Feedback Skills Review Activities

Time:
This exercise will take about 15 minutes to complete. In total, allowing for discussion, we recommend allowing 30 minutes for completion.

Aims:
• To review knowledge, share feedback or quiz participants.
• To assess current awareness of a situation or challenge.

Group Size:
This module can be used with groups of up to 24 participants.

Useful For:
Any situation where you want to inject some fun and humour whilst testing your participants’ knowledge or awareness.

You'll Need:
• To pre-prepare a series of questions, each with multiple answers.

Notes:
Developed to share customer feedback with our team, this is also a great activity to use in any situation where you want to run a quiz where questions have more than one answer. For example, you could use it to test participants’ knowledge of the main features of a product or service, or to remind teams of their successes.

Remote/Virtual Delivery:
There is a Remote Delivery version of this module available in Trainers’ Library called Let's See if it's There.

Time:
This exercise will take about 20 minutes to complete. In total, allowing for discussion, we recommend allowing 30 minutes for completion.

Aims:
• To encourage participants to think about their own coaching skills development needs.
• To remind participants of the GROW model.

Group Size:
This module is suitable for use with groups of up to 15 participants.

Useful For:
Team leaders, supervisors and managers.

You'll Need:
Nothing other than the materials provided.

Notes:
This short review exercise is a useful addition to any coaching skills training. It encourages participants to think about their own development needs and to formulate a development plan using the GROW model. (You should only use this review tool if participants have previously been introduced to the GROW model).

Time:
This exercise will take about 10 minutes to complete. In total, allowing for discussion, we recommend allowing 15 minutes for completion.

Aims:
• To recall many of the key learning points at the end of a training session about feedback.

Group Size:
This module is suitable for use with groups of almost any size.

Useful For:
Anyone attending a course or workshop that focuses on giving feedback.

You'll Need:
• A printed copy of the large (A3) Trainer version of the Word Search grid provided, affixed to a flipchart.

Notes:
A small prize for the winning team would be nice, though not essential.