Discovery Days, Showcase Workshops and Other Workshops
(Applicable to Everyone)
Your Booking
Places on the events we run are provided on a first come first served basis.
When you make a booking you will be required to register your details, such
details will be held in accordance with our privacy policy at
www.trainerslibrary.com/privacy.aspx
Showcase Workshops
On receipt of your booking request, you will be provisionally allocated a space and joining instructions will be emailed to you.
Once you confirm receipt of these joining instructions, your place on the event will be confirmed and your booking then constitutes a
legally binding contract.
Other Events including Discovery Days and Trainers’ Library® Workshops
On receipt of your booking request, we will email you to confirm your place if you are successful in securing one.
Your booking constitutes a legally binding contract once we have confirmed in writing (usually by email) your place on an event.
Payment
Unless your membership entitles you to a free place, payment for your place must be
received within 30 days of your booking or 24 hours before the start of the event, whichever is sooner.
Cancellations
In the event of you cancelling your place on an event once your confirmation has been received, cancellation fees will apply as follows:
- For cancellations made less than 90 days before the start of the event - 100% of the event fee is payable by you.
- For cancellations received more than 90 days before the start of the event - 25% of the event fee is payable by you or you may swap your place to another event (paying any additional event costs, if applicable).
*Please note that if you book a free place on any event, there will be a cancellation fee of £95.00 in the event of a no show,
or cancellation within one month of the event if we are unable to refill your place. You will be unable to book on any further events until this fee is paid.
Should circumstances lead us to cancel an event, our liability shall be limited to a refund
of any fees paid for that particular event. Glasstap Limited will not be held
liable for any consequential loss.
Member Events
When you make a booking to attend any other event listed on Trainers' Library®, you will book directly with the third-party company providing that
event (the Supplier).
Glasstap® is not the creator, organiser or owner of Member Events we list, and your booking will be subject to and governed by the Supplier's terms.
The Supplier is solely responsible for ensuring that any page displaying an event provided by the Supplier (and the event itself) complies
with all local, state, provincial, national and other laws, rules and regulations, and that the event described is delivered as described
and in a satisfactory and accurate manner.
Content of Trainers' Library® Events
The timetable and agenda for each event are provided as an outline only and we reserve the right to
change event details without notice.
Whilst we have made arrangements for the specified speakers, trainers and/or
facilitators to attend the event, we reserve the right to substitute these if,
due to circumstances beyond our control, listed speakers, trainers and/or
facilitators are unable to attend.
Views expressed by speakers, trainers and/or facilitators are their own. We will
not be held liable for advice given, or views expressed, by any speaker, trainer
and/or facilitator at an event or in any documentation provided to participants.
Photography
Please note that we make take a screenshot during an event, but we will advise you if we are
going to do that so that you can, if you wish, turn off your camera.
If we
include you in a screenshot, you give consent to the image being used on our
website or elsewhere for advertising, marketing, promotional or other commercial
purposes.