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Presentation Skills Course Modules

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Presentation skills are an everyday requirement and the ability to present information clearly and effectively is key to getting your message across. Participants will discover that delivering an inspirational or captivating presentation requires a lot of planning and preparation.

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A Sign of the Times - Communicating Brand

Time:
In total we estimate this exercise will take 50 minutes.

Aims:
• To encourage participants to think about how and what they communicate to customers, using a slightly unusual perspective.
• To encourage participants to think about the language they use when communicating with customers.
• To show that all communication tells the customer something about the organisation, and that sometimes that’s not the intended message.
• To demonstrate how brand is affected by every piece of communication leaving the organisation.

About

Time:
The exercise in this module will take about 25 minutes to complete (but can be shortened if necessary). In total, allowing for discussion, we recommend allowing 50 minutes to complete this module.

Aims:
• To encourage participants to think about how and what they communicate to customers, using a slightly unusual perspective.
• To encourage participants to think about the language they use when communicating with customers.
• To show that all communication tells the customer something about the organisation, and that sometimes that’s not the intended message.
• To demonstrate how brand is affected by every piece of communication leaving the organisation.

Group Size:
This module is suitable for use with groups of almost any size (working in small teams of ideally fewer than 6 people).

Useful For:
Staff at all levels.

You'll Need:
In addition to the Sign of the Times cards provided, each team will need sheets of flipchart paper, marker pens and blu-tak. (You'll need to be able to fix the sheets to a wall when complete too.)

Notes:
This is a powerful exercise that really gets participants to think about the way organisations communicate. It is a useful addition to any customer service training but it is of particular use with groups that are responsible for brand and the way the organisation portrays itself to the outside world. This could be managers within the marketing department, branch managers, recruitment managers etc.

It is suitable for all types of organisation, including public and charitable bodies.

Please Note:
The Sign of the Times cards are a particularly large file (10mb) and may take a few minutes to download.

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Audience Needs

Time:
In total we estimate this exercise will take 40 minutes.

Aims:
• To build an understanding of the importance of designing a presentation around the audience needs.
• To show participants how to ensure the venue supports the audience needs.

About

Time:
The exercise in this module will take about 15 minutes to complete. In total, allowing for discussion, we recommend allowing 40 minutes to complete this module.

Aims:
• To build an understanding of the importance of designing a presentation around the audience needs.
• To show participants how to ensure the venue supports the audience needs.

Group Size:
This module is suitable for use with groups of up to 25 participants.

Useful For:
Staff at all levels.

You'll Need:
Nothing other than the materials provided.

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Derek's Designs - Effective PowerPoint

Time:
In total we estimate this exercise will take 60 minutes.

Aims:
• To encourage participants to consider how visual aids could be improved.
• To engage participants in developing effective visual aids.
• To identify some key dos and don’ts for visual aids.

About

Time:
The exercise in this module will take about 30 minutes to complete. In total, allowing for discussion, we recommend allowing 60 minutes to complete this module.

Aims:
• To encourage participants to consider how visual aids could be improved.
• To engage participants in developing effective visual aids.
• To identify some key dos and don’ts for visual aids.

Group Size:
This module is suitable for use with groups of up to 15 participants.

Useful For:
Staff with low levels of experience of giving presentations.

You'll Need:
• Participants will be working in teams of 2-3. Each team will need to use a computer, laptop or tablet that has PowerPoint installed.
• Access to the internet would be preferable.
• A prize for the winning team would be a nice touch.

Notes:
Prior to running this module you will need to ensure that you have either pre-loaded the slides the teams will be reviewing onto the machines or have given them a copy that they have themselves downloaded onto their machines.

If your participants won’t have access to PowerPoint for this exercise, it can be adapted so that participants create paper versions of the new slides, although this is less effective.

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Going Dotty - Introducing Kolb’s Learning Cycle

Time:
In total we estimate this exercise will take 30 minutes.

Aims:
• Introduces participants to David Kolb’s Learning Cycle.
• Demonstrates the importance of engaging and involving participants in training.

About

Time:
The exercise in this module can be completed in about 15 minutes. In total, allowing for discussion, we recommend allowing about 30 minutes for this module.

Aims:
• Introduces participants to David Kolb’s Learning Cycle.
• Demonstrates the importance of engaging and involving participants in training.

Group Size:
This module can be used with groups of any size.

Useful For:
Anyone who designs or delivers training, or who soon will.

You'll Need:
• A set of sticky dots (or similar).

Notes:
A great introduction to Kolb and the importance of experiential learning.

For added impact, try running this session either side of a coffee break.

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Hotel Doldrums Part 1 - Where Are We Now?

Time:
In total we estimate this exercise will take 120 minutes.

Aims:
• To build an understanding of the key steps in strategic planning.
• To encourage participants to analyse financial and other data using a SWOT analysis.
• To encourage participants to think about where they are now, before moving on in the next module to consider where they want to be.

About

Time:
The exercise in this module can be completed in about 75 minutes. In total, allowing for discussion, we recommend allowing about 120 minutes for this module if working with 10-12 participants.

It is strongly recommended that, for maximum impact and best overall use of time, this module is run in conjunction with the other modules from the Hotel Doldrums series.

Aims:
• To build an understanding of the key steps in strategic planning.
• To encourage participants to analyse financial and other data using a SWOT analysis.
• To encourage participants to think about where they are now, before moving on in the next module to consider where they want to be.

Group Size:
An ideal group size for this module is 12, with participants working in 3 teams of 4. If you have more than 15 participants in your group, you may want to consider ‘doubling up’ on some of the briefs with more than one team using the same scenario. This doesn’t detract from the learning; in fact it can be interesting to see how different teams approach the same problem and task.

Useful For:
Staff at all levels including individuals, groups and teams that need to use strategic planning and analysis skills in the workplace.

You'll Need:
Each team will need a hotel data pack (provided) and a syndicate room or area.

Notes:
Hotel Doldrums is a series of modules that are designed to be run in sequence.

Together they form a complete 1.5 day workshop, which can be run as a single workshop, or as three independent sessions, each lasting between 2 and 4 hours. We’ve also suggested other modules you could add to the programme, if you have more time available.

Hotel Doldrums can also be run as a teambuilding game, where teams are left to compete with less facilitator involvement during the exercise, but a thorough review at the end. This takes about 3.5 hours to run.

If you prefer to use the teambuilding version of Hotel Doldrums, please download the trainer’s notes from the teambuilding games section of Trainers’ Library.

This series of modules is set in the context of the hotel industry but requires no specialist knowledge of it.

The modules, when used together, also draw out skills relating to business planning, problem solving, influencing, team working and making presentations.

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Hotel Doldrums Part 2 - Where Do We Want to Be?

Time:
In total we estimate this exercise will take 180 minutes.

Aims:
• To give participants the opportunity to identify and explore options and appraise these.
• For participants to create a 3-5 year outline strategic plan based on the fictional case study they’ve been given.

About

This module follows on from Hotel Doldrums, part 1, and is not designed to be used as a stand-alone module.

Time:
The exercise in this module can be completed in about 135 minutes. In total, allowing for discussion, we recommend allowing about 180 minutes for this module if working with 10-12 participants.

Aims:
• To give participants the opportunity to identify and explore options and appraise these.
• For participants to create a 3-5 year outline strategic plan based on the fictional case study they’ve been given.

Group Size:
An ideal group size for this module is 12, with participants working in 3 teams of 4. If you have more than 15 participants in your group, you may want to consider ‘doubling up’ on some of the briefs with more than one team using the same scenario. This doesn’t detract from the learning; in fact it can be interesting to see how different teams approach the same problem and task.

Useful For:
Staff at all levels including individuals, groups and teams that need to use strategic planning and analysis skills in the workplace.

You'll Need:
Each team will a hotel data pack (provided) and a syndicate room or area.

Notes:
Hotel Doldrums is a series of modules that are designed to be run in sequence.

Together they form a complete 1.5 day workshop, which can be run as a single workshop, or as three independent sessions, each lasting between 2 and 4 hours. We’ve also suggested other modules you could add to the programme, if you have more time available.

The modules, when used together, also draw out skills relating to business planning, problem solving, influencing, team working and making presentations.

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Hotel Doldrums Part 3 - How Will We Get There?

Time:
In total we estimate this exercise will take 240 minutes.

Aims:
• To encourage participants to develop a strategy from the options generated in previous sessions.
• To encourage participants to prepare and give a persuasive presentation outlining their strategy and the work they have done.
• To reflect on the learning from the Hotel Doldrums series of modules.

About

This module follows on from Hotel Doldrums, parts 1 and 2, and is not designed to be used as a stand-alone module.

Time:
The exercise in this module can be completed in about 140 minutes. In total, allowing for discussion, we recommend allowing about 240 minutes for this module if working with 10-12 participants.

Aims:
• To encourage participants to develop a strategy from the options generated in previous sessions.
• To encourage participants to prepare and give a persuasive presentation outlining their strategy and the work they have done.
• To reflect on the learning from the Hotel Doldrums series of modules.

Group Size:
An ideal group size for this module is 12, with participants working in 3 teams of 4. If you have more than 15 participants in your group, you may want to consider ‘doubling up’ on some of the briefs with more than one team using the same scenario. This doesn’t detract from the learning; in fact it can be interesting to see how different teams approach the same problem and task.

Useful For:
Staff at all levels including individuals, groups and teams that need to use strategic planning and analysis skills in the workplace.

You'll Need:
Each team will a hotel data pack (provided) and a syndicate room or area.

Notes:
Hotel Doldrums is a series of modules that are designed to be run in sequence.

Together they form a complete 1.5 day workshop, which can be run as a single workshop, or as three independent sessions, each lasting between 2 and 4 hours. We’ve also suggested other modules you could add to the programme, if you have more time available.

The modules, when used together, also draw out skills relating to business planning, problem solving, influencing, team working and making presentations.

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Job Application 3 - Completing a Job Application

Time:
In total we estimate this exercise will take 50 minutes.

Aims:
• To provide good practice advice in completing applications for employment.

About

Time:
The exercise in this module can be completed in about 30 minutes. In total, allowing for discussion, we recommend allowing about 50 minutes for this module.

Aims:
• To provide good practice advice in completing applications for employment.

Group Size:
This module can be used with groups of up to 25 participants.

Useful For:
Staff at all levels especially those returning to work after a career break or job seekers. This module may also be used as a framework for 1:1 coaching sessions.

You'll Need:
Nothing other than the materials provided.

Notes:
This is the third module in the Job Application series of short workshops taking participants through the whole job application process – from selecting the most appropriate jobs to preparing for interview. We recommend at least running the second module of this series (Job Application 2 – Understanding Job Adverts) prior to this one.

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Job Application 4 – The Gentle Art of Writing a CV

Time:
In total we estimate this exercise will take 70 minutes.

Aims:
• To help job applicants write a compelling CV.

About

Time:
The exercise in this module can be completed in about 40 minutes. In total, allowing for discussion, we recommend allowing about 70 minutes for this module.

Aims:
• To help job applicants write a compelling CV.

Group Size:
This module can be used with groups of up to 25 participants

Useful For:
Staff at all levels especially those returning to work after a career break or job seekers. This module may also be used as a framework for 1:1 coaching sessions.

You'll Need:
Nothing other than the materials provided.

Notes:
This is the fourth module in the Job Application series of short workshops taking participants through the whole job application process – from selecting the most appropriate jobs to preparing for interview. It may also be used as a short, stand-alone session.

We’ve provided two alternative briefs for Exercise 1, one for more senior, experienced groups and one for less experienced candidates.

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Managing the Audience

Time:
In total we estimate this exercise will take 40 minutes.

Aims:
• To provide tips and techniques for coping with different and potentially difficult situations during a presentation.

About

Time:
The exercise in this module will take about 15 minutes to complete. In total, allowing for discussion, we recommend allowing 40 minutes to complete this module.

Aims:
• To provide tips and techniques for coping with different and potentially difficult situations during a presentation.

Group Size:
This module is suitable for use with groups of up to 15 participants.

Useful For:
Staff at all levels.

You'll Need:
Nothing other than the materials provided.

Notes:
A simple flipchart based exercise where participants consider a range of audience related problems they might face when presenting, and how to manage them.

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Managing the Venue - Preparing for a Presentation

Time:
In total we estimate this exercise will take 40 minutes.

Aims:
• To explain the importance of making sure the venue for a presentation is prepared.

About

Time:
The exercise in this module will take about 25 minutes to complete. In total, allowing for discussion, we recommend allowing 40 minutes to complete this module.

Aims:
• To explain the importance of making sure the venue for a presentation is prepared.

Group Size:
This module is suitable for use with groups of up to 25 participants.

Useful For:
Staff new to presentations.

You'll Need:
Post-it notes.

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Origami! - Train the Trainer Fundamentals

Time:
In total we estimate this exercise will take 40 minutes.

Aims:
• To encourage participants to think about training methods.
• To help participants understand how adults learn and how to ensure training is learner led.

About

Time:
The exercises in this module will take about 20 minutes to complete. In total, allowing for discussion, we recommend allowing 40 minutes to complete this module.

Aims:
• To encourage participants to think about training methods.
• To help participants understand how adults learn and how to ensure training is learner led.

Group Size:
This module is suitable for use with groups of up to 15 participants.

Useful For:
Staff interested in developing training and coaching skills.

You'll Need:
Plain A4 paper (several sheets for each participant).

Notes:
This fun exercise shows participants the importance of involving the learner in training and illustrates the weakness of 'tell-mode' training.

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Pitfalls and Trampolines - Presentation Skills

Time:
In total we estimate this exercise will take 60 minutes.

Aims:
• To examine common problems/conundrums associated with giving presentations and discuss ways of overcoming these.
• To highlight and share best practices and tips for making presentations successful.

About

Time:
This game can be played in about 30 minutes. In total, allowing for discussion and evaluation, we recommend allowing 60 minutes.

Aims:
• To examine common problems/conundrums associated with giving presentations and discuss ways of overcoming these.
• To highlight and share best practices and tips for making presentations successful.

Skills and Behaviours Tested:
Presentation skills, communication skills, influence and persuasion, planning and preparation, creative thinking and audience engagement.

Group Size:
In this exercise participants can play individually, although we recommend they play in pairs/small teams.

Useful For:
Staff at all levels.

You'll Need:
• A counter for every team.
• Dice.
• A 'Pitfalls and Trampolines' game board and a set of Pitfalls cards and Trampoline cards for each game in play.

Complete Game Packs are now available to buy from
Trainers' Market.

Notes:
Pitfalls and Trampolines is a fun board game. It can be used at any point within a training event, but is perhaps most useful as a tool for reviewing key learning points and for sharing knowledge and ideas.

Some of the cards may not be applicable to your participants so, before starting the exercise, review all of the Pitfalls and Trampolines cards and remove any that aren’t relevant.

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Planning a Presentation

Time:
In total we estimate this exercise will take 60 minutes.

Aims:
• To explain one technique for planning a presentation.
• To provide participants with an opportunity to practise planning what to include in a presentation and how to structure it.

About

Time:
The exercise in this module will take about 35 minutes to complete. In total, allowing for discussion, we recommend allowing 60 minutes to complete this module.

Aims:
• To explain one technique for planning a presentation.
• To provide participants with an opportunity to practise planning what to include in a presentation and how to structure it.

Group Size:
This module is suitable for use with groups of up to 15 participants.

Useful For:
Staff at all levels.

You'll Need:
Supply of mini post-its.

Notes:
This module provides a useful approach for planning presentations that can also be usefully adapted to show participants how to plan a report.

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Powerful Communication - What Listeners Pay Attention To

Time:
In total we estimate this exercise will take 20 minutes.

Aims:
• To help participants understand what listeners actually pay attention to when someone is speaking.
• To provide participants with a self-generated list of the essences of powerful communication.

About

Time:
The exercise in this module can be completed in about 20-30 minutes. In total, allowing for discussion, we recommend allowing about 40-50 minutes for this module.

Aims:
• To help participants understand what listeners actually pay attention to when someone is speaking.
• To provide participants with a self-generated list of the essences of powerful communication.

Group Size:
This module can be used with groups of up to 15 participants.

Useful For:
Staff at all levels.

You'll Need:
• A flipchart and a stopwatch for each trainer.
Stopwatches are available to buy from Trainers' Market.

Notes:
This exercise can be useful in any course on communication skills or presentation skills. It works best at the start of a course as the flipchart that the participants generate can be referred to throughout the rest of the course and added to as other essences of powerful communication appear.

If you have 9-15 participants the exercise works best if you split the group into two teams.

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Preparing for a Presentation

Time:
In total we estimate this exercise will take 40 minutes.

Aims:
• To demonstrate the importance of planning and preparation.
• To explore some of the key questions that presenters need to ask themselves as part of their planning.

About

Time:
The exercise in this module will take about 30 minutes to complete. In total, allowing for discussion, we recommend allowing 40 minutes to complete this module.

Aims:
• To demonstrate the importance of planning and preparation.
• To explore some of the key questions that presenters need to ask themselves as part of their planning.

Group Size:
This module is suitable for use with groups of up to 15 participants.

Useful For:
Staff at all levels.

You'll Need:
Nothing other than the materials provided.

Notes:
A useful addition to any presentation skills training that encourages participants to think about what they need to consider before the event.

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Presentation Skills - Timing!

Time:
In total we estimate this exercise will take 15 minutes.

Aims:
• To illustrate the importance of practice and preparation to ensure effective delivery of a presentation.

About

Time:
The exercise in this module will take about 10 minutes to complete. In total, allowing for discussion, we recommend allowing 15 minutes to complete this module.

Aims:
• To illustrate the importance of practice and preparation to ensure effective delivery of a presentation.

Group Size:
This module is suitable for use with groups of up to 25 participants.

Useful For:
Staff at all levels.

You'll Need:
Nothing other than the materials provided.

Notes:
This is a very short module with a very important point. It's best run either side of a coffee or lunch break.

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Presenter Integrity

Time:
In total we estimate this exercise will take 30 minutes.

Aims:
• To encourage participants to think about the importance of integrity when delivering a presentation.

About

Time:
The exercise in this module will take about 10 minutes to complete. In total, allowing for discussion, we recommend allowing 30 minutes to complete this module.

Aims:
• To encourage participants to think about the importance of integrity when delivering a presentation.

Group Size:
This module is suitable for use with groups of up to 15 participants.

Useful For:
Staff at all levels.

You'll Need:
Nothing other than the materials provided.

Notes:
This module uses characters that overseas customers might not recognise. However, it can easily be adapted by substituting the characters we've used with well-known characters that your audience will be familiar with.

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Project Planning Part 3 – Communication Plan

Time:
In total we estimate this exercise will take 35 minutes.

Aims:
• To consider issues around communicating your project plan effectively and to create a communication plan.

About

Time:
The exercise in this module can be completed in about 35 minutes. In total, allowing for discussion, we recommend allowing about 70 minutes for this module.

Aims:
• To consider issues around communicating your project plan effectively and to create a communication plan.

Group Size:
This module can be used with groups of up to 25 participants.

Useful For:
Anyone who needs to set up and/or commission and/or manage projects.

You'll Need:
Nothing other than the materials provided.

Notes:
This is the third module in the Project Planning series. The first two modules must be run before this one.

If you are running this on a different date from the first two modules it would be sensible to remind participants to bring their completed project plan, risk analysis and contingency planning documents to this session.

As with the previous sessions, you will probably need several copies of the handout per participant so make sure you have enough printed.

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Training Practice

Time:
In total we estimate this exercise will take 140 minutes.

Aims:
• To give participants an opportunity to practice training delivery; including debriefing exercises.
• To explore the importance of using relevant icebreakers and energisers to change energy levels in the training room.

About

Time:
The exercise in this module can be completed in about 115 minutes. In total, allowing for discussion, we recommend allowing about 140 minutes for this module.

Aims:
• To give participants an opportunity to practice training delivery; including debriefing exercises.
• To explore the importance of using relevant icebreakers and energisers to change energy levels in the training room.

Group Size:
This module can be used with groups of up to 20 participants, but a maximum of 10 participants is recommended.

Useful For:
Participants in a Train the Trainer programme.

You'll Need:
• 1 set of the Training Practice Cards.
• 1 A4 envelope for each participant (with their name on it).
• Enough Feedback Sheets for participants to give feedback to each of their fellow participants.
• The equipment required for participants to run the individual icebreakers (see the trainer's notes).

Notes:
Unlike most of our course modules, this one is designed to be run as several ‘mini sessions’ at different points in your training.

The timings in our summary sheet are based on 10 participants, each delivering their session individually. To work out an accurate time for your group:
• Allow 20 minutes to introduce the session and give participants time to prepare.
• Allow 10 minutes for each participant’s practice session.
• Allow 20 minutes at the end for discussion, review of feedback and action planning.

It is preferable for your participants to deliver their sessions solo, but for larger groups, or if time is an issue, you can put them in pairs.

This activity can be used in groups of up to 10 participants or 20 if you are allowing them to co-deliver (not recommended).

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Understanding Credibility

Time:
In total we estimate this exercise will take 40 minutes.

Aims:
• To consider the importance of credibility when seeking to influence others.
• To understand the link between perceived expertise, relationships and credibility.
• To provide an opportunity for participants to consider how much credibility they have with those they are seeking to influence.

About

Time:
The exercises in this module will take about 20 minutes to complete. In total, allowing for discussion, we recommend allowing 40 minutes to complete this module.

Aims:
• To consider the importance of credibility when seeking to influence others.
• To understand the link between perceived expertise, relationships and credibility.
• To provide an opportunity for participants to consider how much credibility they have with those they are seeking to influence.

Group Size:
This module is suitable for use with groups of up to 15 participants.

Useful For:
Staff at all levels.

You'll Need:
Nothing other than the materials provided.

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Visual Aids - For Presentations and Training

Time:
In total we estimate this exercise will take 75 minutes.

Aims:
• To encourage participants to think about different types of visual aids that can be used.
• To identify the pros and cons of using the various types and when they are most effective.

About

Time:
The exercises in this module will take about 50 minutes to complete. In total, allowing for discussion, we recommend allowing 75 minutes to complete this module.

Aims:
• To encourage participants to think about different types of visual aids that can be used.
• To identify the pros and cons of using the various types and when they are most effective.

Group Size:
This module is suitable for use with groups of any size.

Useful For:
Staff at all levels.

You'll Need:
• A sheet of small sticky dots, with at least one dot missing from it.
• Flipchart paper, colourful pens and plenty of post-it notes.
• A piece of string or rope that is approximately 4 metres long.

Notes:
You will need a clear space in which to lay out your ‘Visual Aid Attitudes Spectrum’ and for participants to move along it.

We also recommend laying out fiddle toys for participants to use before they arrive, especially if it is part of Train the Trainer training. You can purchase Fiddle Packs from Trainers’ Market.

It would also be beneficial to have relevant training posters around the room. Full and Pro members will be able to download a selection of posters from Trainers’ Library.

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