Time:
The exercises in this module will take about 45 minutes to complete. In total, allowing for discussion, we recommend allowing 60 minutes to complete this module.

Aims:
• To show participants how to break problems down.
• To give participants an opportunity to practise using a Fishbone Chart.

Group Size:
This module is suitable for use with groups of up to 25 participants.

Useful For:
Staff at all levels.

You'll Need:
• Post-it notes and flipchart paper.

Notes:
We suggest that before attending this training module, you ask participants to identify a workplace problem that they need to address. If participants work together you can encourage them to identify an issue they can work on together in the training.

You should pre-prepare a flipchart with the ‘bones’ of a Fishbone Chart for use in the first part of the module.

Remote/Virtual Delivery:
There is a Remote Delivery version of this module available in Trainers’ Library.