Course Builder - My Complete Course Preview

Aims:
• To explore the impact on the wider team if under performance isn't effectively addressed.
• To understand why performance management is also about effectively using all the skills within their team.

Aims:
• To understand the importance of setting clear performance objectives for team members.
• To understand what makes an objective SMART.

Aims:
• To discover how to apply SMART when agreeing objectives for team members.

Aims:
• To demonstrate the difference effective feedback can make to someone’s performance.

Aims:
• To define what effective feedback is.
• To introduce participants to the AID model for giving feedback.
• To give participants an opportunity to practise giving feedback using the AID model.

Aims:
• To encourage participants to consider the art of feedback and to ensure their feedback is appropriate and objective.
• To enable participants to identify useful, helpful, constructive feedback.
• To clarify what makes useful, constructive feedback.
• To develop participants ability to give constructive feedback.
• To consider how it feels to be on the receiving end of destructive or unhelpful feedback.

Aims:
• To encourage participants to consider different approaches to improving poor performance, and the relative merits of those different approaches.
• To encourage participants to think about appropriate timescales over which they might expect to improve performance and standards.
• To consider the implications of not taking action to improve poor performance.

Aims:
• To remind participants of key learning points from the training and/or their action points.