| Responses | Date | Author |
Hello Tracie,
I'm assuming that your apprentices are younger people. You may be aware that Prof. Cary Cooper has mentioned in the past that younger people worry about answering the phone at work. I thought that this was a bit off the wall but checking with colleagues in their 20's, it appears that he's right. When I was growing up, there was a phone in the hall that you answered not knowing who was on the other end - now, of course, when someone calls you, their name and number comes up on the screen and you can just say 'hi'. It might be useful for managers to explain to new starters how they want the phone to be answered and that if your new employee has concerns, they could role play. What to wear is sometimes a problem - what on earth is 'smart- casual'? Also no texting to managers if they're not able to come in - their mum can't ring in on their behalf either. Clarity about phone usage is important too - going on Facebook etc. - is that ok? Not gossiping or commenting on others is vital - something that they might do at school or college. I hope that this helps. Acas has produced some guidance about this issue - you can check out our website for more info.
All the best - Michele |
| 17/03/2020 | Michele |
Having delivered some Leadership & Management apprenticeships as an associate - my tips would be
Make sure you understand the requirements of the apprenticeship and what qualifies as OTJL and what doesnt.
Engage with the provider to understand the content and whom will be delivering - providers are often working to a cost model based on developing the minimum recommended content for the apprenticeship pathway and delivering it with trainers that may not have the vocational experience to add value to the content. The experience therefore tends to not be very customised for the organisation or the learners.
Help learners to stay on top of coursework requirements and ensure they do not fall behind on the programme.
Get involved as a business by presenting an opening to each module of content to give it context. |
| 17/03/2020 | Matthew |