Question Detail

How negative people influence others

The question was posted by Tina on 17/02/2017 13:29:04

Does anyone have a short film clip they are willing to share, of how someone who is very negative walks into a positively energised room and manages with their negative actions and words to change the positive attitude into negativity without them even realising that they have.
Thanks for your help
Tina

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Date

Author

Jennifer - that's' brilliant. Thanks for sharing. Now where is that scrap paper...

27/02/2017

Nigel

Hi Tina - I don't have a film clip suggestion, but do have a very simple but effective training activity which illustrates this point really well. If you'd like details, drop me a line at [email protected] or even better, ring me on 01373 837333 and I can explain it to you. Best wishes Nicki

21/02/2017

Nicki

Tina, I take a slightly different approach, which this might be of interest for you:I set the scene by saying "The Manager's mood is like a virus...it's contagious!" I then: 1. I show this clip, https://www.youtube.com/watch?v=RP4abiHdQpc where a baby is laughing...just watch your delegates NOT laugh! 2. then show this to demonstrate why this happens, https://www.youtube.com/watch?v=XzMqPYfeA-s 3. facilitate discussion and lead into managing our emotions, what triggers us into a bad mood, how to manage etc. best regards Jennifer

21/02/2017

Jennifer

What a brilliant request, Tina! I shall speak to Rod right away about adding this idea to the videos we are developing in 2017 (watch this space!)

In the meantime, there are a few modules for yout to look at that cover the importance of positive attitudes, which you might find useful:

- The Challenge of Speaking Positively (https://www.trainerslibrary.com/user_area/materials/training_doc_details.aspx?doc=1715&area=4). This gives you a chance to really focus on the language participants use and the impact on the whole room when others choose positive language.

- Reach for the Stars (https://www.trainerslibrary.com/user_area/materials/training_doc_details.aspx?doc=1683&area=28). Simple way to emphasise that we can all achieve more when we set our mind to it.

- Diamond or Glass (https://www.trainerslibrary.com/user_area/materials/training_doc_details.aspx?doc=263&area=2). This one is a great way to emphasise the tiny differences in the attitude of individual employees makes on the customer experience.

- Horror and Happy Ever After Stories (https://www.trainerslibrary.com/user_area/materials/training_doc_details.aspx?doc=224&area=4). A great way to encourage participants to share their experiences of working with the negative people versus those with a better attitude.

- Five Balls (https://www.trainerslibrary.com/user_area/materials/training_doc_details.aspx?doc=108&area=4). This is a really fun exercise and will only work if everyone contributes positively and energetically.

- Creating Your Environment (https://www.trainerslibrary.com/user_area/materials/training_doc_details.aspx?doc=1697&area=4). This exercise can help you to encourage participants to take responsibility for their own attitude and how they can take control of it rather than blame others...

I hope that these help Tina, but if I can be of further assistance, please just email me ([email protected]) and I will be happy to help.

All the best

Frances

20/02/2017

Frances

Hi Tina,
There is a training company called Video Arts that I've got lots of resource from, they might have one. Also you tube- if you have access at work!
Thanks
Jamie

20/02/2017

Jamie

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