You know the scene. Last minute call, desperate client – “I need a change management module for team leaders for next week. Can you help me out please?” You agree, look at your existing material and somehow it seems a bit flat and stale. So what do you do? You go to Trainers Library, browse and download “Beastly Barbecues”.
That’s just what I did for a session with six public sector team leaders. Here are my thoughts:
1) Clear introductions and guidance.
2) Fun and meaty case study.
3) I ran it with just one team, adjusted timings accordingly and didn’t use the feedback sheet. No problems at all.
4) Group dived straight into it and therefore, some useful added learning points about taking some time to agree a process before going straight into analysis. Useful tip for problem-solving.
5) Although there was the tendency to plunge straight into detail, the case study engendered much useful discussion and the group pulled out key principles.
6) The case study kept them absorbed and interested throughout.
7) Learning points are telling and enabled me to integrate them into a simple model for explaining and developing change management approaches.
8) The group was enthusiastic about “the reality” of it, even though the context was very different from their own working context.
9) Evaluation at the end of the day was very positive and specifically highlighted the values of the case study.
10) A good time was had by all!