something in Common (R)

Time:
In total we estimate this exercise will take 30 minutes.

Aims:
• To encourage participants to identify common experiences and shared values.

About

Time:
The exercise in this module can be completed in about 15 minutes. In total, allowing for discussion, we recommend allowing about 30 minutes for this module.

Aims:
• To encourage participants to identify common experiences and shared values.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• Nothing other than the materials provided.

Notes:
This is a great ‘universal’ icebreaker but perhaps particularly relevant as an introduction to training linked to negotiation and sales, influence, equal opportunities and diversity and, perhaps surprisingly, creativity and innovation.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Breakout Rooms (required).

Downloads
Available to Essential
Trainer Notes
Handout
Handout (Word)

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Trainer Notes (Word)

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Special Offers - Attention to Detail

Time:
In total we estimate this exercise will take 30 minutes.

Aims:
• To demonstrate the importance of paying attention to detail.
• To demonstrate the value of summary and clarification.

About

Time:
The exercise in this module can be completed in about 15 minutes. In total, allowing for discussion, we recommend allowing about 30 minutes for this module.

Aims:
• To demonstrate the importance of paying attention to detail.
• To demonstrate the value of summary and clarification.

Group Size:
This module can be used with groups of up to 12 participants. It can also be adapted for 1-1 training.

Useful For:
Staff up to supervisory level.

You'll Need:
• Nothing other than the materials provided.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Polls/Quizzes (required).
• Breakout Rooms (required).

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Sweet Talking - Sales and Influence (R)

Time:
In total we estimate this exercise will take 15 minutes.

Aims:
• To help participants understand the importance of understanding what’s important to their customers when trying to influence them or sell to them.

About

Time:
The exercise in this module can be completed in about 8 minutes. In total, allowing for discussion, we recommend allowing about 15 minutes for this module.

Aims:
• To help participants understand the importance of understanding what’s important to their customers when trying to influence them or sell to them.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• A bag or box of chocolates (or sweets), or some other prize, which you’ll need to send the winner. (Alternatively, you can use the PowerPoint ‘virtual’ prize.)
• A timer or stopwatch.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Polls/Quizzes (not required).
• Breakout Rooms (not required).

Downloads
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Trainer Notes
PowerPoint

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Tell or Sell?

Time:
In total we estimate this exercise will take 30 minutes.

Aims:
• To explore why selling is different to ‘telling’.
• To begin to identify some key skills salespeople need and areas for personal development.

About

Time:
The exercise in this module can be completed in about 15 minutes. In total, allowing for discussion, we recommend allowing about 30 minutes for this module.

Aims:
• To explore why selling is different to ‘telling’.
• To begin to identify some key skills salespeople need and areas for personal development.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Anyone involved in sales, or who soon will be.

You'll Need:
• Nothing other than the materials provided.

Notes:
This icebreaker is a useful introduction to sales skills training and can help identify weaknesses in existing sales teams as well as those new to the role.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Breakout Rooms (required).

Downloads

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Trainer Notes (Word)

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The 30-Second Pitch (R)

Time:
In total we estimate this exercise will take 30 minutes.

Aims:
• To give participants an opportunity to reflect on what they’ve learnt.
• To encourage participants to share the best ideas they are taking from the training they’ve received.

About

Time:
The exercise in this module can be completed in about 15 minutes. In total, allowing for discussion, we recommend allowing about 30 minutes for this module.

Aims:
• To give participants an opportunity to reflect on what they’ve learnt.
• To encourage participants to share the best ideas they are taking from the training they’ve received.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• To create a poll (optional).
• Small prizes to send to the winning participants (optional).

Notes:
This review activity can be used at the end of any training but is particularly well suited to sales and presentation skills training.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Polls/Quizzes (optional).
• Breakout Rooms (required if working in pairs).

Downloads
Available to Essential
Trainer Notes
Handout
Handout (Word)

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True Lies (R)

Time:
In total we estimate this exercise will take 20 minutes.

Aims:
• To introduce participants in a fun way.
• To encourage people to think about how we communicate nonverbally.
• To encourage participants to begin to think about the important role of body language, tone and pitch in communication.

About

Time:
The exercise in this module can be completed in about 15 minutes. In total, allowing for discussion, we recommend allowing about 20 minutes for this module.

Aims:
• To introduce participants in a fun way.
• To encourage people to think about how we communicate nonverbally.
• To encourage participants to begin to think about the important role of body language, tone and pitch in communication.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• To ask participants in advance of the training to share one unusual fact about themselves.

Notes:
Based on the UK gameshow ‘Would I Lie to You?’, this is a fun way to introduce any training, but is particularly appropriate as an introduction around training linked to communication and body language. It can even be used to introduce equality and diversity training as it provides a way to make the point that there is more to people than we see on the surface and for participants to make assumptions about others in the group.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Polls/Quizzes (optional).
• Breakout Rooms (not required).

Downloads
Available to Essential
Trainer Notes

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Trainer Notes (Word)

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True or False? (R)

Time:
In total we estimate this exercise will take 30 minutes.

Aims:
• To introduce participants in a fun way.
• To encourage people to think about how we communicate nonverbally.
• To encourage participants to begin to think about the important role of body language, tone and pitch in communication.

About

Time:
The exercise in this module can be completed in about 15 minutes. In total, allowing for discussion, we recommend allowing about 30 minutes for this module.

Aims:
• To introduce participants in a fun way.
• To encourage people to think about how we communicate nonverbally.
• To encourage participants to begin to think about the important role of body language, tone and pitch in communication.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• To ensure participants have access to plain paper and marker/thick pens.

Notes:
This exercise is ideally suited for use as an icebreaker for team training and teambuilding events. It can also provide an interesting introduction to any session on body language.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Polls/Quizzes (not required).
• Breakout Rooms (not required).

Downloads
Available to Essential
Trainer Notes

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Trainer Notes (Word)

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Unequal Opportunities (R)

Time:
In total we estimate this exercise will take 25 minutes.

Aims:
• Demonstrate how opportunities are not always as equal as they may seem.
• Demonstrate why equal opportunities legislation exists.
• Demonstrate why reasonable adjustments might be required in order to make opportunities more accessible to all.

About

Time:
The exercise in this module can be completed in about 10 minutes. In total, allowing for discussion, we recommend allowing about 25 minutes for this module.

Aims:
• Demonstrate how opportunities are not always as equal as they may seem.
• Demonstrate why equal opportunities legislation exists.
• Demonstrate why reasonable adjustments might be required in order to make opportunities more accessible to all.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Staff and managers at all levels.

You'll Need:
• Nothing other than the materials provided.

Notes:
This activity requires a minimum of 5 participants.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Breakout Rooms (essential).

Downloads
Available to Essential
Trainer Notes

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Trainer Notes (Word)

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Which Shelf Are You On? - Labels and Assumptions (R)

Time:
In total we estimate this exercise will take 30 minutes.

Aims:
• To encourage people to reflect on the assumptions we make and the labels we attach to people.
• To understand that there is more to people than what we see on the surface.

About

Time:
The exercise in this module can be completed in about 15 minutes. In total, allowing for discussion, we recommend allowing about 30 minutes for this module.

Aims:
• To encourage people to reflect on the assumptions we make and the labels we attach to people.
• To understand that there is more to people than what we see on the surface.

Group Size:
This module can be used with groups of up to 12 participants. However, it is not suitable for 1-1 use.

Useful For:
Staff at all levels.

You'll Need:
• Nothing other than the materials provided.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Polls/Quizzes (optional).
• Breakout Rooms (essential).

Downloads
Available to Essential
Trainer Notes
Handout
Handout (Word)

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Trainer Notes (Word)

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Why Feedback Matters (R)

Time:
In total we estimate this exercise will take 25 minutes.

Aims:
• To demonstrate what effective feedback looks like and the impact effective and ineffective feedback can have.

About

Time:
The exercise in this module can be completed in about 10 minutes. In total, allowing for discussion, we recommend allowing about 25 minutes for this module.

Aims:
• To demonstrate what effective feedback looks like and the impact effective and ineffective feedback can have.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Anyone who needs to give or receive feedback.

You'll Need:
• To ensure participants have access to plain paper and coloured pens/pencils. (Alternatively, you might like to send them a selection of Lego, or some modelling clay in advance of the training.)

Notes:
Although we’ve labelled this an icebreaker, we’d recommend only using it at the very beginning of a workshop if your participants already know each other, and both you and they will feel relaxed.

You’ll need a minimum of 3 participants for this activity, and ideally a minimum of 4.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Polls/Quizzes (not required).
• Breakout Rooms (not required).

Downloads
Available to Essential
Trainer Notes

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Trainer Notes (Word)

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Working in Remote Teams (R)

Time:
In total we estimate this exercise will take 30 minutes.

Aims:
• To identify key things required for remote teams to work successfully together.

About

Time:
The exercise in this module can be completed in about 10 minutes. In total, allowing for discussion, we recommend allowing about 30 minutes for this module.

Aims:
• To identify key things required for remote teams to work successfully together.

Group Size:
This module can be used with individuals as well as groups of up to 12 participants.

Useful For:
Those who currently work in Remote Teams. It is also particularly well suited to those that are about to start working remotely. It is best run with complete teams, but you could also run it with those responsible for managing a Remote Team.

Notes:
This is a useful icebreaker/introduction to remote working for those who haven’t worked in remote teams before, or for those who want to strengthen their remote teams.

You might wish to follow this module up with Remote Rules.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Breakout Rooms.

Downloads
Available to Essential
Trainer Notes
Handout
Handout (Word)

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Trainer Notes (Word)

Counts as 1 download.

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