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Wellbeing Remote Delivery - Course Modules

There’s little participants can do to prevent stress, but there are many ways it can be managed including identifying signs of distress and understanding how to cope and deal with this in a positive way, building emotional strength and resilience.

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Emotional Intelligence - Self-Awareness (R)

Time:
In total we estimate this exercise will take 70 minutes.

Aims:
• To raise awareness of self-awareness, the first strand of emotional intelligence.

About

Time:
The exercise in this module can be completed in about 40 minutes. In total, allowing for discussion, we recommend allowing about 70 minutes for this module.

Aims:
• To raise awareness of self-awareness, the first strand of emotional intelligence.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• Nothing other than the materials provided.

Notes:
This module looks at intra-personal intelligence - self-awareness - and the ability to notice and regulate or manage our own emotional state or mood.

It is important to have an understanding of emotional intelligence and the effects of discussing it with a group of participants. You will find Mike Bagshaw’s Article in Trainers’ Library useful for this.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Breakout Rooms (required).

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Home Working - The Business Case for Major Change

Time:
In total we estimate this exercise will take 60 minutes.

Aims:
• To identify the financial, environmental and time costs incurred by commuting.
• To identify how home working could benefit employees, employers and society.

About

Time:
The exercise in this module can be completed in about 35 minutes. In total, allowing for discussion, we recommend allowing about 60 minutes for this module.

Aims:
• To identify the financial, environmental and time costs incurred by commuting.
• To identify how home working could benefit employees, employers and society.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Managers and anyone interested in promoting home working as part of a long-term strategy within their organisations.

You'll Need:
• Your participants to bring a sheet of blank A4 paper and some coloured pens/crayons/pencils to the session.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Polls/Quizzes (required).
• Breakout Rooms (required).

Downloads


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Trainer Notes (Word)

Counts as 1 download.

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Keys to Resilience (R)

Time:
In total we estimate this exercise will take 60 minutes.

Aims:
• To identify where resilience comes from and what makes people resilient.
• To understand how and why different people have different levels of resilience.
• To introduce six keys to personal resilience.

About

Time:
The exercise in this module can be completed in about 40 minutes. In total, allowing for discussion, we recommend allowing about 60 minutes for this module.

Aims:
• To identify where resilience comes from and what makes people resilient.
• To understand how and why different people have different levels of resilience.
• To introduce six keys to personal resilience.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Staff and managers at all levels.

You'll Need:
• To provide participants with the blank PowerPoint slides for this activity, either in the session or by email beforehand.

Notes:
This module can be used as a stand-alone module but is also a great way to introduce various topics that you might want to go on to explore in greater detail. It helps participants understand the wide range of factors that can influence an individual’s levels of resilience.

If you are going to move on to look at the six keys to personal resilience in greater detail then you may wish to leave out the final exercise. In this case you should be able to complete the module in 60 minutes.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Breakout Rooms (required).

Downloads


+ more for Pro
Trainer Notes (Word)

Counts as 1 download.

Login or Register to Download.

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Onwards and Upwards - Moving Forward with Resilience

Time:
In total we estimate this exercise will take 90 minutes.

Aims:
• To consider the journey that participants have been on and where they are now.
• To consider where they would like to be.
• To identify the changes participants can make to help them reach that destination resiliently.

About

Time:
The exercise in this module can be completed in about 60 minutes. In total, allowing for discussion, we recommend allowing about 90 minutes for this module.

Aims:
• To consider the journey that participants have been on and where they are now.
• To consider where they would like to be.
• To identify the changes participants can make to help them reach that destination resiliently.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
This module is ideally suited for use in an established team that have been through a transformational change. It is not recommended for use with individuals who have or are going through a personally traumatic experience, where professional counselling, or other external support is likely to be appropriate. Always consider where in the change curve people are and whether they are emotionally ready to reflect on the experience they have been through before using this module. If they are still in the Shock or Anger phases of emotional response, this module is unlikely to be useful. (For more information on this, please refer to Sarah’s Change.)

You'll Need:
• Nothing other than the materials provided.

Notes:
This is an ideal follow on to Keys to Resilience. It was developed in response to the pandemic of 2020 but may be useful in a range of situations where teams are experiencing, or have experienced, transformational change. It challenges the perception of wanting to get back to how things were before and encourages participants to reflect on the whole journey, what they’ve learnt and what they want to take with them on the next leg.

This is a long session, which can be split by a break where indicated.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Breakout Rooms (required).

Downloads


+ more for Pro
Trainer Notes (Word)

Counts as 1 download.

Login or Register to Download.

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Prioritising - Importance and Urgency

Time:
In total we estimate this exercise will take 60 minutes.

Aims:
• To provide an opportunity for participants to practise using the Urgent/Important Matrix.

About

Time:
The exercise in this module can be completed in about 20 minutes. In total, allowing for discussion, we recommend allowing about 60 minutes for this module.

Aims:
• To provide an opportunity for participants to practise using the Urgent/Important Matrix.

Group Size:
This module can be used with groups of up to 12 participants. It’s also suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• The Activity Link in Trainers’ Library.
• Your Activity Link PIN from the My Account section of the member homepage.

Notes:
This module can be adapted for delivery 1:1.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Breakout Rooms (required).

Downloads


+ more for Pro
Trainer Notes (Word)

Counts as 1 download.

Login or Register to Download.

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Remote Team Management - Self Management (R)

Time:
In total we estimate this exercise will take 60 minutes.

Aims:
• To consider the challenges faced by remote workers and the skills needed to self-manage.
• To look at ways in which remote workers can create a separation between work and home life.
• To look at the role team leaders play in supporting home workers, particularly those new to home working.

About

Time:
The exercise in this module can be completed in about 30 minutes. In total, allowing for discussion, we recommend allowing about 60 minutes for this module.

Aims:
• To consider the challenges faced by remote workers and the skills needed to self-manage.
• To look at ways in which remote workers can create a separation between work and home life.
• To look at the role team leaders play in supporting home workers, particularly those new to home working.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
This module is suitable for those who do, or will, manage remote teams and all those who work remotely.

You'll Need:
• Nothing other than the materials provided.

Notes:
The Glasstap team have been working successfully as a remote team from at least 6 different locations, for more than 10 years. Collectively, we have more than 55 years’ experience of remote team working.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Breakout Rooms (required).

Downloads


+ more for Pro
Trainer Notes (Word)

Counts as 1 download.

Login or Register to Download.

Label

Repeatedly Difficult People - And How To Deal With Them

Time:
In total we estimate this exercise will take 45 minutes.

Aims:
• To increase participants awareness of how their response to difficult behaviour might encourage it.
• To identify strategies for managing difficult behaviour that doesn’t reward the behaviour or lead to conflict.

About

Time:
The exercise in this module can be completed in about 25 minutes. In total, allowing for discussion, we recommend allowing about 45 minutes for this module.

Aims:
• To increase participants awareness of how their response to difficult behaviour might encourage it.
• To identify strategies for managing difficult behaviour that doesn’t reward the behaviour or lead to conflict.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• Nothing other than the materials provided.

Notes:
You might like to prepare the ground for this module with Understanding and Managing Emotions.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Polls/Quizzes (not required).
• Breakout Rooms (required).

Downloads


+ more for Pro
Trainer Notes (Word)

Counts as 1 download.

Login or Register to Download.

Label

The Stretch Zone and Resilience (R)

Time:
In total we estimate this exercise will take 40 minutes.

Aims:
• To increase participants awareness of the brain’s flexibility and potential for growth.
• To explore ways in which our Stretch Zone can be expanded, to strengthen our resilience.

About

Time:
The exercise in this module can be completed in about 15 minutes. In total, allowing for discussion, we recommend allowing about 40 minutes for this module.

Aims:
• To increase participants awareness of the brain’s flexibility and potential for growth.
• To explore ways in which our Stretch Zone can be expanded, to strengthen our resilience.

Group Size:
This module can be used with groups of up to 12 participants. It’s also suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• Nothing other than the materials provided.

Notes:
This module can be used as an alternative to The Monster of Anesi, or in conjunction with it. Where the focus of that module is on learning, the focus here is on resilience, though many of the learning points are shared.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Polls/Quizzes (not required).
• Breakout Rooms (not required).

Downloads
Available to Essential
Trainer Notes
Jamboard Handout
PowerPoint


+ more for Pro
Trainer Notes (Word)

Counts as 1 download.

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Understanding and Managing Emotions

Time:
In total we estimate this exercise will take 45 minutes.

Aims:
• To raise participants’ awareness of their emotional reaction to other people’s behaviour.
• To explore strategies for managing our own and other people’s emotional responses.

About

Time:
The exercise in this module can be completed in about 25 minutes. In total, allowing for discussion, we recommend allowing about 45 minutes for this module.

Aims:
• To raise participants’ awareness of their emotional reaction to other people’s behaviour.
• To explore strategies for managing our own and other people’s emotional responses.

Group Size:
This module can be used with groups of up to 12 participants. It’s not suitable for 1-1 training.

Useful For:
Staff at all levels.

You'll Need:
• Nothing other than the materials provided.

Notes:
We recommend using Google’s Jamboard for this session (https://jamboard.google.com/), but you could use an inbuilt Whiteboard if you prefer.

We’ve included a handout that explains how to use Jamboard.

Remote/Virtual Delivery:
Remote Delivery requires a system that as an absolute minimum provides the following functionality:
• Face-to-face discussion.
• Share screen.
• Chat.
• Share files.

In addition, we strongly recommend using a system that provides for:
• Polls/Quizzes (not required).
• Breakout Rooms (required).

Downloads


+ more for Pro
Trainer Notes (Word)

Counts as 1 download.

Login or Register to Download.

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