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Meetings Course Modules

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All too often meetings end up being unproductive and a waste of valuable time and resources. Our modules will help participants to identify the key requirements for meetings to be successful, understand the roles and responsibilities of every attendee as well as learn how to effectively manage difficult behaviours.

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A Brief Introduction to Networking

Time:
In total we estimate this exercise will take 40 minutes.

Aims:
• To have a clear definition of networking.
• To provide some simple hints and tips for networking.

About

Time:
The exercises in this module will take about 25 minutes to complete. In total, allowing for discussion, we recommend allowing 40 minutes to complete this module.

Aims:
• To have a clear definition of networking.
• To provide some simple hints and tips for networking.

Group Size:
This module is suitable for use with groups of up to 25 participants.

Useful For:
Staff at all levels.

You'll Need:
Nothing other than the materials provided.

Notes:
A simple introduction to networking that includes an aide memoire to help participants capitalise on networking opportunities.

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A is for APPLE - Making Meetings Effective

Time:
In total we estimate this exercise will take 60 minutes.

Aims:
• To encourage participants to think about what causes meetings to be ineffective.
• To identify what can be done to make meetings effective.
• To introduce the acronym APPLE and explain how focusing on five simple themes will help participants ensure meetings are effective.

About

Time:
The exercise in this module will take about 30 minutes to complete. In total, allowing for discussion, we recommend allowing 60 minutes to complete this module.

Aims:
• To encourage participants to think about what causes meetings to be ineffective.
• To identify what can be done to make meetings effective.
• To introduce the acronym APPLE and explain how focusing on five simple themes will help participants ensure meetings are effective.

Group Size:
This module is suitable for use with groups of up to 25 participants.

Useful For:
Staff at all levels.

You'll Need:
Nothing other than the materials provided.

Downloads
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Handout
PowerPoint

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Body Language and Mirroring

Time:
In total we estimate this exercise will take 30 minutes.

Aims:
• To show participants how we tend to mirror the body language of others when rapport is established.
• To discuss what happens to body language when rapport is absent.

About

Time:
This exercise will take about 10 minutes to complete. In total, allowing for discussion, we recommend allowing 30 minutes to complete this module.

Aims:
• To show participants how we tend to mirror the body language of others when rapport is established.
• To discuss what happens to body language when rapport is absent.

Group Size:
This module is suitable for use with groups of up to 15 participants.

Useful For:
Staff at all levels. It can be used with people who don't know one another at all, or who have met/worked together previously.

You'll Need:
Nothing other than the materials provided.

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Observer Sheet
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Discussion - Barriers to Communication

Time:
In total we estimate this exercise will take 75 minutes.

Aims:
• To enable participants to test their communication skills.
• To test participants’ abilities to get their point across effectively whilst building an understanding of others’ feelings.

About

Time:
The exercise in this module can be completed in about 50 minutes. In total, allowing for discussion, we recommend allowing about 75 minutes for this module.

Aims:
• To enable participants to test their communication skills.
• To test participants’ abilities to get their point across effectively whilst building an understanding of others’ feelings.

Group Size:
This module can be used with groups of up to 25 participants.

Useful For:
Staff at all levels.

You'll Need:
• Ideally, you will have breakout space for the teams to hold their discussions away from the other team(s).

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Fight, Flight or Friendship? - Approaches to Managing Conflict

Time:
In total we estimate this exercise will take 135 minutes.

Aims:
• To enable participants to identify different approaches that can be used to manage conflict.
• To explain the advantages and disadvantages of five key approaches used in managing conflict.
• To identify when it is appropriate to use the various approaches.

About

Time:
The exercises in this module will take about 90 minutes to complete. In total, allowing for discussion, we recommend allowing 135 minutes to complete this module.

Aims:
• To enable participants to identify different approaches that can be used to manage conflict.
• To explain the advantages and disadvantages of five key approaches used in managing conflict.
• To identify when it is appropriate to use the various approaches.

Group Size:
This module is suitable for use with groups of up to 15 participants. The exercises work best with groups of ten or fewer.

Useful For:
Staff who need to manage conflict and interpersonal relationships.

You'll Need:
Break-out rooms if possible.

Notes:
It is recommended that you keep the participant group size to ten or fewer for this module.

This module can be used as a stand-alone module or as a follow on to 'The Anatomy of Conflict'.

The module is comprised of two exercises. Depending on your needs these can be run as two separate 'mini-modules'.

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Cards
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Identifying Networks

Time:
In total we estimate this exercise will take 20 minutes.

Aims:
• To raise awareness of different networking opportunities.

About

Time:
The exercise in this module will take about 15 minutes to complete. In total, allowing for discussion, we recommend allowing 20 minutes to complete this module.

Aims:
• To raise awareness of different networking opportunities.

Group Size:
This module is suitable for use with groups of up to 25 participants.

Useful For:
Staff at all levels.

You'll Need:
Nothing other than the materials provided.

Notes:
This is a useful follow on to "A Brief Introduction to Networking".

Downloads
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Handout
PowerPoint

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Meeting Costs - Calculating the Real Cost of Meetings

Time:
In total we estimate this exercise will take 30 minutes.

Aims:
• To encourage participants to think about the true cost of meetings.
• To show the importance of ensuring meetings are effective.

About

Time:
This exercise will take about 15 minutes to complete. In total, allowing for discussion, we recommend allowing 30 minutes for completion.

Aims:
• To encourage participants to think about the true cost of meetings.
• To show the importance of ensuring meetings are effective.

Group Size:
This module is suitable for use with groups of up to 25 participants.

Useful For:
Staff at all levels.

You'll Need:
A calculator for all participants.

Notes:
If you are an internal trainer, in an organisation that has published 'grades' and salary bands, it will be useful to have copies of these to hand for your participants to refer to during this exercise.

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Handout

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Meetings

Time:
In total we estimate this exercise will take 40 minutes.

Aims:
• To consider a forthcoming meeting that the participants are attending/organising, and to identify actions that can be taken to ensure the meeting is time efficient.

About

Time:
The exercise in this module will take about 20 minutes to complete. In total, allowing for discussion, we recommend allowing 40 minutes to complete this module.

Aims:
• To consider a forthcoming meeting that the participants are attending/organising, and to identify actions that can be taken to ensure the meeting is time efficient.

Group Size:
This module is suitable for use with groups of up to 15 participants.

Useful For:
Staff up to junior management.

You'll Need:
Nothing other than the materials provided.

Notes:
We spend a lot of time at work in meetings so it makes sense to include a section on ensuring time in meetings is well spent in any time management training.

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Handout

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Negotiation Skills - Observer Feedback Sheet

This isn't a training module as such, but an additional resource that can be used to support practical simulation exercises where the trainer or other participants fulfil the role of observer, making effective feedback easy and powerful.

About

This isn't a training module as such, but an additional resource that can be used to support practical simulation exercises where the trainer or other participants fulfil the role of observer.

The Observer's Feedback Sheet contains a list of positive indicators in the left hand column and some less positive indicators in the central column. Observers simply tick the boxes for the behaviours they observe and jot down examples, making effective feedback easy and powerful.

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Snap! - Introduction to Networking Skills

Time:
In total we estimate this exercise will take 30 minutes.

Aims:
• To build awareness of basic networking skills.
• To provide a model that will help participants get the most from their networking opportunities.
• To provide an opportunity for participants to practise their networking skills.

About

Time:
The exercises in this module will take about 20 minutes to complete. In total, allowing for discussion, we recommend allowing 30 minutes to complete this module.

Aims:
• To build awareness of basic networking skills.
• To provide a model that will help participants get the most from their networking opportunities.
• To provide an opportunity for participants to practise their networking skills.

Group Size:
This module is suitable for use with groups of any size.

Useful For:
Staff at all levels.

You'll Need:
One whole postcard per participant, plus a few spare ones. Select postcards with a variety of images: Countryside, coastal, historic buildings, modes of transport, animals etc.

Notes:
This module is a useful icebreaker for any networking event. It can also be used as an ideal follow-on to 'A Brief Introduction to Networking'.

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The Anatomy of Conflict

Time:
In total we estimate this exercise will take 60 minutes.

Aims:
• To define conflict.
• To identify the main phases of conflict.
• To enable participants to describe the typical behaviours that are used when conflict is not constructively managed.

About

Time:
The exercises in this module will take about 40 minutes to complete. In total, allowing for discussion, we recommend allowing 60 minutes to complete this module.

Aims:
• To define conflict.
• To identify the main phases of conflict.
• To enable participants to describe the typical behaviours that are used when conflict is not constructively managed.

Group Size:
This module is suitable for use with groups of up to 12 participants. It is recommended that you keep the participant group size to twelve or fewer for this module.

Useful For:
Anyone who needs to manage conflict and interpersonal relationships.

You'll Need:
Nothing other than the materials provided.

Downloads
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Trainer Notes
Brief
Handout
PowerPoint

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Handout (Word)

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The Ineffective Meeting (Supporting the Glasstap Film)

Time:
In total we estimate this exercise will take 95 minutes.

Aims:
• To encourage participants to critically review a meeting and identify areas for improvement.
• To consider the key responsibilities of the Chair and other attendees at a meeting.
• To help participants understand why conventions like an agenda and minutes are important.
• To provide an opportunity for participants to practice facilitating and participating in a meeting.

About

Time:
The exercise in this module can be completed in about 40 minutes. In total, allowing for discussion, we recommend allowing about 95 minutes for this module.

Aims:
• To encourage participants to critically review a meeting and identify areas for improvement.
• To consider the key responsibilities of the Chair and other attendees at a meeting.
• To help participants understand why conventions like an agenda and minutes are important.
• To provide an opportunity for participants to practice facilitating and participating in a meeting.

Group Size:
This module is suitable for use with groups of up to about 24 participants, as long as suitable projection facilities are available to give everyone a clear view of the training video.

Useful For:
Staff at all levels.

You'll Need:
• A computer and a means of connecting to a screen.

A DVD version of the film can be purchased from Trainers' Market.

Notes:
This module is designed to accompany the Glasstap film, ‘The Ineffective Meeting.’

This exercise involves a detailed look at a fictional meeting in order to identify what went wrong.

If your level of membership doesn’t include the option to stream this video, you can purchase either a DVD or a MP4 Download copy from Trainers' Market. Alternatively, you may wish to consider using ‘The Monthly Meeting’ in Trainers’ Library, which uses a similar approach to this module, and covers similar learning points, but with a meeting transcript that participants can read.

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The Monthly Meeting - Chairing and Participating in Meetings

Time:
In total we estimate this exercise will take 90 minutes.

Aims:
• To encourage participants to critically review a meeting and identify areas for improvement.
• To consider the key responsibilities of the Chair and other attendees at a meeting.
• To help participants understand why conventions like an agenda and minutes are important.
• To provide an opportunity for participants to practice facilitating and participating in a meeting.

About

Time:
The exercise in this module will take about 60 minutes to complete. In total, allowing for discussion, we recommend allowing 90 minutes to complete this module.

Aims:
• To encourage participants to critically review a meeting and identify areas for improvement.
• To consider the key responsibilities of the Chair and other attendees at a meeting.
• To help participants understand why conventions like an agenda and minutes are important.
• To provide an opportunity for participants to practice facilitating and participating in a meeting.

Group Size:
This module is suitable for use with groups of up to 15 participants.

Useful For:
Anyone who attends/chairs meetings.

You'll Need:
Nothing other than the materials provided.

Notes:
This exercise involves a detailed look at a fictional meeting in order to identify what went wrong.

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The Pets' Meeting - Effective Meetings

Time:
In total we estimate this exercise will take 90 minutes.

Aims:
• To identify key learning points for running effective meetings.
• To identify strategies for managing difficult behaviours in meetings.

About

Time:
The exercise in this module will take about 80 minutes to complete. In total, allowing for discussion, we recommend allowing 120 minutes to complete this module.

Aims:
• To identify key learning points for running effective meetings.
• To identify strategies for managing difficult behaviours in meetings.

Group Size:
This module is suitable for use with groups of up to 25 participants.

Useful For:
Staff at all levels.

You'll Need:
Nothing other than the materials provided.

Notes:
This exercise is based around a silly, but fun story that makes a lot of important points about effective meetings. It might not be appropriate for all participant groups, but if you are looking for something fun, imaginative and involving, this could be the exercise for you! The exercise can be used to review learning, or to test participants' existing knowledge about how to run effective meetings.

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Story
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Understanding Credibility

Time:
In total we estimate this exercise will take 40 minutes.

Aims:
• To consider the importance of credibility when seeking to influence others.
• To understand the link between perceived expertise, relationships and credibility.
• To provide an opportunity for participants to consider how much credibility they have with those they are seeking to influence.

About

Time:
The exercises in this module will take about 20 minutes to complete. In total, allowing for discussion, we recommend allowing 40 minutes to complete this module.

Aims:
• To consider the importance of credibility when seeking to influence others.
• To understand the link between perceived expertise, relationships and credibility.
• To provide an opportunity for participants to consider how much credibility they have with those they are seeking to influence.

Group Size:
This module is suitable for use with groups of up to 15 participants.

Useful For:
Staff at all levels.

You'll Need:
Nothing other than the materials provided.

Downloads
Available to Light
Trainer Notes
Handout
PowerPoint

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Handout (Word)

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PowerPoint (with Images)

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Trainer Notes (Word)

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