Conflict Resolution
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Conflict resolution.
00:00:13
We can't all agree all of the time.
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Sometimes people will do things that, well, annoy us.
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It might be the neighbour's bonfire that ruins our plans for
a barbecue.
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The impatient driver in a hurry to overtake.
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Or a 15-minute wait at the supermarket checkout.
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When things like this happen, we'll probably feel annoyed
and possibly angry.
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