The e-Learning content listed here is available to use for Pro and Enterprise members only.
They will see a 'Launch' button. Click on this button to view the e-Learning content. Use the 'Copy Link' button to copy the URL to forward to your participants.
Learners explore the challenges faced by managers when they receive feedback about a member of their team.
Provides learners with a simple technique that will enable them to give effective feedback to their team, their peers and even their manager.
Explores what steps managers need to take to tackle an under-performing team member.
Allows learners to honestly assess their own levels of assertiveness and identify the areas for development that would be most beneficial for them to work on.
Introduces learners to Transactional Analysis and how the insight it provides can help them to improve their communication skills.
Provides a structure for presentations that will help learners feel confident, appear credible and achieve positive results.
Introduces learners to The Five Rs, a simple way to handle unexpected questions when participating in meetings, delivering presentations or when speaking to a group.
Learners explore one of the most powerful aids to selling - open questions – and create a useful bank of questions to use back in the workplace.
Provides learners with a simple technique that will enable them to deal constructively with feedback they are given.