Managers' Library Home

  Now in:- Skip Navigation LinksTrainers' Library Home » Remote Training » e-Learning » Internal Customer Care

e-Learning Content

Internal Customer Care e-Learning



The e-Learning content listed here is available to use for Pro and Enterprise members only.

They will see a 'Launch' button. Click on this button to view the e-Learning content. Use the 'Copy Link' button to copy the URL to forward to your participants.

Enterprise Members can download the zip file to add each eLearning activity to their own LMS. All of our LMS content is SCORM 1.2 compliant.

Empathy – Understanding Colleagues

Provides tools and techniques that can help learners to develop the skills required to be sensitive to other people’s needs and feelings, and to better understand a colleague’s perspective.

Time Required: 90 minutes.
Available to Pro and Above.
Log In or Register to use.
Reviews
Reviews for
X
A review has not been posted for this e-Learning module. Click on the link to add a review.

Framework for Change

Learners explore what change feels like and identify a framework for encouraging their team to change.

Time Required: 30 minutes.
Available to Pro and Above.
Log In or Register to use.
Reviews
Reviews for
X
A review has not been posted for this e-Learning module. Click on the link to add a review.

The Influence Blossom

Learners are introduced to a framework they can use to identify who to influence at work when seeking to introduce change.

Time Required: 15 minutes.
Available to Pro and Above.
Log In or Register to use.
Reviews
Reviews for
X
A review has not been posted for this e-Learning module. Click on the link to add a review.
Powered by 

Copyright Glasstap® Limited (1999 - 2021)