Managers' Library Home

  Now in:- Skip Navigation LinksTrainers' Library Home » Training Materials Home » Document Details

View all Trainers' Library Categories View All Training Materials Categories

Doctor in the House - Building Engagement in Sales


The exercise in this module can be completed in about 55 minutes. In total, allowing for discussion, we recommend allowing about 75 minutes for this module.

• To help sales professionals recognise and understand the barriers they must overcome.
• To help participants plan a sales approach that is empathetic and engaging.
• To help participants plan a strategy that addresses customers concerns and quickly lets the customer know what’s in it for them.

Group Size:
This module can be used with groups of up to 14 participants.

Useful For:
Anyone involved in sales, particularly telephone-based sales.

You'll Need:
• A flipchart and pens for each team.

We’d like to thank Giles Smith of PGL Travel for his help developing this exercise, which was born on a Trainers’ Library Masterclass.


+ more for Pro
Trainers Notes (Word)

Login or Register to Download.

Powered by 

Copyright Glasstap® Limited (1999 - 2017)