Feedback Skills Review Activities

Time:
This exercise will take about 15 minutes to complete. In total, allowing for discussion, we recommend allowing 30 minutes for completion.

Aims:
• To review knowledge, share feedback or quiz participants.
• To assess current awareness of a situation or challenge.

Group Size:
This module can be used with groups of up to 24 participants.

Useful For:
Any situation where you want to inject some fun and humour whilst testing your participants’ knowledge or awareness.

You'll Need:
• To pre-prepare a series of questions, each with multiple answers.

Notes:
Developed to share customer feedback with our team, this is also a great activity to use in any situation where you want to run a quiz where questions have more than one answer. For example, you could use it to test participants’ knowledge of the main features of a product or service, or to remind teams of their successes.

Remote/Virtual Delivery:
There is a Remote Delivery version of this module available in Trainers’ Library called Let's See if it's There.

Time:
This exercise will take about 20 minutes to complete. In total, allowing for discussion, we recommend allowing 30 minutes for completion.

Aims:
• To remind participants of the GROW model and what each letter stands for.
• To encourage participants to reflect upon how they’ll continue to develop their coaching skills and create an action plan using the GROW model.

Group Size:
This module is suitable for use with groups of up to 15 participants.

Useful For:
Staff at all levels.

You'll Need:
Nothing other than the materials provided.

Remote/Virtual Delivery:
There is a Remote Delivery version of this module available in Trainers’ Library.

Time:
This exercise will take about 10 minutes to complete. In total, allowing for discussion, we recommend allowing 15 minutes for completion.

Aims:
• To recall many of the key learning points at the end of a training session about feedback.

Group Size:
This module is suitable for use with groups of almost any size.

Useful For:
Anyone attending a course or workshop that focuses on giving feedback.

You'll Need:
• A printed copy of the large (A3) Trainer version of the Word Search grid provided, affixed to a flipchart.

Notes:
A small prize for the winning team would be nice, though not essential.

Time:
This exercise will take about 15 minutes to complete. In total, allowing for discussion, we recommend allowing 30 minutes for completion.

Aims:
• To encourage participants to reflect on learning they’ve experienced.
• To review the key learning points from training.
• To encourage participants to think about the next steps they’ll take to implement the learning.

Group Size:
This module can be used with groups of between 8 and 25 participants.

Useful For:
Staff at all levels.

You'll Need:
• We recommend using the Spinning Wheel for this activity, though it’s not essential.
• To prepare the Question Cards in advance of the training.

Notes:
The questions we’ve provided in this activity are suggestions only and you do not have to include all categories. It is recommended that, if including the blue ‘facts’ category, you add further questions specific to your learning content.

Remote/Virtual Delivery:
There is a Remote Delivery version of this module available in Trainers’ Library.