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Discovery Days

Discovery Days

Our Discovery Days give you a fantastic opportunity to network with other professional trainers, share ideas, develop your own skills and knowledge, and experience some of the newest training materials in Trainers’ Library.

Tickets cost just £125.00 (£95.00 for Trainers' Library members). Includes lunch!

What to Expect:

Our Discovery Days are a friendly, informal gathering where you can:
  • Gain new insights and knowledge.
  • Learn new techniques that will help you when designing or delivering training.
  • Keep up to date with new activities in Trainers’ Library.
  • Brainstorm ideas with other Learning and Development professionals.
  • Share your ideas and help others develop their knowledge and skills.
  • Gain support, feedback and inspiration from other professionals in the Learning and Development industry.
(Our broad customer base includes self-employed trainers, training companies, L&D managers, internal coaches and a whole host of other L&D professionals, giving you an unrivalled opportunity to share and learn from a supportive peer group.)

Next Events:

Date: 24 Jan 2020  
10.00am - 4.00pm etc.venues Bonhill House, London
Sessions:Hosted By:
TBC  info


To follow.

Rod Webb
Mindset, Language and Actions of Service  info

Mindset, Language and Actions of Service

Do you need your people to deliver consistently excellent customer experiences, whether it is in response to a request, question, complaint, criticism, disappointment or compliment?

In this session Ali will introduce you to Mindset, Language & Actions of Service training, which not only offers individuals the opportunity to choose to adopt new mind-set and language skills to enable them to deliver consistently excellent service to customers, colleagues and other stakeholders, it also provides a framework for managers to assess, coach and develop their team to deliver consistently high levels of service.

Ali Bull
Secrets to Make Your Talks Amazing!  info

Secrets to Make Your Talks Amazing!

Why do some speakers have audiences on the edge of their seats, whilst others have people losing the will to live? What makes the difference between a great speaker and a poor one? In this session you'll learn just that from Graham, one of the most popular speakers in the TED library of talks with over 25 million views. He will share tips from his new book; ‘The Speakers Coach: 60 secrets to make your talk, speech or presentation amazing!’ These are proven techniques you can use to engage all your future audiences.

Graham Shaw
Reserve/Book your Place (10 places available)
Date: 17 Jul 2020  
10.00am - 4.00pm Acas East Midlands
Sessions:Hosted By:
TBC  info


To follow.

Rod Webb
Session 2  info

Session 2


Session 3  info

Session 3


Reserve/Book your Place (20 places available)

Customer Reviews:
"I think it was an incredible idea to organise this. I’ve learnt a lot from all the sessions."

"Loved the day! Exercises used are so useful!"

"Great day. Lovely atmosphere and a fabulous networking opportunity."

Would you like to host an Event Session?

Apply here!

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