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Equal Opportunities and Diversity Course Modules

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Participants identify how equality provides the opportunity for every individual to participate and fulfil their potential by eliminating prejudice and discrimination, and diversity recognises and values each persons individuality.

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A Level Playing Field - Diversity Game

Time:
In total we estimate this exercise will take 90 minutes.

Aims:
• To create an understanding of UK workplace Equality Law so that all employees and managers are aware of their responsibilities.

About

Time:
This game will take about 90 minutes to play. In total, allowing for discussion, we recommend allowing 150 minutes to complete the game and ensure that all of the learning points are brought out.

Aims:
• To create an understanding of UK workplace Equality Law so that all employees and managers are aware of their responsibilities.

Group Size:
This module is suitable for use with groups of up to about 24 participants if using the online game board or 12 participants if using the table top version.

Useful For:
Everyone in the workplace – because everyone needs to be clear on what they can and can’t do. This is not a topic bound by status and participants will have the most fun from the game if there is a mix of roles, seniority and experience in each team. The game will be especially useful for managers and team leaders who are usually closest to managing diversity and equality issues and need to be clear on the law.

You'll Need:
• A computer/laptop with internet access. Please note, you will need to be logged in to Trainers' Library to access and use the online game board.
• Questions and Answer Sheet.
• Up to 24 participants (4 teams of 6).

If you don’t have internet access, it is possible to run a Tabletop version of this exercise, in which case you’ll need:
• The Spinner.
• The Tabletop Game Board.
• 4 different coloured counters.
• Questions and answers sheet.
• Up to 12 participants (4 teams of 3).

Notes:
Most questions have multiple choice or yes/no answers. This means that the third team to have a go at a question is pretty much guaranteed to get a correct answer when the question comes round again. This keeps the overall time for the game within reasonable limits and adds to the fun, because of the danger of a team getting the answer wrong and allowing another team to get in with the right answer next time.

The game is very easy to play and we suggest that you have a practice run before you run it the first time to ensure you are clear on how it works.

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Acts of Recognition

Time:
In total we estimate this exercise will take 40 minutes.

Aims:
• To help participants recognise how their behaviour/communication is experienced by others.
• To encourage participants to increase the positive acts of recognition they give to others, and to create a working atmosphere in which people feel accepted and recognised.

About

Time:
The exercise in this module can be completed in about 30 minutes. In total, allowing for discussion, we recommend allowing about 40 minutes for this module.

Aims:
• To help participants recognise how their behaviour/communication is experienced by others.
• To encourage participants to increase the positive acts of recognition they give to others, and to create a working atmosphere in which people feel accepted and recognised.

Group Size:
This module is suitable for use with groups of up to about 20 participants.

Useful For:
Staff at all levels. It can be particularly useful in management training and team building.

You'll Need:
• Post-it notes and flipchart paper.

Notes:
This module can be used alongside Land of the Nutritos in a diversity programme and as part of a programme on giving feedback or team working.

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Are You OK With This? - The Impact of Behaviour on Others

Time:
In total we estimate this exercise will take 40 minutes.

Aims:
• To consider what constitutes unacceptable behaviour in the workplace.
• To encourage participants to think about the impact of their own behaviour on others.

About

Time:
The exercise in this module can be completed within 25 minutes. In total, allowing for discussion, we recommend allowing 40 minutes to complete the module.

Aims:
• To consider what constitutes unacceptable behaviour in the workplace.
• To encourage participants to think about the impact of their own behaviour on others.

Group Size:
This module is suitable for use with groups of up to 25 participants.

Useful For:
Staff at all levels, but especially supervisors and managers.

You'll Need:
Nothing other than the materials provided.

Notes:
This module makes the point that is the impact of behaviour that matters, not the intent. It includes a thought provoking exercise that will promote discussion of the key learning points.

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At a Crossroads - Board Game for New Managers

Time:
In total we estimate this exercise will take 75 minutes.

Aims:
• To explore some of the challenges participants will face as a manager and how to approach them with the right balance of ethics and pragmatism.

About

Time:
The exercise in this module can be completed in about 60 minutes. In total, allowing for discussion, we recommend allowing about 75 minutes for this module.

Aims:
• To explore some of the challenges participants will face as a manager and how to approach them with the right balance of ethics and pragmatism.

Group Size:
This module can be used with groups of between 4 to 18 participants.

Useful For:
Learners who are brand new managers (or very soon will be), particularly if they have been promoted from within the team.

You'll Need:
• Playing pieces, one per team.
• Small prize for the winning team.
• 60 second timer or stopwatch.
• Facilitator Traffic Lights.
• At a Crossroads Conundrum Cards.
• At a Crossroads Diversion Cards (3 per team).
• At a Crossroads Game Board.
• At a Crossroads Suggested Answers (for the facilitator).

New: Complete Game Packs are now available to buy from
Trainers' Market.

Stopwatches can also be purchased from Trainers' Market.

Notes:
This exercise is suitable for use with groups of up to 18 participants. It is run as a competitive game, which is a race to the finish and played in teams of two or three players. We do not recommend having teams with more than three participants.

All the scenarios contained in the cards are based on actual experiences faced by managers in their first year of managing a team. It is a particularly useful exercise for people who have been promoted from within the team to become the manager and who are struggling to adapt to their new role with people who were once their peers.

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At a Crossroads - Performance Management

Time:
In total we estimate this exercise will take 75 minutes.

Aims:
• To explore some of the challenges participants will face whilst managing the performance of individuals in their team.

About

Time:
The exercise in this module can be completed in about 60 minutes. In total, allowing for discussion, we recommend allowing about 75 minutes for this module.

Aims:
• To explore some of the challenges participants will face whilst managing the performance of individuals in their team.

Group Size:
This module can be used with groups of between 4 to 18 participants.

Useful For:
Anyone who is responsible for the performance of others, or who soon will be.

You'll Need:
• Playing pieces, one per team.
• Small prize for the winning team.
• 60 second timer or stopwatch.
• Facilitator Traffic Lights.
• Conundrum Cards.
• Diversion Cards (3 per team).
• Game Board.
• Suggested Answers (for the facilitator).

New: Complete Game Packs are now available to buy from
Trainers' Market.

Stopwatches can also be purchased from Trainers' Market.

Notes:
This exercise is suitable for use with groups of up to 18 participants. It is run as a competitive game; a race to the finish, and played in teams of two or three players. We do not recommend having teams with more than three participants.

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Breaking Out of Our Boxes

Time:
In total we estimate this exercise will take 40 minutes.

Aims:
• To highlight similarities and things that unite a group of people.

About

Time:
The exercise in this module can be completed in about 30 minutes. In total, allowing for discussion, we recommend allowing about 40 minutes for this module.

Aims:
• To highlight similarities and things that unite a group of people.

Group Size:
This module can be used with large groups. Ideally, you'll have enough participants to create at least 3 groups of 6 or more.

Useful For:
Staff at all levels. This activity is designed for very large groups and is particularly well suited to conferences that bring people from different parts of the business together.

You'll Need:
• Nothing other than plenty of space. Ideally, you’ll have enough space to mark out boxes for each group of people to stand in (you’ll need plenty of string to prepare these beforehand) as well as a clear space at the front of the room where participants can congregate.

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Building Determination

Time:
In total we estimate this exercise will take 60 minutes.

Aims:
• To demonstrate the importance of determination in building resilience.
• To identify what determination is and where it comes from.
• To list some of the key factors that help make people more determined.
• To identify ways to become more determined.

About

Time:
The exercise in this module can be completed in about 30 minutes. In total, allowing for discussion, we recommend allowing about 60 minutes for this module.

Aims:
• To demonstrate the importance of determination in building resilience.
• To identify what determination is and where it comes from.
• To list some of the key factors that help make people more determined.
• To identify ways to become more determined.

Group Size:
This module can be used with groups of any size.

Useful For:
Staff and managers at all levels.

You'll Need:
Nothing other than the materials provided.

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Land of the Nutritos - Experiences of Minority Groups

Time:
In total we estimate this exercise will take 50 minutes.

Aims:
• To help participants to consider how it feels to be different from the majority.
• To encourage understanding of the sources of prejudicial feelings and ways of behaving that can make others feel uncomfortable.

About

Time:
The exercise in this module can be completed in about 40 minutes. In total, allowing for discussion, we recommend allowing at least 50 minutes for this module.

Aims:
• To help participants to consider how it feels to be different from the majority.
• To encourage understanding of the sources of prejudicial feelings and ways of behaving that can make others feel uncomfortable.

Group Size:
This module is suitable for use with groups of up to about 15 participants with enough to encourage discussion.

Useful For:
Staff at all levels.

You'll Need:
Nothing other than the materials provided.

Notes:
This exercise uses an imaginative method for raising awareness of prejudice and really gets participants thinking.

It is important to use this activity within a diversity course in which ground rules of showing respect for individual opinions and experiences have been established. The content is potentially sensitive and it is important that the trainer monitors conversations during the group work to pick up on any intrusive questioning of minorities within the group, which could mirror the unhelpful behaviour described in the imaginary scenario.

The module consists of four activities:

Part 1:
1) Reading the scenario.
2) Discussion of the experience of imagining yourself into the scenario.
3) Input on where the attitudes and feelings may come from and the unhelpful behaviours that may follow.

Part 2:
4) Discussion in groups of what the two sets of people in the scenario could do to encourage acceptance and integration.

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Leap of Faith - Beliefs and Behaviours

Time:
In total we estimate this exercise will take 90 minutes.

Aims:
• To explore the way underlying beliefs can drive behaviour.
• To help participants to identify beliefs that they share even where the observable behaviours seem unusual.

About

Time:
The exercises in this module will take about 75 minutes to complete. In total, allowing for discussion, we recommend allowing 90 minutes to complete this module.

Aims:
• To explore the way underlying beliefs can drive behaviour.
• To help participants to identify beliefs that they share even where the observable behaviours seem unusual.

Group Size:
This module is suitable for use with groups of up to 15 participants. The exercises work best with groups of 8 to 15. It can be used with smaller groups, but participants may be more reflective as they will have to explore their own beliefs and assumptions more.

Useful For:
Teams, work groups and/or their leaders who wish to explore cultural differences between nationalities, age groups, or departments and organisations.

You'll Need:
In addition to the Belief Cards and Team Brief, provided, you’ll need:
• A pre-prepared sheet of flipchart paper with a rough diagram of an iceberg.
• Sheets of coloured sticky dots for all participants.
• A small pile of Post-it notes for each participant.
• Five blank flipchart sheets, which should be fixed to the walls at various points around the room.

Notes:
This module can be used as an introduction to diversity training as well as a team-building exercise. The activities explore different behaviours and beliefs without judgement so is ideal for organisations with cross-functional teams or cross-cultural business units.

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Minority Reports - Attitudes, Behaviours and Beliefs

Time:
In total we estimate this exercise will take 50 minutes.

Aims:
• To help participants understand what it feels like to be in a minority.
• To raise awareness of how being in a minority, or majority can affect behaviours.
• To introduce and briefly explain the attitude cycle.

About

Time:
The exercise in this module can be completed within 20 minutes. In total, allowing for discussion, we recommend allowing 50 minutes to complete the module.

Aims:
• To help participants understand what it feels like to be in a minority.
• To raise awareness of how being in a minority, or majority can affect behaviours.
• To introduce and briefly explain the attitude cycle.

Group Size:
This module is suitable for use with groups of up to 25 participants.

Useful For:
Staff at all levels.

You'll Need:
Nothing other than the materials provided.

Notes:
Almost everyone has experienced the feeling of being in a minority or of not quite fitting in at some point in their lives. This module encourages participants to explore those experiences and consider the implications for minority groups.

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Perfect Fit - Preparing a Person Specification

Time:
In total we estimate this exercise will take 90 minutes.

Aims:
• To identify the purpose of the person specification when recruiting and selecting.
• To identify key principles for drawing up legal and effective person specifications.

About

Time:
The exercise in this module can be completed in about 50 minutes. In total, allowing for discussion, we recommend allowing about 90 minutes for this module.

Aims:
• To identify the purpose of the person specification when recruiting and selecting.
• To identify key principles for drawing up legal and effective Person Specifications.

Group Size:
This module is suitable for use with groups of up to 25 participants.

Useful For:
Line managers and other staff involved in the recruitment and selection process.

You'll Need:
Nothing other than the materials provided.

Notes:
There is a suggested person specification that accompanies these notes (Handout 2). You might like to use this at the end of the exercise to provide a comparison for those the group produce.

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Something in Common

Time:
In total we estimate this exercise will take 30 minutes.

Aims:
• To encourage participants to find things they have in common.
• To consider the impact on relationships of finding common ground.

About

Time:
The exercise in this module can be completed in about 15 minutes. In total, allowing for discussion, we recommend allowing about 30 minutes for this module.

Aims:
• To encourage participants to find things they have in common.
• To consider the impact on relationships of finding common ground.

Group Size:
This module can be used with groups of up to 15 participants.

Useful For:
Staff at all levels.

You'll Need:
Nothing other than the materials provided.

Notes:
This exercise can be used as an icebreaker, and can provide a particularly powerful introduction to sales or negotiation skills courses.

It can also be used as an introduction to equal opportunities and diversity programmes, where it can be used to highlight a potential barrier to equal opportunities.

It can even be used to highlight one barrier to creativity and innovation within organisations.

This is a great exercise for building rapport between participants and is particularly useful with a group that do not know each other very well.

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True or False? - Communication Through Body Language

Time:
In total we estimate this exercise will take 40 minutes.

Aims:
• To encourage participants to share information about themselves.
• To discover more about participants and build rapport.
• To consider the extent to which we communicate through body language.

About

Time:
The exercise in this module can be completed in about 30 minutes. In total, allowing for discussion, we recommend allowing about 40 minutes for this module.

Aims:
• To encourage participants to share information about themselves.
• To discover more about participants and build rapport.
• To consider the extent to which we communicate through body language.

Group Size:
This module can be used with groups of up to 25 participants.

Useful For:
Staff at all levels.

You'll Need:
Each participant will need to be provided with two cards. One with a large 'T' or 'True' written on it; the other with an 'F' or 'False' – available to download from Trainers’ Library.

Notes:
This exercise is ideally suited for use as an icebreaker for team training and teambuilding events. It can also provide an interesting introduction to any session on body language. It can even be used effectively to introduce equal opportunities/diversity training sessions.

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Useful Contacts - Equal Opportunities and Diversity

Not a training module, but an additional handout that lists useful contacts, including addresses, websites and telephone numbers.

About

Not a training module, but an additional handout that lists useful contacts, including addresses, websites and telephone numbers.

Please let us know at Trainers' Library if you are aware of any other contacts that could usefully be added to this list.

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