Article Overview:
This article by Nick Heap examines the importance of relationships within the work environment.

Opening Words:
I have been interested in how people build relationships since 1969. I went on a week’s training event where a group of us were encouraged to look at our behaviour as it happened. My most important insight from this experience was that we have the technical resources and material to solve all the problems we have. What is missing is the willingness and the skills to work together. This requires us to listen to each other; indeed, listening is the underlying skill required in all good relationships.

In society we need to build effective relationships for a number of reasons. For instance, the health of people depends on what happens in organisations and what they do.

Useful Reading For:
Everyone.