Hi All. I am putting out an enquiry to ask if any of you or your organisations offer other organisations the chance to visit in order to have an educational on how others do what they do. The field / area I am particularly looking at is SERVICE MANAG....
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Happy New Year all!
I have recently been tasked to look into ways of encouraging managers to further develop their skills. We plan to have such training/discussion/seminar once every two weeks, around 1 hour each time. The idea is to give managers....
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Hey all,
I have the two modules on empathy from Trainers Library but also keen to see other alternative ways of teaching sales people empathy. Would anyone be open to sharing anything with me, just an hour module would be great. Much appreciated.
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Hello one and all, Have any of you been on a train the trainer course that was actually really good? Also I want to take on a new LMS system provider and I am also looking for someone other than Litmos Heroes for the E-learning content, any and all ....
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I wonder if anyone can assist - we have been asked to do some training for the hospitality industry to support service staff understand the nuances such as humour between different cultures that they are servicing e.g. British / American / Italian / ....
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I am looking to create a 'crib sheet' for internal HR Business partners. This would be to distribute to HR colleagues to help them advise managers post training. It should include what was covered in the training and hints and tips on helping them su....
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I have been asked to develop a 2 day workshop on Transactional Analysis for the purposes of increasing self awareness and teamwork. Does anyone have any material on TA, Drivers etc they would be willing to share and that would be useful?....
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Hey all,
Has anyone got any suggestions for fun games or activities to do with a group of managers for team building. Just for 1.5 hours ideally to get then warmed up. Any ideas would be much appreciated. Ideally something we can use outside for mo....
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Hi, we are looking to create an arrangement with some of our suppliers where we both take a secondment at our organisation to learn about the world of freight form their point of view. Being in the global supply chain and a very commercial business ....
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Does anyone have any training material they can share on the subject above. I am also looking for world class examples of any case studies or research done that makes these companies world class. Many Thanks in advance
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Hi everyone,
I would love to get everyone's ideas about how to be more sustainable when training. For example, alternatives to using paper constantly!
Thank you ....
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Hi all, I am hoping you can help me with a new course I have built. The course is Negotiation Know-How, and I have used many of the activities suggested in the Trainers Library, however I just need 1 short (10-15 min) activity to highlight the 2 dif....
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Hi Everyone,
Thank you to everyone who has provided feedback on our plans for Members' Networking Events in 2019. As 100% of respondents have been in favour of the idea, I'm delighted to confirm that we are going to trial these, and I'm now lookin....
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I have been asked to prepare for a meeting with a director to discuss a team build for two of his teams, to ensure they work more cohesively next year. His thinking is around the concept of a ‘Review of the Year’, or ‘Lessons Learnt’ from a particula....
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Have been asked to do a bitesize session on Equality and Diversity, does anyone have any quick 5 -10 mins exercise on either Equality & Diversity and or Unconscious Bias, they would be happy to share. I have the surgeon story but I know this has bee....
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We are looking at introducing new Company Values and was wondering whether anyone has anything to share. What worked for you and what did not?
You can email me on yusrah.kandeerally@tajhotels.com....
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Hi - please can anyone assist one of our members? Her organisation is wanting to introduce a process where managers will debrief their team members after attending training. Do any of you have a document that you can share? Or any tips on processes y....
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Hi all,
I'm designing a team building session where two teams want to find out in a more formal way what their working styles are as they work very closely together (I'm planning on using Belbin for this). At the same time the managers want to ask....
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Hi,
I am designing a coaching programme for a client and they really love growth mindset, I would love to include some activities and exercises on fostering a growth mindset in business, perhaps starting with identifying your own mindset, how to de....
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Hi All
I am looking for recommendations for an organisation or trainer who could work with us to deliver a comprehensive treating customers fairly training to members of our Client Services team.
Many thanks in advance
Mandy....
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