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Question Detail

Conversation Model
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The question was posted by Laila on 09/05/2017 09:43:53

Hello, does anyone know of a model of conversation depicted in a pie diagram - with sections apportioned to different parts of a conversation such as - build rapport, give information, ask for information.... and close? I have used this model in the past but cannot remember what it was called. If this sounds familiar and if you know this model, please share it with me... Thanks, Laila


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ResponsesDateAuthor
Many thanks for sharing Jamie. I can see it will be really useful.

Bernadette
16/05/2017Bernadette
Hi Everyone,
As Jamie has kindly offered to share his PowerPoint slide with Trainers' Library members, if anyone would like a copy please email me direct and I will forward it to you on his behalf - [email protected]
Thanks, Louise
12/05/2017Louise
Hi Jamie - I've not come across this before and would really appreciate a copy of the powerpoint slides if you don't mind. Thanks, Gill

[email protected]
12/05/2017Gill
Hi Jamie
I would be really grateful if you would share the pp with me too, please? I'm delivering workshops around communication and challenge and i think this would come in really useful. email address: [email protected]

many thanks
Angela
11/05/2017Angela
Hi Laila, I'm afraid your email server is blocking the email. Sorry
10/05/2017Jamie
Hi All,
Sent you a copy...
Thanks
Jamie
10/05/2017Jamie
Hello I would love to see these slides if that is possible? My email is [email protected]. Very much appreciated, Thanks. Carly
10/05/2017Carly
There is a model called the conversation cycle (Inform, Invite, Listen, Acknowledge). The idea is that using this cycle will help you build rapport and if a stage of the conversation is missing it will sound unbalanced. E.g. asking questions (Invite) without setting any context or providing information (Inform) can sound like an interrogation. Hope the helps Jane
10/05/2017Jane
Really sorry haven't heard of that sorry it sounds really interesting though and cheekily if you do find it I would love to see it [email protected] the thinking that first came to mind was the mehrabian research about silent messages we get from non verbal communication. although there is some controversy about this study .I think what is being suggested that if your words and non verbal's don't match ,then the receiver believes the non verbal's .sorry this is probably not what you meant but I think I have seen it represented as a pie chart with words ,tone and non verbal's.
10/05/2017Janet
[email protected]
Thanks Jamie
09/05/2017Laila
Hi Laila,
It is called the 'conversation cycle' I have a copy on PowerPoint if you want it, send me your email and I can forward it on...
Thanks
Jamie
09/05/2017Jamie


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