Difficult Conversations
00:00:05
As a manager, there will be times when you're faced with a
dilemma of whether or not to have that difficult conversation with a colleague
or member of your team.
00:00:13
You might worry that having that conversation could make the
situation worse.
00:00:18
A conversation that's not constructive might not help, even
if a conversation is appropriate.
00:00:24
On the other hand, a situation can be made a lot worse by
avoiding a conversation that needs to happen.
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