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Trainers' Library® membership unlocks a vast library of innovative training materials and supporting tools, including e-learning and videos, trusted by professional business trainers in more than 40 countries. Membership could save you 80% of the time it normally takes to create engaging behaviour based face-to-face or virtual learning.

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This is a very easy-to-use training session, it was effective and not very complicated to understand. Nice easy session
Ash Newman rated this item with 5 stars.

This is a very interesting training session however I would say you need some support when it comes to facilitating this online. There are a few parts where I struggled to do it by myself. Really enjoyed the take away though
Ash Newman rated this item with 4 stars.

Enjoyed this one, it was easy to follow as a facilitator but also the material got my groups thinking about the importance of a customers experience
Ash Newman rated this item with 5 stars.

I really enjoyed watching delegates as they found out different things about their colleagues. The whole team were roaring in laughter at, not only the statements but their guesses.

I used this on another team, but swapped it round a little. I had all delegates pass tp me what their truth & lie was. I then read them all out to the team for them to guess, firstly the truth and secondly who it belonged to. This took a little longer, but it was also a great hit with the delegates.

Tracy Windross rated this item with 5 stars.

Great talking points and good to understand how previous perceptions can influence our decision making and listening skills. Taking the time to actively listen can avoid conflict and misunderstanding!
Michelle Maidens rated this item with 5 stars.

Module Reviews