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Time:
In total we estimate this exercise will take 20 minutes.
Aims: • To help participants learn something about their fellow participants, including something about what is important to them.
About
Time: This exercise will take about 15 minutes to run. In total, allowing for discussion, we recommend allowing 20 minutes for completion.
Aims: • To help participants learn something about their fellow participants, including something about what is important to them.
Group Size: This module can be used with groups of any size. Larger groups will mean longer running times.
You'll Need: Nothing.
Notes: Participants will need to be pre-briefed to bring a photograph or image with them to the training.
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Time:
In total we estimate this exercise will take 25 minutes.
Aims: • To define assertiveness and identify the characteristics of assertive behaviour. • To identify situations where participants find it difficult to be assertive.
About
Time: This exercise will take about 15 minutes to complete. In total, allowing for discussion, we recommend allowing 25 minutes for completion.
Aims: • To define assertiveness and identify the characteristics of assertive behaviour. • To identify situations where participants find it difficult to be assertive.
Group Size: Suitable for use with groups of almost any size.
You'll Need: • A piece of string/rope that is approximately 4 metres long.
Notes: You will need a clear space for your participants to move along the ‘Assertiveness Spectrum’.
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Time:
In total we estimate this exercise will take 25 minutes.
Aims: • To understand the importance of listening skills. • To illustrate the dangers of making assumptions. • To provoke discussion about prejudices and stereotypes.
About
Time: This exercise will take about 15 minutes to complete. In total, allowing for discussion, we recommend allowing 25 minutes for completion.
Aims: • To understand the importance of listening skills. • To illustrate the dangers of making assumptions. • To provoke discussion about prejudices and stereotypes.
Group Size: Suitable for use with groups of almost any size. This module is also suitable for remote/virtual delivery – see separate note.
You'll Need: • Pens and paper for every participant. • The audio recording of the story, which can be streamed from Trainers’ Library if you prefer not to read it aloud yourself.
Notes: If reading the story to participants, we suggest that you rehearse reading the story aloud a few times prior to delivery. This module has been endorsed by Show Racism the Red Card. For more information about the great work this charity is doing to educate against racism, visit www.theredcard.org .
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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One of my favourite sessions to run, it really is very effective as helping delegates consider how their thinking might impact their decisions and to consider any in-built prejudices they might along with helping them re-think their behaviours and approaches. It's simple to deliver and the delegates remember it.
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Yvonne Thompson
rated this item with 5 stars.
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A simple exercise to run with minimal equipment. I ran this with a team experienced in acknowledging and working with differences. However, they were surprised at how easily they still made assumptions and used past experiences, which impacted their ability to decide on the facts. Ideal activity to ad to and ED&I session a the beginning.
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Zoe Horwood
rated this item with 5 stars.
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I have used this resource a number of times over the years. It was particularly well received when delivered to a group of our lawyers and decision makers. Demonstrating the importance of listening and not making assumptions to improve decision making.
It's one of my favourite exercises to deliver!
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Marie Mostaeddi
rated this item with 5 stars.
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I love this exercise and have used it a lot over the years working with all levels in a wide variety of organisations. It's amazing to see how quickly people go to the assumption stage and the discussions are so powerful in highlighting what we need to focus on in our every day - at work AND at home!
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Lottie Skuthe-Cook
rated this item with 5 stars.
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Witches of Glum is one of my most used resources across the whole of Trainers' Library. I use this in many different situations. Listening skills is always good to use this and get everyone up on their feet in a training session and moving about the room as they decide the answers.
It is great for challenging assumptions that people make and works well when using in Equality and Diversity workshops to really get into challenging assumptions in a non confrontational way.
An excellent exercise that is well written and works in many different situations.
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Ric Hayden
rated this item with 5 stars.
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A really versatile exercise that is quick, easy and fun. I have used it in communication courses, management programmes and Diversity sessions. It is a good alternative to the Goldilocks exercise. Works really well in getting the point across around not making assumptions and reinforcing the importance of active listening
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Mike Taylor
rated this item with 5 stars.
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One of my favourite Trainers' Library exercises that never fails to get people thinking, usually in Diversity training. The powerful exercise brings to life how easy it is to make stereotypes and then generates powerful discussion around how this happens in the workplace and the impact it has.
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Emma Wynne
rated this item with 5 stars.
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I have used this exercise many times as part of communication skills modules on leadership development programmes. Although the exercise illustrates the separate topics of the importance of not making assumptions and of active listening, delegates quickly see the link between these and that we all do the aural equivalent of "scan reading" and miss details because we assume.
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Paula Cook
rated this item with 5 stars.
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As well as using this exercise to illustrate assumptions and stereotypes, I use it in my 'Minute Taking with Confidence' course. I read the story and encourage delegates to take notes (perhaps after a session on speed writing). I then quiz them - and many STILL make assumptions even though they've taken notes (eg the King is old). I then get them to analyse what should be included in the Minutes using ABCD eg what's vitally important (the Absolutes), what are the Basics or the Background to the story, what adds Colour to your minutes to bring the story to life - and what can be left out (the Dumps - eg Christina, the wheelchair etc)
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Sally Jones
rated this item with 5 stars.
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What I particularly like about this exercise is that it can be adapted to use in a variety of different sessions. I have already used it as an exercise on assumptions in a module on equality and diversity and I will also be using it in my helpline skills training on effective listening.
The exercise is a fun way to get across an important message, and the recording that is included with the downloads allows the trainer to rest their voice for a short time, which is a bonus for both trainer and trainees in most cases!
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Previous Member
rated this item with 4 stars.
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I love this activity it really increases delegates self-awareness on their listening skills and how easily they can make assumptions.
Before I run this activity I get the delegates to score their current listening skills out of 10, and then once they complete the activity then re look at their score to check this is a fair assessment.
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Jennifer Stevens
rated this item with 4 stars.
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I was planning some team-building activities to incorporate into our Business Skills series. I’ve since trialled your Witches of Glum on a group of B1-C1 level participants (Italian professionals, from the same company). The response was great, stimulated lots of discussion about stereotyping and gave way for a fantastic reflection session. All in English - as our business English courses and workshops always are.
One of the interesting 'take-aways' was that the fear of not understanding every word (the B1s) was greatly reduced as they were told they were going to hear a story. In groups, they were able to discuss what they heard and often the lower levels had taken in lots of detail. The problem with stereotyping also arose - which led into discussion about issues with stereo-typing internal and external clients.
As a trainer, I really enjoyed behind able to pick something up and run with it. It was a great time-saver. I could also work on what the activity could offer much more.
I would probably give the activity a 4.5. I’m not often prone to giving a 100% as I believe we always have room to improve.
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Previous Member
rated this item with 4 stars.
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We tend to train somewhat cynical engineers who really take a lot of engaging in order to deliver any Soft Skills. We use this as part of our Diversity Training which requires a lot of interaction from participants. This activity is great to disarm all participates from a “we know it already” stance to actually join in and actively participating. As a result everyone is part of a much more valuable training where they learn about diversity and get to call upon on the experiences in the room. A great start to a session! Thanks.
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Previous Member
rated this item with 5 stars.
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I use this a lot and it is easy to adapt to sessions on appraisals, feedback, objectivity, diversity and especially good where staff/managers are expected to record summary notes from conversations with customers/staff
One option is to get people to do it in pairs as thing brings in the likelihood that one of the pair had the right answer but was talked out of it despite having 'evidence' written down. (influencing)
It is also quite useful, once they have heard the story, to read all 15 statements as a summary and to ask if it sounds like a fair reflection of the story - most agree it is - then by reviewing each statement, participants see that all but two sentences were accurate.
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Previous Member
rated this item with 5 stars.
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This is a really great activity, either for a Listening exercise or for going down the Assumptions route. Use it for both Health and Safety training and also on the PTLLS course I run. Excellent!!!
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Previous Member
rated this item with 5 stars.
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Terrific. Can be shortened or lengthened as you need. I’ve used it as recommended to explore assumptions in equality settings, but also really well as an icebreaker for an interview skills workshop. Once I’d revealed how badly people listened, we went on to discuss the way some people assume they know what the question is about and don’t listen carefully enough to understand what the interviewer wants. I really liked the audio file, the story was familiar but different enough to be interesting and it made a change than listening to the trainers voice.
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Nicky McCrudden
rated this item with 5 stars.
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Both these modules (Assumptions – The Witches of Glum and Goldilocks – a Listening Exercise) are excellent for demonstrating the need for ‘active’ listening skills and how easy it is to make assumptions and ‘hear’ what you think was said. These modules worked extremely well and prompted lots of interest from the participants and also some key learning points were easily identified. It then required some simple facilitation skills to identify ways to become better listeners and again to highlight some easy steps that everyone could take to improve their skills.
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Previous Member
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We use the witches of glum as a useful exercise in the induction programme. As our company is a financial retail business we deal with all types customers from all walks of life. We teach new starters that they should not make assumptions on a customer’s appearance. Just because they look scruffy doesn’t mean that they may be poor. By reading out the story it is clear that people make assumptions to what the answers should be rather than actually listening to the facts. I then have a discussion with the group asking them why they made the assumptions and it really makes them think about it.
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Previous Member
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Successful eyeopener about the danger of making assumptions. One participant remarked afterwards: "I have just realised what a dreadful listener I am", which was a great learning point for all. However, some of the statements are ambiguous and biased towards eliciting an incorrect "true" answer. For example: "The king was an old man who could no longer walk." Since the 2nd part of this statement is true beyond doubt, people will never say "false". I solved this by reducing the statements to only one fact. Some examples: "The king could no longer walk".
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Previous Member
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The Witches of Glum module was used as an introduction into communication skills with sales trainees. The delegates appreciated the story and questions and quickly learnt through the course about the assumptions they had made and as a result, were easily able to relate this to how they communicate with customers and colleagues. This was an effective module near the beginning of the course; the delegates had an increased awareness of natural assumptions and listening skills which effectively introduced further modules within the course.
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Previous Member
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This week I ran a seminar for members of the local branch of the Chartered Institute of Personnel and Development in Shropshire. The topic for the presentation was “Diversity for Dummies”. This was my first venture into this type of presentation of this topic as I have only recently begun to train in the topic with the Ford Motor Company. As an alternative to risking ‘Death by Powerpoint’ I decided to use “The witches of Glum” as a medium for getting across how easily we drop into making assumptions and the potential impact making those assumptions. I used the exercise exactly as provided and was delighted with the way that those present took to it and enjoyed the different way of making a valuable learning lesson. Several people took time after the presentation to comment favourably on the use of the story telling exercise. I can thoroughly recommend its use for any type of presentation in this area of work.
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Paul Brennan
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The Witches of Glum exercise has been used within our customer service course. It has allowed us to use a fun exercise to identify the pitfalls of assumptions and stereotypical situations. The delegates have found this to be amusing as it is a clear break away from the business theme of other exercises. The trainers notes are very well laid out and it is what all exercises should be, simple and yet effective.
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Previous Member
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I have recently used this exercise to introduce a session on cultural differences as the organisation was transferring its HR shared service to another country. The training itself was quite challenging as it was perceived to be a big change to how our managers currently operate however, I used the exercise to introduce the final part of the day. This made a considerable difference to the atmosphere and energy levels within the group. They began to understand the assumptions we make about other cultures and they became receptive to altering their communication style to ensure their interaction was effective.
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Clare Wilkes
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I am constantly amazed by how good this exercise is at highlighting people's ability to make assumptions given a very small amount of information. I've used this in a number of different sessions where it was important to highlight the amazing ability people have to fill in the gaps of the story with their ideas and remembered bits of old fairy tales. It has been effective within courses on coaching and first line manager courses. I have read the questions out from the materials and this worked just as well as writing them all out on the flip chart. This activity is so popular that staff often ask to do it again at other events.
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Helen Walker
rated this item with 5 stars.
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We are running a series of sessions on HR Skills for Managers , the first of which deals with Managing Diversity Are You a Fair Manager? Having identified what diversity is the trainer asks the delegates to sit back, listen to a story and expect to answer some questions about the subject afterwards. The story is, of course, Assumptions The Witches of Glum. This is a great little exercise that really demonstrates to the delegates how readily assumptions are made and how guilty of it they are. At least 50% of the delegates get less that 50% of the statements right each time we run the session perfectly illustrating the learning point. Give it a go, youll love the results!
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Tracy Croft
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Time:
In total we estimate this exercise will take 20 minutes.
Aims: • To explore why difficult conversations can be necessary and form part of healthy working relationships.
About
Time: This exercise will take about 5 minutes to complete. In total, allowing for discussion, we recommend allowing 20 minutes for completion.
Aims: • To explore why difficult conversations can be necessary and form part of healthy working relationships.
Group Size: This module can be used with groups of up to 25 participants.
Useful For: Anyone.
You'll Need: • Nothing other than the materials provided.
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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Time:
In total we estimate this exercise will take 15 minutes.
Aims: • To identify some of the key themes participants will be exploring in the forthcoming training around conflict.
About
Time: This exercise will take about 10 minutes to complete. In total, allowing for discussion, we recommend allowing 15 minutes for completion.
Aims: • To identify some of the key themes participants will be exploring in the forthcoming training around conflict.
Group Size: This module is suitable for use with groups of almost any size.
Useful For: Anyone attending a course or workshop that focuses on dealing with conflict.
You'll Need: • A printed copy of the large (A3) Trainer version of the Word Search grid provided, affixed to a flipchart.
Notes: A small prize for the winning team would be nice, though not essential.
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Time:
In total we estimate this exercise will take 30 minutes.
Aims: • To welcome the participants. • To introduce the facilitator(s) and participants to each other. • To introduce the facilities. • To agree the course objectives and timetable.
About
Time: This exercise will take about 25 minutes to complete. In total, allowing for discussion, we recommend allowing 30 minutes for completion.
Aims: • To welcome the participants. • To introduce the facilitator(s) and participants to each other. • To introduce the facilities. • To agree the course objectives and timetable.
Group Size: This module is suitable for use with groups of almost any size.
You'll Need: Nothing, other than the materials provided.
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I used 'course introduction' with a group on a departmental awayday. This really focused participants on the rationale for the day and allowed the groundrules to be discussed in a way that wouldn't have happened otherwise. The 'expectations of each other' allowed discussion of acceptable and desirable behaviour to be clearly stated in a department where several staff members are overbearing and dominatiing in such meetings usually. The main content of the day was more fruitful once this had happened.
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Serena Yeo
rated this item with 4 stars.
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Time:
In total we estimate this exercise will take 25 minutes.
Aims: • To identify things participants have in common with each other. • To explore the impact on relationships of finding common ground.
About
Time: This exercise will take about 15 minutes to complete. In total, allowing for discussion, we recommend allowing 25 minutes for completion.
Aims: • To identify things participants have in common with each other. • To explore the impact on relationships of finding common ground.
Group Size: This module can be used with groups of almost any size.
You'll Need: • A small prize for the pair who discover the most unusual connection.
Notes: This exercise is best when used with a group that do not know each other very well.
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Time:
In total we estimate this exercise will take 40 minutes.
Aims: • To help participants understand the impact of their behaviours on others and the part they can play in developing and improving difficult relationships at work.
About
Time: The exercise in this module can be completed in about 30 minutes. In total, allowing for discussion, we recommend allowing about 40 minutes for this module.
Aims: • To help participants understand the impact of their behaviours on others and the part they can play in developing and improving difficult relationships at work.
Group Size: This module can be used with groups of up to 25 participants.
Useful For: Everyone who interacts with others at work.
You'll Need: • 2 different colour pens for each participant (to complete the handout).
Notes: A great exercise to demonstrate our role in conflict with others. It’s designed to help anyone reflect on how to improve their workplace relationships, not just those who are in conflict. It is also a useful addition to Emotional Intelligence training. We do recommend that you practice reading Flenda’s Tale aloud a couple of times before using this exercise.
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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I used this activity to start to bring together key learnings, it was a follow on from Transactional Analysis, it was a really nice link in terms of the 'How i interact' to the 'Impact I have' with our behaviors being the focus. It linked well as the course was for a Sales audience who rely on relationships but often forgot internal relationships as they are client facing. The positioning at the start set this up nicely and I labored a little more on the fact it doesn't need to be a broken relationships, all relationships can be improved which set a different tone for some, a really nice view which went down well. Some great conversations came from it which we explored in the debrief.
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Kirsty Marshall
rated this item with 5 stars.
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Great example of how changing your own behaviour can impact the behaviours of others. Very impactful exercise.
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Michelle Maidens
rated this item with 5 stars.
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Time:
In total we estimate this exercise will take 20 minutes.
Aims: • To test listening skills. • To illustrate the dangers of making assumptions. • To encourage participants to think about how they can check their understanding of information they receive.
About
Time: This exercise will take about 10 minutes to complete. In total, allowing for discussion, we recommend allowing 20 minutes for completion. (You may wish to take more time for larger groups or where you want to explore some of the learning in more detail.)
Aims: • To test listening skills. • To illustrate the dangers of making assumptions. • To encourage participants to think about how they can check their understanding of information they receive.
Group Size: This module is suitable for use with groups of almost any size. It is possible to use this exercise in conference situations as well as more usual training interventions like courses and workshops.
You'll Need: • A pre-prepared flipchart of the statements from the handout (hidden from view until required). • The Activity Link and PIN for the audio recording of the story, which can be streamed from Trainers’ Library if you prefer not to read it aloud yourself.
Notes: If reading the story to participants, we suggest that you rehearse reading the story aloud a few times prior to delivery.
If You Like This Training Exercise: You’ll LOVE ‘The Witches of Glum’ which is also available from Trainers’ Library. ‘The Witches of Glum’ has been endorsed by Show Racism the Red Card for its ability to make participants think about prejudice and stereotypes. To find out more about the great work this charity is doing to educate against racism, visit www.theredcard.org .
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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Great talking points and good to understand how previous perceptions can influence our decision making and listening skills. Taking the time to actively listen can avoid conflict and misunderstanding!
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Michelle Maidens
rated this item with 5 stars.
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An oldy but a goody! Always has an amazing impact when used, great talking points.
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Katharine Shaw
rated this item with 5 stars.
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Another one of my favourites - it's so incredibly powerful and I've used it on all levels within the organisations I work with.
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Lottie Skuthe-Cook
rated this item with 5 stars.
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I have used this activity for over 10 years now. It's an old favourite and can be used in so many ways.
Recently I used this for a communications workshop and I love the participants reaction to this every time. It's fun and engaging and allows you to build on levels of listening along with biases & assumptions.
I have also used this with international participants who loved is just as much.
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Pauline Weddell
rated this item with 5 stars.
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We have been using this activity in our Equality and Diversity sessions to demonstrate what happens when we make assumptions or go into something with a preconceived
idea in our mind. Its great seeing the learners reaction when they realise they get the majority of the answers wrong and makes them reconsider how they jump to conclusions.
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Hannah Bell
rated this item with 5 stars.
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Another great exercise. It really gets the message across well. I have used it in small groups of 6+ and more recently I used it as part of a large event on commissioning / co-creation where we had 50+ so it is very versatile. Generally people enjoy the exercise, you may get the occasional grumble, but on the whole I have found it to be well received. Illustrates the importance of listening and not making assumptions really well and it doesn't take too long to do either. A good, quick exercise
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Mike Taylor
rated this item with 4 stars.
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I'm in danger of over-using this fantastic exercise! It's a great way of illustrating that we're not as good at listening as we think we are. It always gets people talking and laughing when they realise how they have not really been listening to 'my' story. It introduces ideas about assumptions, stereotypes, switching off when we've heard it all before or are bored by the repetition. I used it recently when the rather cocky 'I'm a brilliant manager' delegate got only 3 right, and the rather shy, newly promoted manager got 11/12. You should have seen their faces when I awarded a star to the winner!
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Sally Jones
rated this item with 5 stars.
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I've used this in Customer Service training to highlight the importance of not making assumptions about what you think you know or think the Customer wants when making recommendations on products. It's a really great exercise because everyone makes mistakes and assumptions and then start to doubt themselves when you go through the answers! There were some real light bulb moments for delegates with this. Really great exercise and would highly recommend.
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Gayle Tong
rated this item with 5 stars.
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I have used this a couple of times now and think its fab. Simple to use yet so effective. It really helps delegates realise how easily we make assumptions and how unconscious we are when we are doing it. Great to use for management programs and communication or for teambuilding. Great as an icebreaker in to so many different subjects. Not much preparation needed yet so effective
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Anjana Rajani
rated this item with 5 stars.
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Goldilocks is by far my favourite listening activity. I have used this in call handling training as well as to reception staff. It never fails to entertain the delegates, but always ticks the boxes for active listening as well as assumptions training. It always prompts a lively discussion and is ideal to use after lunch (or any other time a pick up is needed!). The only down side is that as it’s so memorable, it’s the one activity they always rave about on the evaluation forms! Thanks Glasstap for providing such fabulous material.
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Previous Member
rated this item with 5 stars.
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Fantastically effective exercise. Really makes people think about their active listening skills. Andrew Pickin, Director, Motiv8 Development Ltd.
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Andy Pickin
rated this item with 5 stars.
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What a lovely exercise. Everyone knows the Goldilocks tale and this existing knowledge really helps drive the learning points home. I’ve used it in induction courses. It served a couple of purposes – it fulfilled the aims outlined on the site, but also helped new starters to recognise that no matter what their previous experience they still have opportunities for learning new things and that they may have a black spot here and there in which they assume knowledge that they may not possess.
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Previous Member
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I’ve used this exercise extensively in customer service and sales soft skills workshops and I’ve found it really difficult to find another exercise that beats it when it comes to highlighting how we naturally make assumptions and the importance of active listening. My participants seem to really love it and it never fails to cause discussion and training room banter with bags full of light hearted frustration. No-one has ever got all the questions correct yet! A simple, yet effective exercise, I like the fact that it uses Goldilocks, a story which most of us will be aware of from childhood. I find it really easy to then link this exercise in to the types of calls that my delegates make or receive, especially the common ones where we can assume we know what it is about and how to resolve it without stopping to listen to the customer. I’ve used similar exercises in the past and have been ‘put off’ as they have sometimes caused a little too much debate. However, with this exercise, it is easy to explain the logic behind the exercise to even the most analytical delegate.
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Previous Member
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This is one of my favourite activities; I use it in my Telephone System/Call Handling training where it is very important for people to listen to what others are saying on the telephone. Reading a story to a group is fun and people make assumptions on what they have heard which means they learn a lot from the activity. This is great to use for Presentation skills, Train the Trainer, Assertiveness and Selling Skills.
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Previous Member
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I work for a small voluntary sector organisation with 5 full time and 2 part time staff. We had recently introduced customer service standards and to bring the policy alive rather than just sit on a shelf, I ran a team training morning session using Goldilocks as part of the session. Team training is a new addition to our team time together so as the newly appointed Team Leader (a change to my previous role with the organisation) I was a little apprehensive. The session started off well and discussions were really focused. When it came time to read the story of Goldilocks it at first raised a few smurks and frowns, however it went down well. Interestingly the boss only got 2 out of 12 for the quiz! His comment was - guess I wasn't really listening! Mmm really! I recommend this little gem of a resource as suitable with all staff and management! Having now used this as my first resource from Trainers' Library I certainly have confidence in using more.
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Previous Member
rated this item with 4 stars.
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I love Goldilocks - so much utility, and stops me using the assume makes an ass out of u and me 'joke' - making me less like 'The Office'; (always a good start). It nearly always creates controversy - 'Can you read that again?'. As such, what a great way to get people to listen actively, consider why people don't always 'get-it' first time, stops them tutting at each other, and maybe (just maybe) helps to improve communication by considering the ears half of the equation. It is foolproof, fast and fun.
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Phil Hawthorn
rated this item with 5 stars.
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What a simple idea and so effective. I've used it with new recruits to customer service teams and with senior managers in a local council. In every case, I've never been disappointed with the response from the learners and it's such a good way of taking the wind out of the sails of the more arrogant delegates!
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Graeme Yeates
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The Goldilocks exercise is a valuable method of demonstrating to candidates the way they make assumptions. I have used this module with both Customer Service Advisors and customer facing Production Staff as a way of testing their listening skills. By cleverly mixing a familiar story with a few challenging twists, it really stretches the short term memory and in my experience results in an up-beat atmosphere. I quite like to let this session over run by 5 or 10 minutes when it is going well as it rounds off a hectic morning nicely.
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Previous Member
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I used the Goldilocks story in some customer service training. Some of the delegates didn't listen when I read the story, as they thought they knew it (as it is a popular children's tale). However, they soon learnt what a trap that assumption is when they then couldn't correctly answer the ensuing questions. In fact some people had been quite arrogant in their assumptions intially and quickly realised that this resulted in their undoing! The key learning for them came from the fact that they should always listen to what's being said, without making assumptions or listening from their perspective, as the speaker may go off on a tangent that they didn't expect.
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Fiona West
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I have always been a great lover of story telling while training and Goldilocks listening exercise has given me the opportunity to combine a good story with a great activity. Goldilocks really stresses the message of the dangers of making assumptions, but it does that in a fun and different way which gets participants engaged and sometimes a bit fiery when discussing the answers to the questions about the story. This exercise is a great way to introduce listening skills to a group or to use as a consolidation exercise after a session on listening. Fun is guaranteed!
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Previous Member
rated this item with 4 stars.
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Time:
In total we estimate this exercise will take 20 minutes.
Aims: • To encourage participants to share information about themselves. • To explore values and beliefs. • To build rapport among participants.
About
Time: This exercise will take about 15 minutes to complete. In total, allowing for discussion, we recommend allowing 20 minutes for completion.
Aims: • To encourage participants to share information about themselves. • To explore values and beliefs. • To build rapport among participants.
Group Size: This module is suitable for use with groups of up to 25 participants.
You'll Need: • Nothing other than the materials provided.
Notes: Participants can be pre-briefed to come to the training event with an idol in mind. This gives participants time to really think about their choices.
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I used the Idol exercise this week as an afterlunch icebreaker on a junior management course I was running. Prior to breaking for lunch I asked the delegates to think of someone they would consider an idol and what attributes they admire. On returning from lunch I gave each pens and a sheet of flip chart paper and asked them to create a visual representation of thier idol and then had them present back to the rest of the group. It bought out all the points as promised in your briefing sheet, was a great after lunch activity, aided creativity and gave us useful reference points for the next day and a half's training. Many thanks for another great activity.
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Previous Member
rated this item with 5 stars.
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Time:
In total we estimate this exercise will take 15 minutes.
Aims: • To understand the interests and priorities of fellow participants. • To identify the benefits of getting to know those we interact with at work.
About
Time: This exercise will take about 10 minutes to complete. In total, allowing for discussion, we recommend allowing about 15 minutes for completion.
Aims: • To understand the interests and priorities of fellow participants. • To identify the benefits of getting to know those we interact with at work.
Group Size: This module can be used with groups of up to 20 participants.
You'll Need: • Nothing other than the materials provided. Notes: Running times will increase with larger groups.
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Time:
In total we estimate this exercise will take 15 minutes.
Aims: • To introduce different styles of information gathering. • To understand that we all have a different viewpoint or perspective.
About
Time: This exercise will take about 10 minutes to complete. In total, allowing for discussion, we recommend allowing 15 minutes for completion.
Aims: • To introduce different styles of information gathering. • To understand that we all have a different viewpoint or perspective.
Group Size: This module can be used with groups of almost any size.
You'll Need: • A single apple (or other type of fruit) for your participants to see.
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Time:
In total we estimate this exercise will take 20 minutes.
Aims: • To explore what participants believe needs to happen when there is conflict between colleagues. • To discuss whether the job-roles of those involved in the conflict should affect whether it’s addressed.
About
Time: This exercise will take about 10 minutes to complete. In total, allowing for discussion, we recommend allowing 20 minutes for completion.
Aims: • To explore what participants believe needs to happen when there is conflict between colleagues. • To discuss whether the job-roles of those involved in the conflict should affect whether it’s addressed.
Group Size: This module can be used with groups of up to 24 participants.
Useful For: Anyone.
You'll Need: • Nothing other than the materials provided.
Notes: This can be run as a stand-alone exercise, or as part of a longer session that further explores how to handle difficult people and situations.
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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Time:
In total we estimate this exercise will take 15 minutes.
Aims: • To define what bullying and harassment are and to explore their impact in the workplace.
About
Time: This exercise will take about 5 minutes to complete. In total, allowing for discussion, we recommend allowing 15 minutes for completion.
Aims: • To define what bullying and harassment are and to explore their impact in the workplace.
Group Size: This module can be used with groups of almost any size.
Useful For: Anyone.
You'll Need: • To prepare flipcharts containing ACAS’ definitions of bullying and of harassment if you don’t wish to use the PowerPoint slides provided.
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Time:
In total we estimate this exercise will take 30 minutes.
Aims: • To encourage the team to think about the team's strengths and weaknesses. • To identify behaviour that the team needs to change.
About
Time: This exercise will take about 15 minutes to complete. In total, allowing for discussion, we recommend allowing 30 minutes for completion.
Aims: • To encourage the team to think about the team's strengths and weaknesses. • To identify behaviour that the team needs to change.
Group Size: This module is suitable for use with groups of up to 20 participants.
You'll Need: • Nothing other than the materials provided.
Notes: This exercise is designed for teams that normally work together.
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I have used this exercise a number of times. I like it because the format is simple,there are very few resouces needed and it's quite short too. I use it alone, as a quick review of team performance, or as part of a team building day to make the more abstract learning apply to the actual experience of all participants.
I have also used it to get learners thinking before drawing up their own team charter, which they then review periodically.
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Bernadette Walsh
rated this item with 4 stars.
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Time:
In total we estimate this exercise will take 25 minutes.
Aims: • To encourage participants to think about the behaviours exhibited by assertive people. • To encourage participants to think about the characteristics of submissive and aggressive behaviours.
About
Time: This exercise will take about 15 minutes to complete. In total, allowing for discussion, we recommend allowing 25 minutes for completion.
Aims: • To encourage participants to think about the behaviours exhibited by assertive people. • To encourage participants to think about the characteristics of submissive and aggressive behaviours.
Group Size: This module is suitable for use with groups of up to 15 participants.
You'll Need: • Flipchart paper and plenty of post-it notes.
Notes: A great follow up for this is ‘What is Assertiveness?’ in Course Modules.
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I use this activity in Assertiveness training. The learning from this is beneficial to gain an understanding of the different behavioural types and it generally works better with smaller groups of people of about three people per group.
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Previous Member
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