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Time:
In total we estimate this exercise will take 60 minutes.
Aims: • To raise participants’ awareness of how their perceptions of situations influence their emotions and behaviour. • To describe the types of unhelpful thinking we can identify in our perceptions. • To provide an opportunity to identify how to change unhelpful thinking in a situation of the participant’s choosing.
About
Time: The exercise in this module can be completed in about 40 minutes. In total, allowing for discussion, we recommend allowing about 60 minutes for this module.
Aims: • To raise participants’ awareness of how their perceptions of situations influence their emotions and behaviour. • To describe the types of unhelpful thinking we can identify in our perceptions. • To provide an opportunity to identify how to change unhelpful thinking in a situation of the participant’s choosing.
Group Size: This module is suitable for use with groups of up to about 20 participants.
Useful For: Staff at all levels.
You'll Need: • Flipchart and at least 4 post-it notes per participant.
Notes: The modules Managing Emotions and Difficult People – And How to Deal with Them are complementary to this module and can be combined with it to make a longer session. This module can be used as part of a course on managing or preventing stress. It can also be useful in courses on communication or negotiation, or presentation skills, where participants’ emotions and perceptions may influence their performance.
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I used this module while delivering a session on dealing with stress to a group of team leaders and deputy team leaders the exercises in this module worked really well on raising their awareness of how their perceptions of situations influence their behaviour and emotions. They found it useful to identify unhelpful thinking and share ideas on how to change it.
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Shirley Palmer
rated this item with 5 stars.
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Very thorough and easy to use activity to help people to change their perceptions and realise how their perceptions can affect their emotions, behaviour and impact their results.
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Anjana Rajani
rated this item with 4 stars.
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I am going to be using this module in a workshop that I'm running in the new year, to make people more effective at challenging and being assertive, when the need arises. The session is good at getting people to look at how their perceptions influence how they behave, and to overcome unhelpful thinking to achieve a more positive outcome. I would highly recommend it.
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Previous Member
rated this item with 4 stars.
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Time:
In total we estimate this exercise will take 60 minutes.
Aims: • To help participants identify simple strategies for coping with stress.
About
Time: The exercise in this module can be completed within 30 minutes. In total, allowing for discussion, we recommend allowing 60 minutes to complete the module.
Aims: • To help participants identify simple strategies for coping with stress.
Group Size: This module is suitable for use with groups of between 8 and 12 participants.
Useful For: Staff at all levels.
You'll Need: • Post-it notes.
Notes: Since this module involves paired conversations, it works best in an environment where you can send people out of the training room to find a comfortable spot where they can talk freely and with a degree of confidentiality. On sunny days, this might be outside; in winter, a reception area or lounge can work very well.
This module is suitable for anyone, but particularly those working in potentially stressful environments who need to identify and use simple coping strategies for stress. We suggest that this works best with a group of 8 -12 people - even numbers are best as this module requires working in pairs, although it will work with trios. This module is best used as part of a complete programme of identifying and managing stress. Work-related stress is now recognised as a serious issue and to comply with the law employers and employees have duties: • Under the Management of Health and Safety at Work Regulations 1999, to assess the risk of stress-related ill health arising from work activities; and • Under the Health and Safety at Work etc. Act 1974, to take measures to control that risk.
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Time:
In total we estimate this exercise will take 60 minutes.
Aims:• To enable participants to increase awareness of their emotional reaction to other people’s behaviour and how to deal with people they find ‘difficult’.
About
Time: The exercise in this module can be completed in about 30 minutes. In total, allowing for discussion, we recommend allowing about 60 minutes for this module.
Aims:• To enable participants to increase awareness of their emotional reaction to other people’s behaviour and how to deal with people they find ‘difficult’.
Group Size: This module is suitable for use with groups of up to about 25 participants.
Useful For: Staff at all levels.
You'll Need: Nothing other than the materials provided.
Notes: The modules Managing Emotions and Changing Perceptions and Emotions are complementary to this module and can be combined with it to make a longer session.
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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This is a great activity to use for managing difficult people - it really helps managers realise that their behaviour can also be in question - and can turn difficult when dealing with difficult people, brings humour with self realisation and insight - fab simple activity that bings great discussion.
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Anjana Rajani
rated this item with 5 stars.
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I used this module with a group of team leaders on a workshop on dealing with conflict. The delegates enjoyed and benefited from discussing and sharing ideas on how to deal with difficult people. I would recommend this module to anyone running a workshop on managing conflict along side the anatomy of conflict and fight, flight or friendship.
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Shirley Palmer
rated this item with 5 stars.
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I recently used this exercise / module in a Conflict Resolution seminar for social care workers. The exercise was really well received and was great for helping delegates to explore not only what sort of behaviours constitute 'difficult', but also to think 'outside the box' about strategies for dealing with such behaviours.
Robert Corteen
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Robert Corteen
rated this item with 5 stars.
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Time:
In total we estimate this exercise will take 60 minutes.
Aims: • To raise awareness of self-awareness, the first strand of emotional intelligence.
About
Time: The exercises in this module can be completed in about 40 minutes. In total, allowing for discussion, we recommend allowing about 60 minutes for this module.
Aims: • To raise awareness of self-awareness, the first strand of emotional intelligence.
Group Size: This module is suitable for use with groups of up to about 25 participants.
Useful For: Staff at all levels.
You'll Need: • A flipchart, pens and the handouts provided.
Notes: This module forms part one of a two-part introduction to emotional intelligence. (Part 2 can also be used alone to explore awareness of others and empathy as a skill.) This module (Part 1) looks at intra-personal intelligence - self-awareness - and the ability to notice and regulate or manage our own emotional state or mood. Part 2 examines interpersonal intelligence – being able to distinguish other people’s emotions, moods and temperaments. It is important to have an understanding of emotional intelligence and the effects of discussing it with a group of participants. You will find Mike Bagshaw’s Article in Trainers’ Library useful for this.
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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Brilliant, easy to understand, and worthwhile activity to use with any level of employees. Taking the time to become self aware is the first step to becoming more emotionally intelligent, and this exercise really breaks that down.
Excellent!
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Tracy Windross
rated this item with 5 stars.
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I used this module alongside part 2 with a group of staff who became more expressive with their emotions (at detriment to each other) following a period of change. It was a really useful, non-threatening introduction to self awareness before moving on to part 2.
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Roxanne Moran
rated this item with 5 stars.
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I recently used this module for team leaders and deputy team leaders when delivering a session on Emotional Intelligence. The grades of emotions exercise worked very well. It was good to share how aware the delegates were of others emotions and how their own behaviour can influence others. I received a lot of positive feedback following the session.
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Shirley Palmer
rated this item with 5 stars.
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Time:
In total we estimate this exercise will take 40 minutes.
Aims: • To help participants understand the impact of their behaviours on others and the part they can play in developing and improving difficult relationships at work.
About
Time: The exercise in this module can be completed in about 30 minutes. In total, allowing for discussion, we recommend allowing about 40 minutes for this module.
Aims: • To help participants understand the impact of their behaviours on others and the part they can play in developing and improving difficult relationships at work.
Group Size: This module can be used with groups of up to 25 participants.
Useful For: Everyone who interacts with others at work.
You'll Need: • 2 different colour pens for each participant (to complete the handout).
Notes: A great exercise to demonstrate our role in conflict with others. It’s designed to help anyone reflect on how to improve their workplace relationships, not just those who are in conflict. It is also a useful addition to Emotional Intelligence training. We do recommend that you practice reading Flenda’s Tale aloud a couple of times before using this exercise.
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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I used this activity to start to bring together key learnings, it was a follow on from Transactional Analysis, it was a really nice link in terms of the 'How i interact' to the 'Impact I have' with our behaviors being the focus. It linked well as the course was for a Sales audience who rely on relationships but often forgot internal relationships as they are client facing. The positioning at the start set this up nicely and I labored a little more on the fact it doesn't need to be a broken relationships, all relationships can be improved which set a different tone for some, a really nice view which went down well. Some great conversations came from it which we explored in the debrief.
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Kirsty Marshall
rated this item with 5 stars.
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Great example of how changing your own behaviour can impact the behaviours of others. Very impactful exercise.
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Michelle Maidens
rated this item with 5 stars.
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Time:
In total we estimate this exercise will take 30 minutes.
Aims: • To encourage participants to consider their attitude. • To encourage discussion around optimistic versus pessimistic outlooks. • To recognise the impact that attitude has on performance. • To enable participants to identify personal traits that might be holding them back. • To encourage leaders to consider how they might deal with negative attitudes in their team.
About
Time: The exercise in this module will take about 20 minutes to complete. In total, allowing for discussion, we recommend allowing 30 minutes to complete this module.
Aims: • To encourage participants to consider their attitude. • To encourage discussion around optimistic versus pessimistic outlooks. • To recognise the impact that attitude has on performance. • To enable participants to identify personal traits that might be holding them back. • To encourage leaders to consider how they might deal with negative attitudes in their team.
Group Size: This module is suitable for use with groups of up to 25 participants.
Useful For: Staff at all levels.
You'll Need: Nothing other than the materials provided.
Notes: This module provides an excellent opportunity, when working with a wide range of participants, to consider how attitude can impact on performance. Topics where the inclusion of a module looking at optimism/pessimism might be beneficial include: • Managing change. • Problem solving and decision making. • Customer service. • Selling skills. • Leading a team. • Strategic leadership. • Communication skills. • Planning and scheduling.
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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This is a very powerful activity the first part allows for self reflection on what the individuals preference tends to be - am I more half empty or half full? There are then a series of questions that give the group great discussion opportunities I have used this activity as part of managing change workshop and fits in really nicely in terms of what the individual can do to help themselves and how powerful their own attitude can be and how this might impact others and themselves.
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Anjana Rajani
rated this item with 5 stars.
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I ran 'Half Full' as a stand-alone module to encourage people to think about the relative draw-backs and benefits of different perspectives on the world. As directed, the delegates completed the questionnaire on their own and then read the handout. They then started to answer the questions on their own too. One delegate found this very difficult so we stopped writing and opened the whole thing up as a discussion. Very quickly all delegates were involved in talking through the merits of pessimism and optimism. We identified some key learning points - not to bring up barriers when others don't act as you'd want, that optimists should think about analysing risk and pessimists can look to improve their outlook. We also had a very intense and productive debate about the value of constructive feedback and how one goes about it. All in all, the exercise 'did what it said on the can' and I've been delighted with it.
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Tracy Croft
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Time:
In total we estimate this exercise will take 75 minutes.
Aims: • To identify where resilience comes from and what makes people resilient. • To understand how and why different people have different levels of resilience. • To introduce six keys to personal resilience.
About
Time: The exercise in this module can be completed in about 50 minutes. In total, allowing for discussion, we recommend allowing about 75 minutes for this module.
Aims: • To identify where resilience comes from and what makes people resilient. • To understand how and why different people have different levels of resilience. • To introduce six keys to personal resilience.
Group Size: This module can be used with groups of up to 25 participants.
Useful For: Staff and managers at all levels.
You'll Need: • Coloured post-it notes. • A set of six cut-keys and labels (from the template provided) for each team. • String and blu-tack. • Enough clear wall space for each team within the group to be able to put up, and move around, lots of post-it notes.
Notes: This module can be used as a stand-alone module but is also a great way to introduce various topics that you might want to go on to explore in greater detail. It helps participants understand the wide range of factors that can influence an individual’s levels of resilience. If you are going to move on to look at the six keys to personal resilience in greater detail then you may wish to leave out the final exercise. In this case you should be able to complete the module in 60 minutes.
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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This is a powerful activity and worth the time it takes. Make sure you have it really clear in your mind how it works, creates a lot of discussion and sharing.
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Clare Bell
rated this item with 5 stars.
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Time:
In total we estimate this exercise will take 75 minutes.
Aims:• To identify the management of emotions as a skill of emotional intelligence. • To increase participants awareness of how emotions affect behaviour. • To enable participants to describe strategies for taking control of emotion in themselves and others.
About
Time: The exercise in this module can be completed in about 60 minutes. In total, allowing for discussion, we recommend allowing about 75 minutes for this module. Aims:• To identify the management of emotions as a skill of emotional intelligence. • To increase participants awareness of how emotions affect behaviour. • To enable participants to describe strategies for taking control of emotion in themselves and others. Group Size: This module is suitable for use with groups of almost any size. Useful For: Staff at all levels. You'll Need: Nothing other than the materials provided. Notes: The modules Difficult People and Changing Perceptions and Emotions are complementary to this module and can be combined with it to make a longer session.
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This module was really useful on a session I ran with team leaders on dealing with stress.They found it beneficial to share ideas on how they each controlled unhelpful emotions. The delegates will find what they learned from this session useful when they attend an emotional intelligence session in the near future.
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Shirley Palmer
rated this item with 5 stars.
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Our business managers work in some at times stressful environments. Running this session was helpful to many.
Everyone had good examples of when they have let their emotions get the better of them in a work situation, and this part of the session provided fun, lots of agreement and uncovered plenty of shared experiences.
Moving into the section on dealing with emotions, we found that although many seem like common sense, we dont often delpoy them.
After this session, our participants felt like they had a wider range of mechanisms to deal with stressful/emotional situations and were ready to use these when situations arise
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Previous Member
rated this item with 4 stars.
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Time:
In total we estimate this exercise will take 45 minutes.
Aims: • To reflect on what mental ill health looks like. • To highlight why stereotypes might not help us identify people with a mental illness. • To explore what someone suffering with mental ill health might experience. • To discuss why people might hide depression, or any other mental illness.
About
Time: The exercise in this module can be completed in about 15 minutes. In total, allowing for discussion, we recommend allowing about 45 minutes for this module.
Aims: • To reflect on what mental ill health looks like. • To highlight why stereotypes might not help us identify people with a mental illness. • To explore what someone suffering with mental ill health might experience. • To discuss why people might hide depression, or any other mental illness.
Group Size: This module can be used with groups of up to 15 participants.
Useful For: Staff at all levels. However, please ensure participants are aware of the topic to be discussed and are happy to participate.
You'll Need: • Two flipcharts and a range of flipchart pens and other design materials. (You could, for example, give participants access to old magazines etc. from which they can cut images for inclusion in their posters.)
Notes: You will need to ensure this session takes place in a space participants consider safe. We recommend ensuring participants have access to our list of helpful resources (or an equivalent for your region if you are located outside the UK.)Before running this module, facilitators should have an understanding of mental health and have completed training around this topic.
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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Time:
In total we estimate this exercise will take 60 minutes.
Aims: • To help participants recognise signs which may indicate that someone is suffering from stress.
About
Time: The exercise in this module can be completed within 30 minutes. In total, allowing for discussion, we recommend allowing 60 minutes to complete the module.
Aims: • To help participants recognise signs that may indicate that someone is suffering from stress.
Group Size: This module is suitable for use with groups of up to 15 participants. We suggest groups of 12-14 and certainly no fewer than 8.
Useful For: Staff at all levels.
You'll Need: You can be as creative as you like with this exercise. As a minimum, give participants access to blutak, marker pens, crayons and plenty of flipchart paper. You might also supply glue, glitter, different colour papers, musical instruments – anything that you think the teams could use to carry out the exercise.
Notes: This module is suitable for anyone, but particularly those working in potentially stressful environments who need to be able to identify signs in themselves and in others which may indicate that they are experiencing stress. We suggest that this works best with a group of 12 -14 people – certainly, no fewer than 8. This module is best used as part of a complete programme of identifying and managing stress. Work-related stress is now recognised as a serious issue and to comply with the law employers and employees have duties: • Under the Management of Health and Safety at Work Regulations 1999, to assess the risk of stress-related ill health arising from work activities; and • Under the Health and Safety at Work etc Act 1974, to take measures to control that risk.
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Time:
In total we estimate this exercise will take 150 minutes.
Aims: • To help participants, especially managers, recognise likely causes of workplace stress and take steps to deal with these.
About
Time: The exercise in this module can be completed within 100 minutes. In total, allowing for discussion, we recommend allowing 150 minutes to complete the module.
Aims: • To help participants, especially managers, recognise likely causes of workplace stress and take steps to deal with these.
Group Size: This module is suitable for use with groups of up to 15 participants.
Useful For: Staff at all levels.
You'll Need: • Post-it® notes and blu-tak.
Notes: This module is best used as part of a complete programme of identifying and managing stress. Work-related stress is now recognised as a serious issue and to comply with the law employers and employees have duties: • Under the Management of Health and Safety at Work Regulations 1999, to asses the risk of stress-related ill health arising from work activities; and • Under the Health and Safety at Work etc. Act 1974, to take measures to control that risk.
For this session you will need to download the Management Standards and be familiar with the definitions for each of the six factors identified.
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Simple, straight forward and allowed people to express their
own personal stress factors.
I adapted it slightly – we put all the ideas on one chart at
the front and discussed duplications/differences. I then got the group to rank the stressors for their organisation
in terms of which were the greatest – this worked really well as there were
clear leaders. Once we had a top
3, I gave each group one and allowed them to discuss ways of managing, limiting
and removing.
After feedback, we looked at the remaining topics as a group
and we found many of the solutions they’d come up within groups were
transferable.
Personally, I found giving groups one topic to focus on lead them to
think about it in more detail and come up with more options, and more thought
out strategies.
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Nicky McCrudden
rated this item with 4 stars.
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Time:
In total we estimate this exercise will take 40 minutes.
Aims: • To increase participants awareness of the brain’s flexibility and potential for growth. • To explore ways in which our Stretch Zone can be expanded, to strengthen our resilience.
About
Time: The exercise in this module can be completed in about 15 minutes. In total, allowing for discussion, we recommend allowing about 40 minutes for this module.
Aims: • To increase participants awareness of the brain’s flexibility and potential for growth. • To explore ways in which our Stretch Zone can be expanded, to strengthen our resilience.
Group Size: This module can be used with groups of up to 25 participants.
Useful For: Staff at all levels.
You'll Need: • Nothing other than the materials provided.
Notes: This module can be used as an alternative to The Monster of Anesi , or in conjunction with it. Where the focus of that module is on learning, the focus here is on resilience, though many of the learning points are shared.
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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Time:
In total we estimate this exercise will take 45 minutes.
Aims: • To help participants understand what depression is. • To highlight why stereotypes might not help us identify depression. • To explore what someone suffering with depression might experience. • To discuss why people might hide depression, or any other mental illness.
About
Time: The exercise in this module can be completed in about 15 minutes. In total, allowing for discussion, we recommend allowing about 45 minutes for this module.
Aims: • To help participants understand what depression is. • To highlight why stereotypes might not help us identify depression. • To explore what someone suffering with depression might experience. • To discuss why people might hide depression, or any other mental illness.
Group Size: This module can be used with groups of up to 15 participants.
Useful For: Staff at all levels. However, please ensure participants are aware of the topic to be discussed and are happy to participate.
You'll Need: • Magazines and newspapers etc., sticky tape or glue, flipchart paper and pens.
Notes: You will need to ensure this session takes place in a space participants consider safe. We recommend ensuring participants have access to our list of helpful resources (or an equivalent for your region if you are located outside the UK.)Before running this module, facilitators should have an understanding of mental health and have completed training around this topic.
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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