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What is Assertiveness?


The exercise in this module can be complete within 30 minutes. In total, allowing for discussion, we recommend allowing 40 minutes to complete the module.

• To define assertiveness.
• To identify the main characteristics of assertiveness.
• To distinguish assertive behaviour from aggressive and submissive behaviours.

Group Size:
This module is suitable for use with groups of almost any size.

Useful For:
Staff up to supervisor level.

You'll Need:
Nothing other than the materials provided.

There are two exercises in this module; a simple quiz (15 minutes) and a discussion exercise (15 minutes).

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Trainer Notes

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