| Quote | Author |
| He has a right to criticise, who has a heart to help. | Abraham Lincoln (1809-1865) |
| If the only tool you have is a hammer, every problem looks like a nail. | Abraham Maslow (1908-1970) |
| Insanity is defined as continually doing the same things, but expecting different results. | Albert Einstein (1879 - 1955) |
| The world is not dangerous because of those who do harm, it’s dangerous because of those who watch and do nothing. | Albert Einstein (1879 - 1955) |
| I cannot afford the luxury of a closed mind. | Clara Barton (1821-1912) |
| If you think education is expensive, try ignorance. | Derek Bok |
| You get the best efforts from others, not by lighting a fire beneath them, but by building a fire within. | Dr Bob Nelson |
| If you always do what you’ve always done, you’ll always get what you’ve always got. | Ed Foreman |
| Our patience will achieve more than our force. | Edmund Burke (1729-1797). |
| If a man does his best what else is there? | General George S. Patton (1885-1945) |
| Never tell the people how to do things. Tell them what to do and they will surprise you with their integrity. | General George S. Patton (1885-1945) |
| It is amazing what you can accomplish if you do not care who gets the credit. | Harry S Truman (1884-1972) |
| Those who expect perfection from others, should first have achieved perfection themselves. | Ian Todd (1963 - ) |
| Nothing important comes with instructions. | James Richardson |
| As a leader you must understand the needs in individuals and how they operate, so that you can work with the grain of human nature and not against it. | John Adair |
| In order that people may be happy in their work, these three things are needed: They must be fit for it. They must not do too much of it. And they must have a sense of success in it. | John Ruskin (1819 - 1900) |
| One of the best rules in conversation is, never to say a thing which any of the company can reasonably wish had been left unsaid. | Jonathan Swift (1667-1745) |
| True ignorance is not the absence of knowledge, but the refusal to acquire it. | Karl Popper (1902-1994) |
| The wicked leader is he who the people despise. The good leader is he who the people revere. The great leader is he who the people say, 'We did it ourselves.' | Lao Tzu |
| Minds are like parachutes. They only function when open. | Lord Thomas R Dewar |
| A riot is the language of the unheard. | Martin Luther King JR. |
| We must use time creatively, in the knowledge that the time is always ripe to do right. | Martin Luther King JR. |
| If I cannot do great things, I can do small things in a great way. | Martin Luther King JR. |
| Praise out of season; or tactlessly bestowed; can freeze the heart as much as blame. | Pearl S. Buck (1892-1973) |
| So much of what we call management consists in making it difficult for people to work. | Peter Drucker (1909-2005) |
| Most people, for most of the time, are starved of feedback and are left to operate on the basis of ‘no news is good news’. This is worrying because feedback is an essential ingredient if performance is to be maintained - let alone improved. | Peter Honey |
| People do what they can do, want to do and are allowed to do. | Peter Honey |
| You cannot put the same shoe on every foot. | Publilius Syrus |
| Whether you think others can or that they can't you are usually right. (With apologies to Henry Ford.) | Rod Webb |
| There is no such whetstone to sharpen a good wit and encourage a will to learning, as is praise. | Roger Ascham (1515 - 1568) |
| A leader takes people where they want to go. A great leader takes people where they don’t necessarily want to go but ought to be. | Rosalynn Carter |
| Anger, if not restrained, is frequently more hurtful to us than the injury that provokes it. | Seneca (3BC - 65AD) |
| If a problem has no solution it may not be a problem but a fact – not to be solved, but to be coped with over time. | Shimon Peres (1923-2016) |
| Learning without action is like teaching a child to walk and watching them crawl everywhere. | Steve Rush |
| Unseasonable kindness gets no thanks. | Thomas Fuller (1710-1790) |
| Criticism is the disapproval of people, not for having faults but for having faults different from ours. | Unknown |
| Instead of listening to what is being said to them, many managers are already listening to what they are going to say. | Unknown |
| Good supervision is the art of getting average people to do superior work. | Unknown |
| Learning is not compulsory... neither is survival. | W. Edwards Deming 1900-1993 |
| Our fears are traitors and make us lose the good we oft might win, by fearing to attempt. | William Shakespeare (1564-1616) |
| Listening is the missing half of communication. | William Ury |