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Time:
In total we estimate this exercise will take 50 minutes.
Aims: • To think about what needs to happen to ensure we don't regret the things we didn't do. • To consider the feelings of success, and their impact upon motivation. • To look at the importance of creating objectives that are SMART. • To consider the importance of taking control, and what prevents us doing that. • To provide an opportunity for participants to think about their own short, medium and long-term goals.
About
Time: The exercises in this module will take about 30 minutes to complete. In total, allowing for discussion, we recommend allowing 50 minutes to complete this module.
Aims: • To think about what needs to happen to ensure we don't regret the things we didn't do. • To consider the feelings of success, and their impact upon motivation. • To look at the importance of creating objectives that are SMART. • To consider the importance of taking control, and what prevents us doing that. • To provide an opportunity for participants to think about their own short, medium and long-term goals.
Group Size: This module is suitable for use with groups of up to 25 participants.
Useful For: Staff at all levels.
You'll Need: Nothing other than the materials provided.
Notes: You might want to follow this module with the module entitled Five Balls – Goal Setting and Motivation , which illustrates the value of breaking long-term goals down into short-term achievable chunks.We also recommend you refer to the module Breaking Goals Down, which contains further ideas for building on this module.
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Time:
In total we estimate this exercise will take 40 minutes.
Aims: • To consider the link between attitudes and beliefs, and results. • To identify the need to take responsibility for our own results. • To build an understanding of what individuals might be capable of, if they adopt a positive attitude, and push themselves a little more.
About
Time: The exercises in this module will take about 15 minutes to complete. In total, allowing for discussion, we recommend allowing 40 minutes to complete this module.
Aims: • To consider the link between attitudes and beliefs, and results. • To identify the need to take responsibility for our own results. • To build an understanding of what individuals might be capable of, if they adopt a positive attitude, and push themselves a little more.
Group Size: This module is suitable for use with groups of up to 25 participants.
Useful For: Staff at all levels.
You'll Need: Nothing other than the materials provided.
Notes: This exercise includes mention of the story of Malala Yousafzai. Depending upon your audience, you may wish to substitute it for another story that resonates with your participants. If you do use a different story, it is important that you choose ones that will be well known to your participants and which will highlight an individual who has overcome significant hardship to achieve something of genuine importance.
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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Time:
In total we estimate this exercise will take 60 minutes.
Aims: • To demonstrate the importance of determination in building resilience. • To identify what determination is and where it comes from. • To list some of the key factors that help make people more determined. • To identify ways to become more determined.
About
Time: The exercise in this module can be completed in about 30 minutes. In total, allowing for discussion, we recommend allowing about 60 minutes for this module.
Aims: • To demonstrate the importance of determination in building resilience. • To identify what determination is and where it comes from. • To list some of the key factors that help make people more determined. • To identify ways to become more determined.
Group Size: This module can be used with groups of any size.
Useful For: Staff and managers at all levels.
You'll Need: Nothing other than the materials provided.
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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Time:
In total we estimate this exercise will take 60 minutes.
Aims: • To raise participants’ awareness of how their perceptions of situations influence their emotions and behaviour. • To describe the types of unhelpful thinking we can identify in our perceptions. • To provide an opportunity to identify how to change unhelpful thinking in a situation of the participant’s choosing.
About
Time: The exercise in this module can be completed in about 40 minutes. In total, allowing for discussion, we recommend allowing about 60 minutes for this module.
Aims: • To raise participants’ awareness of how their perceptions of situations influence their emotions and behaviour. • To describe the types of unhelpful thinking we can identify in our perceptions. • To provide an opportunity to identify how to change unhelpful thinking in a situation of the participant’s choosing.
Group Size: This module is suitable for use with groups of up to about 20 participants.
Useful For: Staff at all levels.
You'll Need: • Flipchart and at least 4 post-it notes per participant.
Notes: The modules Managing Emotions and Difficult People – And How to Deal with Them are complementary to this module and can be combined with it to make a longer session. This module can be used as part of a course on managing or preventing stress. It can also be useful in courses on communication or negotiation, or presentation skills, where participants’ emotions and perceptions may influence their performance.
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I used this module while delivering a session on dealing with stress to a group of team leaders and deputy team leaders the exercises in this module worked really well on raising their awareness of how their perceptions of situations influence their behaviour and emotions. They found it useful to identify unhelpful thinking and share ideas on how to change it.
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Shirley Palmer
rated this item with 5 stars.
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Very thorough and easy to use activity to help people to change their perceptions and realise how their perceptions can affect their emotions, behaviour and impact their results.
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Anjana Rajani
rated this item with 4 stars.
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I am going to be using this module in a workshop that I'm running in the new year, to make people more effective at challenging and being assertive, when the need arises. The session is good at getting people to look at how their perceptions influence how they behave, and to overcome unhelpful thinking to achieve a more positive outcome. I would highly recommend it.
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Previous Member
rated this item with 4 stars.
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Time:
In total we estimate this exercise will take 60 minutes.
Aims: • To help participants identify simple strategies for coping with stress.
About
Time: The exercise in this module can be completed within 30 minutes. In total, allowing for discussion, we recommend allowing 60 minutes to complete the module.
Aims: • To help participants identify simple strategies for coping with stress.
Group Size: This module is suitable for use with groups of between 8 and 12 participants.
Useful For: Staff at all levels.
You'll Need: • Post-it notes.
Notes: Since this module involves paired conversations, it works best in an environment where you can send people out of the training room to find a comfortable spot where they can talk freely and with a degree of confidentiality. On sunny days, this might be outside; in winter, a reception area or lounge can work very well.
This module is suitable for anyone, but particularly those working in potentially stressful environments who need to identify and use simple coping strategies for stress. We suggest that this works best with a group of 8 -12 people - even numbers are best as this module requires working in pairs, although it will work with trios. This module is best used as part of a complete programme of identifying and managing stress. Work-related stress is now recognised as a serious issue and to comply with the law employers and employees have duties: • Under the Management of Health and Safety at Work Regulations 1999, to assess the risk of stress-related ill health arising from work activities; and • Under the Health and Safety at Work etc. Act 1974, to take measures to control that risk.
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Time:
In total we estimate this exercise will take 60 minutes.
Aims:• To enable participants to increase awareness of their emotional reaction to other people’s behaviour and how to deal with people they find ‘difficult’.
About
Time: The exercise in this module can be completed in about 30 minutes. In total, allowing for discussion, we recommend allowing about 60 minutes for this module.
Aims:• To enable participants to increase awareness of their emotional reaction to other people’s behaviour and how to deal with people they find ‘difficult’.
Group Size: This module is suitable for use with groups of up to about 25 participants.
Useful For: Staff at all levels.
You'll Need: Nothing other than the materials provided.
Notes: The modules Managing Emotions and Changing Perceptions and Emotions are complementary to this module and can be combined with it to make a longer session.
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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This is a great activity to use for managing difficult people - it really helps managers realise that their behaviour can also be in question - and can turn difficult when dealing with difficult people, brings humour with self realisation and insight - fab simple activity that bings great discussion.
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Anjana Rajani
rated this item with 5 stars.
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I used this module with a group of team leaders on a workshop on dealing with conflict. The delegates enjoyed and benefited from discussing and sharing ideas on how to deal with difficult people. I would recommend this module to anyone running a workshop on managing conflict along side the anatomy of conflict and fight, flight or friendship.
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Shirley Palmer
rated this item with 5 stars.
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I recently used this exercise / module in a Conflict Resolution seminar for social care workers. The exercise was really well received and was great for helping delegates to explore not only what sort of behaviours constitute 'difficult', but also to think 'outside the box' about strategies for dealing with such behaviours.
Robert Corteen
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Robert Corteen
rated this item with 5 stars.
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Time:
In total we estimate this exercise will take 40 minutes.
Aims: • To provide an opportunity for participants to consider how they perceive themselves and how others perceive them.
About
Time: The exercise in this module will take about 15 minutes to complete. In total, allowing for discussion, we recommend allowing 40 minutes to complete this module.
Aims: • To provide an opportunity for participants to consider how they perceive themselves and how others perceive them.
Group Size: This module is suitable for use with groups of up to 25 participants.
Useful For: Staff at all levels.
You'll Need: • One set of Feelings Cards per participant (provided).
Notes: Use this in any training session where you want participants to reflect on how they see themselves and how they think they are seen by others. You will need to use strong facilitation skills to debrief this exercise.
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The Feeling Cards exercise is a great tool for raising self-awareness. It involves the participant picking words that they feel represents them as a person and that they think others would choose to describe them. It says in the trainer’s notes that strong facilitation skills are required for this, this is a definite. The exercise worked well in that it made people think about perception, their own and that of others. I also found that it was a useful feedback tool as in all cases the participant got stuck in picking the right words and there was always someone willing to give their opinion. Again this had to be managed through strong facilitation but proved to be an invaluable benefit of the exercise. The exercise proved to have just the right balance of fun, opportunity for self-reflection and a forum for feedback.
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Previous Member
rated this item with 5 stars.
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I conducted a 3 day workshop where I included personality assessments on senior management level and combined this with training. First off I started with the "Feeling cards". I used this because the managers I was working with were known for the fact that they are incredibly efficient and effective, but at times too goal directed. This indicates that they often ignore or overlook the feelings/emotions of their colleagues and subordinates. I thought the feeling cards would provide them an opportunity to share their own feelings at home and at work. I believe this warmed them up a bit - and the most amazing is that it did "warm" them up to start the sessions. They really thought about the cards they
chose and the difference between home and work stood out in a strong way. I have to mention that their was a participant whose home and work behaviour was the same - I think it is important to note these differences. The fact that there are a lot of cards, makes them think, whereas if there were only a few cards to choose from, it would be much easier for them. They really took some time to identify their priorities and values.
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Previous Member
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Time:
In total we estimate this exercise will take 60 minutes.
Aims: • To enable participants to consider how customers and staff view their organisation. • To identify cultural/image strengths and weaknesses within the organisation. • To generate discussion about how cultural/image strengths can be maintained, and how weaknesses might be overcome.
About
Time: The exercise in this module will take about 45 minutes to complete (but can be shortened if necessary). In total, allowing for discussion, we recommend allowing 60 minutes to complete this module.
Aims: • To enable participants to consider how customers and staff view their organisation. • To identify cultural/image strengths and weaknesses within the organisation. • To generate discussion about how cultural/image strengths can be maintained, and how weaknesses might be overcome.
Group Size: Fairly adaptable but we would recommend use with groups of less than 15 participants, working in two teams.
Useful For: Staff at all levels.
You'll Need: • One set of Feelings Cards per team. • Flipchart paper and marker pens for each team. • Blu-tack.
Notes: Use this as a catalyst for discussing how the organisation is currently viewed by its stakeholders, and how participants would like it to be viewed in the future.
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library - Brand Reflection - How are we seen? .
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Time:
In total we estimate this exercise will take 30 minutes.
Aims: • To encourage participants to consider their attitude. • To encourage discussion around optimistic versus pessimistic outlooks. • To recognise the impact that attitude has on performance. • To enable participants to identify personal traits that might be holding them back. • To encourage leaders to consider how they might deal with negative attitudes in their team.
About
Time: The exercise in this module will take about 20 minutes to complete. In total, allowing for discussion, we recommend allowing 30 minutes to complete this module.
Aims: • To encourage participants to consider their attitude. • To encourage discussion around optimistic versus pessimistic outlooks. • To recognise the impact that attitude has on performance. • To enable participants to identify personal traits that might be holding them back. • To encourage leaders to consider how they might deal with negative attitudes in their team.
Group Size: This module is suitable for use with groups of up to 25 participants.
Useful For: Staff at all levels.
You'll Need: Nothing other than the materials provided.
Notes: This module provides an excellent opportunity, when working with a wide range of participants, to consider how attitude can impact on performance. Topics where the inclusion of a module looking at optimism/pessimism might be beneficial include: • Managing change. • Problem solving and decision making. • Customer service. • Selling skills. • Leading a team. • Strategic leadership. • Communication skills. • Planning and scheduling.
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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This is a very powerful activity the first part allows for self reflection on what the individuals preference tends to be - am I more half empty or half full? There are then a series of questions that give the group great discussion opportunities I have used this activity as part of managing change workshop and fits in really nicely in terms of what the individual can do to help themselves and how powerful their own attitude can be and how this might impact others and themselves.
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Anjana Rajani
rated this item with 5 stars.
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I ran 'Half Full' as a stand-alone module to encourage people to think about the relative draw-backs and benefits of different perspectives on the world. As directed, the delegates completed the questionnaire on their own and then read the handout. They then started to answer the questions on their own too. One delegate found this very difficult so we stopped writing and opened the whole thing up as a discussion. Very quickly all delegates were involved in talking through the merits of pessimism and optimism. We identified some key learning points - not to bring up barriers when others don't act as you'd want, that optimists should think about analysing risk and pessimists can look to improve their outlook. We also had a very intense and productive debate about the value of constructive feedback and how one goes about it. All in all, the exercise 'did what it said on the can' and I've been delighted with it.
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Tracy Croft
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Time:
In total we estimate this exercise will take 30 minutes.
Aims: • To demonstrate a link between self-belief and results. • To encourage participants to consider the impact positivity has on their own performance and the performance of others.
About
Time: The exercise in this module can be completed in about 20 minutes. In total, allowing for discussion, we recommend allowing about 30 minutes for this module.
Aims: • To demonstrate a link between self-belief and results. • To encourage participants to consider the impact positivity has on their own performance and the performance of others.
Group Size: This module can be used with groups of up to 15 participants.
Useful For: Staff at all levels.
You'll Need: • A syndicate room, or separate area in which Team 1 can work. • A pack of 54 ‘Filing Frenzy’ cards for each team. • A stopwatch/timer. • You might like to use a bell or whistle to announce the start/end of the exercise.
Notes: This exercise may not be suitable for participants who are colour blind or visually impaired. However, in most cases anyone who falls into this category can still be involved. Ask them to observe/listen to the teams during the exercise, identifying effective and less effective behaviours in order to provide constructive feedback afterwards.
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Time:
In total we estimate this exercise will take 75 minutes.
Aims: • To identify where resilience comes from and what makes people resilient. • To understand how and why different people have different levels of resilience. • To introduce six keys to personal resilience.
About
Time: The exercise in this module can be completed in about 50 minutes. In total, allowing for discussion, we recommend allowing about 75 minutes for this module.
Aims: • To identify where resilience comes from and what makes people resilient. • To understand how and why different people have different levels of resilience. • To introduce six keys to personal resilience.
Group Size: This module can be used with groups of up to 25 participants.
Useful For: Staff and managers at all levels.
You'll Need: • Coloured post-it notes. • A set of six cut-keys and labels (from the template provided) for each team. • String and blu-tack. • Enough clear wall space for each team within the group to be able to put up, and move around, lots of post-it notes.
Notes: This module can be used as a stand-alone module but is also a great way to introduce various topics that you might want to go on to explore in greater detail. It helps participants understand the wide range of factors that can influence an individual’s levels of resilience. If you are going to move on to look at the six keys to personal resilience in greater detail then you may wish to leave out the final exercise. In this case you should be able to complete the module in 60 minutes.
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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This is a powerful activity and worth the time it takes. Make sure you have it really clear in your mind how it works, creates a lot of discussion and sharing.
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Clare Bell
rated this item with 5 stars.
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Time:
In total we estimate this exercise will take 50 minutes.
Aims: • To help participants to consider how it feels to be different from the majority. • To encourage understanding of the sources of prejudicial feelings and ways of behaving that can make others feel uncomfortable.
About
Time: The exercise in this module can be completed in about 40 minutes. In total, allowing for discussion, we recommend allowing at least 50 minutes for this module.
Aims: • To help participants to consider how it feels to be different from the majority. • To encourage understanding of the sources of prejudicial feelings and ways of behaving that can make others feel uncomfortable.
Group Size: This module is suitable for use with groups of up to about 15 participants with enough to encourage discussion.
Useful For: Staff at all levels.
You'll Need: • To practise reading the scenario through several times to familiarise yourself before the session. (If your level of membership allows, there is an audio recording of the scenario in Trainers’ Library that you can use if you prefer not to read it aloud yourself.)
Notes: This exercise uses an imaginative method for raising awareness of prejudice and really gets participants thinking. It is important to use this activity within a diversity course in which ground rules of showing respect for individual opinions and experiences have been established. The content is potentially sensitive and it is important that the trainer monitors conversations during the group work to pick up on any intrusive questioning of minorities within the group, which could mirror the unhelpful behaviour described in the imaginary scenario. The module consists of four activities: Part 1: 1) Reading/Playing the scenario. 2) Discussion of the experience of imagining yourself into the scenario. 3) Input on where the attitudes and feelings may come from and the unhelpful behaviours that may follow. Part 2: 4) Discussion in groups of what the two sets of people in the scenario could do to encourage acceptance and integration.
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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I was sceptical about this one. Wasn’t sure how well it would go down. I used it with CEOs of voluntary organisations and was a little nervous how well they would buy into it. But it was fantastic. It was easy to implement and led to some great conversations – and was very simple to bring it back to how does this reflect our local community. I combined it with Minority Reports and The Witches of Glum to make a full session and they all worked brilliantly together. Then I added in a little TA and organisational cultures. Definitely one I’d recommend.
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Nicky McCrudden
rated this item with 5 stars.
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Time:
In total we estimate this exercise will take 75 minutes.
Aims:• To identify the management of emotions as a skill of emotional intelligence. • To increase participants awareness of how emotions affect behaviour. • To enable participants to describe strategies for taking control of emotion in themselves and others.
About
Time: The exercise in this module can be completed in about 60 minutes. In total, allowing for discussion, we recommend allowing about 75 minutes for this module. Aims:• To identify the management of emotions as a skill of emotional intelligence. • To increase participants awareness of how emotions affect behaviour. • To enable participants to describe strategies for taking control of emotion in themselves and others. Group Size: This module is suitable for use with groups of almost any size. Useful For: Staff at all levels. You'll Need: Nothing other than the materials provided. Notes: The modules Difficult People and Changing Perceptions and Emotions are complementary to this module and can be combined with it to make a longer session.
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This module was really useful on a session I ran with team leaders on dealing with stress.They found it beneficial to share ideas on how they each controlled unhelpful emotions. The delegates will find what they learned from this session useful when they attend an emotional intelligence session in the near future.
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Shirley Palmer
rated this item with 5 stars.
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Our business managers work in some at times stressful environments. Running this session was helpful to many.
Everyone had good examples of when they have let their emotions get the better of them in a work situation, and this part of the session provided fun, lots of agreement and uncovered plenty of shared experiences.
Moving into the section on dealing with emotions, we found that although many seem like common sense, we dont often delpoy them.
After this session, our participants felt like they had a wider range of mechanisms to deal with stressful/emotional situations and were ready to use these when situations arise
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Previous Member
rated this item with 4 stars.
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Time:
In total we estimate this exercise will take 45 minutes.
Aims: • To consider the role goals can play in helping a positive mental attitude and resilience. • To consider why goals can help or hinder our resilience and how to ensure our goals help us move forward positively.
About
Time: The exercise in this module can be completed in about 30 minutes. In total, allowing for discussion, we recommend allowing about 45 minutes for this module.
Aims: • To consider the role goals can play in helping a positive mental attitude and resilience. • To consider why goals can help or hinder our resilience and how to ensure our goals help us move forward positively.
Group Size: This module can be used with groups of up to 25 participants.
Useful For: Staff at all levels.
You'll Need: • Nothing other than the materials provided.
Notes: This activity encourages participants to reflect on a personal goal. It’s important therefore that their right to privacy is respected and that participants are invited rather than asked to share their thoughts, insights and ideas.
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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Time:
In total we estimate this exercise will take 150 minutes.
Aims: • To help participants, especially managers, recognise likely causes of workplace stress and take steps to deal with these.
About
Time: The exercise in this module can be completed within 100 minutes. In total, allowing for discussion, we recommend allowing 150 minutes to complete the module.
Aims: • To help participants, especially managers, recognise likely causes of workplace stress and take steps to deal with these.
Group Size: This module is suitable for use with groups of up to 15 participants.
Useful For: Staff at all levels.
You'll Need: • Post-it® notes and blu-tak.
Notes: This module is best used as part of a complete programme of identifying and managing stress. Work-related stress is now recognised as a serious issue and to comply with the law employers and employees have duties: • Under the Management of Health and Safety at Work Regulations 1999, to asses the risk of stress-related ill health arising from work activities; and • Under the Health and Safety at Work etc. Act 1974, to take measures to control that risk.
For this session you will need to download the Management Standards and be familiar with the definitions for each of the six factors identified.
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Simple, straight forward and allowed people to express their
own personal stress factors.
I adapted it slightly – we put all the ideas on one chart at
the front and discussed duplications/differences. I then got the group to rank the stressors for their organisation
in terms of which were the greatest – this worked really well as there were
clear leaders. Once we had a top
3, I gave each group one and allowed them to discuss ways of managing, limiting
and removing.
After feedback, we looked at the remaining topics as a group
and we found many of the solutions they’d come up within groups were
transferable.
Personally, I found giving groups one topic to focus on lead them to
think about it in more detail and come up with more options, and more thought
out strategies.
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Nicky McCrudden
rated this item with 4 stars.
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Time:
In total we estimate this exercise will take 75 minutes.
Aims: • To help participants understand the ability for fear to debilitate. • To explore what happens if we continue to avoid new situations that scare us. • To explore the principle of Comfort Zone, Learning Zone and Panic Zone, and the function of each.
About
Time: The exercise in this module can be completed in about 35 minutes. In total, allowing for discussion, we recommend allowing about 75 minutes for this module.
Aims: • To help participants understand the ability for fear to debilitate. • To explore what happens if we continue to avoid new situations that scare us. • To explore the principle of Comfort Zone, Learning Zone and Panic Zone, and the function of each.
Group Size: This module can be used with groups of up to 15 participants.
Useful For: Staff at all levels.
You'll Need: • To practise reading the story through several times to familiarise yourself before the session. (If your level of membership allows, there is an audio recording of the story in Trainers’ Library that you can use if you prefer not to read it aloud yourself.)
Notes: This module looks at the impact of fear on our ability to achieve goals and fulfil our potential. It’s a useful addition to any training around personal development, adaptability and resilience. It also looks at the role of the Comfort Zone in learning and is therefore also important to trainers, or those taking on a people development role. In addition, it’s a useful module to include in any topic specific training, where fear of a new situation might hold learners back from achieving their full potential.
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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Time:
In total we estimate this exercise will take 40 minutes.
Aims: • To increase participants awareness of the brain’s flexibility and potential for growth. • To explore ways in which our Stretch Zone can be expanded, to strengthen our resilience.
About
Time: The exercise in this module can be completed in about 15 minutes. In total, allowing for discussion, we recommend allowing about 40 minutes for this module.
Aims: • To increase participants awareness of the brain’s flexibility and potential for growth. • To explore ways in which our Stretch Zone can be expanded, to strengthen our resilience.
Group Size: This module can be used with groups of up to 25 participants.
Useful For: Staff at all levels.
You'll Need: • Nothing other than the materials provided.
Notes: This module can be used as an alternative to The Monster of Anesi , or in conjunction with it. Where the focus of that module is on learning, the focus here is on resilience, though many of the learning points are shared.
Remote/Virtual Delivery: There is a Remote Delivery version of this module available in Trainers’ Library.
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